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Business Profile

Language Training Aids

Duolingo

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Language Training Aids.

Reviews

This profile includes reviews for Duolingo's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Duolingo has 2 locations, listed below.

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    • Duolingo

      5900 Penn Ave Pittsburgh, PA 15206-3817

    • Duolingo

      5545 Walnut Street Pittsburg, PA 15232

    Customer Review Ratings

    1.12

    Average of 25 Customer Reviews

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    Review Details

    • Michael M

      Date: 12/14/2024

      Repeated attempts to cancel the automatic bank draft have failed. Each time they respond that I will no longer be drafted, but it continues.

    • sabrina r

      Date: 06/25/2024

      I have written to them over 5 times about an issue I am having with the website. I am stuck on Session 3 Unit 2 and it will not let me pass. They have replied to me once and have not resolved the issue. I have paid for a year from February of this year and after 5 months I can not finish out my subscription. They also make you sign back in asking for points because of missing days not using the app. I have tried everyday to see if issue has been resolved and it has not. Very dissatisfied with the app.

    • Merja J

      Date: 06/03/2024

      Duolingo used to be a good language learning platform. Since I started 5-6 years ago it has changed a lot. The adds and the homosexual ideologies are taking over. I just discovered another issue. My privacy has been violated. I signed up with a username. However, they are now using my full name on the leaderboard. I have learned so much on Duolingo but Im at the point of looking for another place to continue with my language learning.

    • Aleksandr L

      Date: 05/18/2024

      I would not recommend this Bisness for few reasons:1. It has a lot of audio, grammatical and syntax errors. It unacceptable for educational company..2. They have a system of adding "heart" for watched ads. They do not add them in reality.3. The sentences they use make no sense and are useless as examples for use in real life practice.

    • Genieve R

      Date: 03/06/2024

      I have repeatedly tried to cancel this service, for 3 years and NO one gets back to us. It is not a good language learning tool; they keep charging us. TERRIBLE customer service.

    • Anthony T

      Date: 02/13/2024

      This webpage called Duolingo English Test is a scam. They offer a cheaper option for the English proficiency test, and their app to take the test is rigged to freeze mid-test and be disqualified, in order for you to purchase a se one test, with them blaming the computer or device. When I reached them and checked that my computer was fine, they said I should try on a different computer. Stay away from them as much as you can! They are conducting fraudulent activity.

    • Eileen S

      Date: 01/16/2024

      The program was good at first and so I subscribed. Now you are interrupted with all types of ads and messages about getting hearts to continue otherwise to get rid of these issues you will have to upgrade to super Duolingo. Why can't you you just simply get what you paid for. When I first started there were no ads or hearts. Where do these come from. I am no longer interested in practicing everyday as I don't think I should be forced to buy some other product to get what you bought into in the first place...an add and heart free product. Will cancel and look into some other course.

    • Elissar S

      Date: 01/03/2024

      I purchased English test and started practicing on their website. Not once I saw any count down for 21 days for when the test expires. Then I got sick and completely forgot about the deadline. They didnt send me any email reminders. Now, and after my test link expired they wont refund or give me credit. This is a robbery. Why does it matter when I do the test, and why is it 21 days and not a month. This is how they make money by scamming people. After multiple emails, they said they cant help me. I lost my money for good. Im hurt and I cant afford another test now.

    • Ja D

      Date: 12/21/2023

      I am learning Spanish and trusted that Duolingo would teach me words, sentence, and terms. However, at first the program was innocent, homosexual ideology was integrated into my lessons. I can only imagine that the lack of informed consent is compromising the integrity of this language learning program for unsuspecting users. I terminated my account with ********************** and switched to ***** language learning program.

    • Laurie Z

      Date: 12/17/2023

      I used Duolingo for free for a while, got sick of the constant sales pitches, and subscribed to Super Duolingo so that my language review would actually be worthwhile. Their description of the subscription made it sound like it was x much a month (which would add up to y over a year), and that you could cancel any time. So, I thought I was paying month to month, since I only needed about four-months worth of review. But no. I finished my review just now, cancelled my subscription, and found out that I was charged for the entire year. You have to dig deep into their website to find out that the subscription is for an entire year. Deceptive practices if I ever saw them. I will never use Duolingo again.

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