Reviews

This profile includes reviews for Blaise Alexander Family Dealerships's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Blaise Alexander Family Dealerships has 26 locations, listed below.

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  Blaise Alexander Family Dealerships

  10 Alexander Dr Muncy, PA 17756-8148

  
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  Blaise Alexander Family Dealerships

  595 Alexander Dr Muncy, PA 17756-8165

  
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  Blaise Alexander Family Dealerships

  508 Susquehanna Blvd Hazle Township, PA 18202-3225

  
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  Blaise Alexander Family Dealerships

  1989 S Main St Mansfield, PA 16933-9355

  
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  Blaise Alexander Family Dealerships

  488 Susquehanna Blvd Hazle Township, PA 18202-3224

  

Review Details

• Review fromJames D

  Date: 07/01/2025

  1 star
  ***** Alexander of Muncie PA refuses to give me my title to my 2025 C8 Corvette. This was a $ *******. Car. I can not get it inspected or transfer my plates on my trade in onto my new car and my ***************************************** 19 days. I have bought over 20 new vehicles in my life time and I have never dealt with such a corrupt and unorganized incompetent dealership like this in my entire lifetime. This is the worst dealership there is in my opinion in the ***. Dont buy from them. You will regret it. I been reading reviews on this dealership and they are not good. My salesman ***** who sold me the car is a complete idiot. He told me the car had a painted top and it turned out it was a carbon fiber top. He also told me I would have to pay sales tax on my trade in value which is not true and he told me he is there # 1 salesman. If he is that dumb I would hate to get there # 5 salesman.

• Review fromheather M

  Date: 06/22/2025

  1 star
  My friends key fob died leaving her car unusable. They kindly ordered her a new key under warranty and said they could figure out having her car towed in once it arrived. A few days later they even found her a rental car because she was due to have surgery and she wouldn't have a car in case of emergency. A few days later they call asking for the car back. She asks how they are towing hers in. They now refuse and say they'll call her back. Instead of calling back and making good on their agreement they start harassing her saying she stole the car and they've filed a police report. They lied repeatedly to the cops and she had the paperwork to prove it. They treat customers terribly, file false police reports and waste public funds and they continue to call and harass her with prank calls.

• Review fromJustina G

  Date: 06/20/2025

  1 star
  I bought my *** a few months back and I absolutely love it however my buying experience was not so great. I actually wasn't even going to give a review at all and have finally chosen to do so only because once again the sales *** that I had, has made my experience worse. ** was my sales ***resentative, he was friendly don't get me wrong but not very welcoming. He was only worried about making a sale. He pulled the car up that I had wanted to look at but didn't let me actually "look", he never even offered to let me test drive it until he knew I was going to get an approval. He went right into the buying process. He didn't try to build any customer rapport, he was strictly just business. Never offered my husband or myself any type of drink or snack while we were there (another sales *** did however), we sat in a darker area and another *** came over and turned the lights on for us. I came in with a set price I wanted my payments to be and walked out with them being $160 more. We did have agreement and shook hands on it at one point and it was only $83 more than I wanted my payments to be but then with the final paperwork it all changed and just trying kept pushing more things onto me which I kept refusing. By the time we left the dealership was closed and we were basically rushed out. Dj was very clear that I get FREE oil changes as "That's what separates *** from others", but now that I've scheduled my 1st service appointment guess what?! I don't get free oil changes and have to pay out of pocket! However I am being offered a 1 time 15% off my service bc of the "confusion". I will never do business at the Montoursville dealership ever again. For any future purchases I'll gladly drive to Selinsgrove or even further if needed. I have bought vehicles at numerous dealerships and this by far was worst experience I've ever had in my ******** bribed yesterday with a free oil change to take my ****** review down by ************** ****** the sales manager.

• Review fromSarah H

  Date: 06/10/2025

  1 star
  Sold a car right put from under me. Had approval and then they said car was sold. After visiting the dealership 3 times. Then they pulled my credit twice. Wasted my time. Do not waste your time or money with these people, even was dealing with the manager.

