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Business Profile

Pool Contractors

Anthony & Sylvan Pools

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Anthony & Sylvan Pools's headquarters and its corporate-owned locations. To view all corporate locations, see

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Anthony & Sylvan Pools has 22 locations, listed below.

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    Customer Review Ratings

    4.24

    Average of 242 Customer Reviews

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    Review Details

    • Lori M

      Date: 09/26/2024

      Excellent right from the start. From **** in sales to project manager ***** *****. Each crew arrived on time, did an excellent job in their area of expertise, and left the site clean. Very happy with the job so far.

    • Fred B

      Date: 09/25/2024

      Great experience working with ******* ********* in scheduling. He was always quick to respond to emails and was extremely helpful!

    • Vince M

      Date: 09/24/2024

      Fantastic experience! Full reno completed in 3 weeks with attention to detail made at every turn. ***** ***** (job super) was an absolute stud. Would highly recommend his crews for your next project.

    • Peter C

      Date: 09/23/2024

      Dependable in all aspects of the renovation. All crews excelled in their trade. ***** ***** was our project manager and could not have been more helpful.

    • Kasey D

      Date: 09/23/2024

      The sales guy did a great job selling us on A&S, but the claims about great customer service weren't true. There was a crack in our plaster from day one- before we were even cleared to swim in the pool- and five years and 70 emails later, the plaster issue is still not fixed, and has gotten worse. The crack is so large and now extends half the length of the pool. No one will acknowledge my emails anymore and they are sent to multiple A&S contacts. **** ******** with customer care told me in 2020 that if I took down my negative review, he promised to have the crack fixed. I took down the review and after YEARS of emailing they finally sent out a plaster company, but the patch disinugrated and now the gunite underneath is showing through. ****** ****** the warranty coordinator tried to say it's due to water chemistry issues. We had our water tested multiple times and we're told there was nothing in our chemistry that would cause this issue. That was in March. Still no response from the company after repeated attempts to contact them. I would not recommend this company to anyone.

    • Ashmi B

      Date: 09/19/2024

      We've had our *********************************************** pool for about a year now and couldn't be happier. We get a lot of compliments on it, especially how clean and comfortable the water is (this is mostly due to the equipment, we do very little weekly maintenance). The pool is well constructed and any minor issues have been dealt with quickly (their warranty department, specifically *****************, is very responsive and quick to assist). This has been a great addition to our home and we're lucky to have found a good and honest pool builder!

    • Richard C

      Date: 09/14/2024

      Solid effort. Helpful ancillary advice to questions. Missed one hook, but I can connect it myself.

    • JAMES M

      Date: 09/13/2024

      From the Start **** ****** took care of us on the selections and once signed, we had additional communications with ****** ******* and *****, the communications during the renovation process was very responsive and direct. There were 4 crews each specializing in their field.1) Demo 2) Electric 3) Tile and Coping 4) Plaster and final details.All Crews were 10 out of 10 ! thank you to all.

    • Anne J

      Date: 09/13/2024

      On time, quick responses, quality job. *** ******** was our project manager.

    • Lisa C

      Date: 09/13/2024

      We love our *********************************************** pool! This is our 3rd summer enjoying our pool and spa and it is the best investment we made. They are always quick to answer our concerns. Recently we were having problems with our hot tub and **** **** from A&S came out to help us. He was so knowledgeable and friendly and explained everything clearly! Highly recommend *********************************************** and **** ****!!!

    Anthony & Sylvan Pools is BBB Accredited.

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