• Review fromZach P

  Date: 04/12/2025

  1 star
  I would not buy or service a vehicle here again. I bought a used f150 from them with all sorts of issues before they made repairs prior to purchase. I stayed consistent in asking for updates, which when it comes to getting solid communication- particularly with their sales manager ******* who didnt even come for the sale of the truck and hasnt returned my call surprisingly.. Once they completed repairs they mentioned they had a VIP set an appointment to see and if he doesnt buy Im next in line. Right there I should have walked away. During sale I mentioned multiple issues that werent mechanically address or followed up on until I pushed on it. I waited over three hours for a detail which was a joke. Only partial vacuum, spray down. Had wiring hanging from pod lights, exhaust clamps missing, coolant low. They wouldnt budge on pricing even though they made 20k between the sale and my trade in. They filed my paperwork wrong and wasnt at all thorough which they still havent called me back about. Gave me a loaner to address repairs, I had suspicions for coolant intrusion in heads which I took pictures of some combustion chamber prior to giving them the vehicle with questionable scoring. That give it back saying the tested everything and used borescope to check ********. Well I knew that was a lie because I did the spark plugs and the ignition coils had not been removed- mounted bolts broken taking them out. All documented which I may end up reporting after a evaluation. All in all a bunch of liars who dont value customers.. unless youre VIP that is.

• Review fromJerry V

  Date: 04/02/2025

  1 star
  The Dealership in Altoona is the worst Dealership i ever delt with
  The service department is horrible and the general manager needs replaced. The only good section is the sales department. Go somewhere else

• Review fromMarie S

  Date: 03/17/2025

  1 star
  For nearly a week I have tried to engage the Sales Team at Blaise Alexander Subaru of ********* regarding a vehicle that has been for sale 146 days (100 days in their posession). I have explained to them that I deal with anxiety trying to transact busines over the phone, especially car sales. I just have a few basic questions to ask before I drive 4.5 hours to come see the car. So far, all I have gotten in reply is pre-scripted invitations to call in. It is ridiculous that I've reached out to 3 team members, including the General Manager and no one is taking ownership to help me. At this point I wonder if the car even exists and am suspicous of why it's been there so long. Infact, while I am basically emailing-hounding them regarding my desire to buy it, they lowered it's price! Something seems very off and/or dishonest about it all. Why have your email online, including "contact us" forms and buttons, if you are just going to refuse to reply and only send invitations to call in? It makes no sense. So far I have failed to get help from ******* *****, ***** ***** (General Manager) and ********* *******. I will continue to try, but this is getting old and worrisome.

• Review fromBeth R

  Date: 03/04/2025

  1 star
  Blaise *** is the worst possible place to buy a vehicle. *** ********* Looked right in my face told me anytime the vehicle is serviced we would get a brand new loaner. Apparently we surprised them with a drop off and they gave us a s***** ******* mile *** soul when we bought a van because of our children. Then we need to have it serviced again because of another issue after just purchasing and are refusing a loaner. The sales man we dealt with was so uncomfortable because *** ********* kept coming and interrupting and being rude to him. We should have walked.

• Review fromDaniel K

  Date: 01/27/2025

  1 star
  Avoid this place at all cost. Below I will post an email I sent to the general manager and got zero response. *** is very nice but on this day he was very dismissive. ******** the service manager needs to be removed from any customer service role when I finally got to speak to her her response was " I never got a vociemail" and when I explained the situation her response was a very blunt "we aren't paying for your two rims". I asked to speak with someone above her who was ***** ***** the sales manager and he did his best to fix the situation but the best option they had was refurbished rims for $1,050 or new rims for $2,000 discounted to $1,700. I went online and bought the rims for $360 and had them mounted and all of the work done for $800(rims included) at another shop. How does a vehicle pass inspection and a week later need $800 work of work? The reason I bring up past experiences is because only a month earlier than my most recent issue we brought my fianc's car to get an inspection, again with zero complaints just needing inspected and it passed. When no more than a week later the car is having issues so we bring it in to the shop and his car now also has a bent rim. We bought the new rim without question and paid the $700 and did not complain.This is now two perfectly fine vehicles that we've brought into the shop for inspection and a week later had bent rims.When I called and asked to speak with a manager on 12/31/24 at 4:30pm I was told one moment while I get ********. I sat on hold for over 30 minutes until I hung up after 5pm when the office closed. I called back again this morning 1/2/25 and asked to speak with ******** again. They transferred me back and the line went dead.We recently had to replace my fianc's breaks and rotors for being "very *****" a month after inspection. How do two vehicles pass inspection and need hundreds of dollars worth of work a week later, and a month later? Something is suspicious at this shop.

• Review fromTammy M

  Date: 11/18/2024

  1 star
  Purchased a vehicle 7/05/24. Was told it would be brought into the garage, tested, and any repairs would be done prior to leaving the dealership. Being told this... I signed the As Is. 11/11/24 I go in for an oil change and tire rotation as ******* stated was due. Find that my vehicle needs a new engine!! Right on time for my oil change, however it was 3 qts low and they just let me drive out!4 months and 4317 miles later, I was Sold a vehicle that should have never left the lot! They Refuse to Do Anything to help me!! Very Poor Customer Service