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Customer Review Ratings
Average of 116 Customer Reviews
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Review fromStephanie M
Date: 04/18/2023
1 starStephanie M
Date: 04/18/2023
Soon as I've joined Lensa 24 I have had none stop scam calls. Some of the messages have said they are Lense 24 wanting to help me get back into school or they are calling to interview me for a job. DO NOT apply if you have already you're going to end up blocking a lot of numbers and e-mails. Also the job listings they send you via e-mail just keeps sending you to different sites when you click on the job link never taking you to an actual application. Again do NOT join or make a profile for this Company. Also the call number listed is the call number that has been leaving me messages about interviews and going back to college messages. If you guys were legit company this would not be happening shame on you!Lensa, Inc
Date: 05/31/2023
Dear Stephanie - we apologize for the inconvenience caused by the scam calls and misleading job listings. Our team works diligently to ensure the quality and legitimacy of job listings on our platform. We take these reports seriously and will investigate the issue further to address any potential gaps in our processes. Your feedback is valuable to us, and we appreciate you bringing this matter to our attention. If you have any specific information or details regarding the scam calls, please contact our support team at *****************.Review fromJenna R
Date: 04/13/2023
1 starJenna R
Date: 04/13/2023
I went on LinkedIn recently and am currently in the process of finding a fulltime remote job. I came across a seemingly perfect job for me which was data entry related paying from 250-3000 for single session or multi session studies and experience was not required. Right away, this seemed a little fishy and a little too good to be true.After doing some more research on the comapny, I found it was a probable scam (surprise surprise). I wanted to see if it would let me apply to the job and after clicking apply, it makes you type in your email address which sends you to a link which is literally a ''job search engine'' which brings you to non existent jobs. It is stressful enough to look for a job let alone have these scammers try and fool you.Lensa, Inc
Date: 05/31/2023
Hey Jenna - we apologize for any inconvenience caused by this experience. Our team actively works to identify and remove any fraudulent or misleading job listings. However, some scams can slip through the cracks, and we appreciate your vigilance in reporting this issue. We encourage all users to exercise caution and report any suspicious listings immediately. We will investigate the situation further to prevent similar incidents in the future. Thank you for bringing this to our attention.Review fromMichael M
Date: 04/09/2023
1 starMichael M
Date: 04/09/2023
Can't unsubscribe from their emails. I get a "magic link" that just takes me to the page where I request the "magic link" to access my account and unsubscribe.
This site is a scam.Lensa, Inc
Date: 05/31/2023
Hey Michael! We apologize for the confusion and frustration caused by the unsubscribe process. We understand the importance of providing a straightforward way for users to manage their email preferences. We would like to clarify that there are multiple ways to unsubscribe from our emails. You can reach out to our dedicated support team at ***************** and they will be happy to assist you with unsubscribing. Additionally, you can utilize the contact form on our website or access your Account Settings to manage your email preferences. We appreciate your feedback, and we are continuously working to improve our processes to ensure a smooth user experience. Thank you for bringing this to our attention, and we apologize for any inconvenience caused.Review fromErin G
Date: 04/09/2023
1 starErin G
Date: 04/09/2023
I've never signed up for an account through this company and have zero clue how they got my email address (probably through the TMobile leak I just got through litigating). In any event, coincidentally, since they began emailing me-- none of which I've opened-- I've started receiving no fewer than 30 phishing emails a day beginning with "account deletion!!!". Just as others have said, this company-- however they're acquiring people's email addresses-- is selling the PII to scam artists. As a former Intel professional, if these morons think they're pulling the wool over their victim's eyes, they've got another thing coming. I've emailed the company's support and still haven't received a response days later. The next course of action will be a cease and desist from a former employer.Lensa, Inc
Date: 05/31/2023
Hey Erin! We understand your concerns and take them seriously. Protecting user data and maintaining privacy is a top priority for us. We have not engaged in any malicious activities or sold personal information to unauthorized parties. We apologize for the delay in response, and we would like to investigate this matter thoroughly. Please provide us with your details via ***************** and we will address this issue promptly.Review fromJames R
Date: 03/17/2023
1 starIf I could give a negative rating, I would.
No jobs just rabbit holes.
Crap that leads to spam in your mail box.
Run awayReview fromMatt H
Date: 02/13/2023
1 starDoes not stop emailing me. No unsubscribe button anywhere and continue neglecte. I never gave consent or my email so must be doing malicious acts to get that informationReview fromWayne F
Date: 02/05/2023
1 starWayne F
Date: 02/05/2023
Unable to stop emails from this company. Seems to be deliberately difficult. Most likely selling email addresses to make a buck. How shady. would not apply to ANY position from these scammers.Lensa, Inc
Date: 02/07/2023
Hey Wayne - thanks for your review. Lensa is a career site and our main focus is providing a free job alert service for our registered job seekers, delivering matching jobs on a daily basis in accordance with their preferences. There are several other ways to unsubscribe from our alerts and having checked our records, your request of getting unsubscribed from our job alerts was adhered to within 1 business day by our dedicated job seeker support team. We apologize for any inconvenience caused and wish you the best of luck in your job search!Review fromElaine B
Date: 01/30/2023
1 starElaine B
Date: 01/30/2023
I am actively seeking new employment as a very experienced professional. Job search is difficult and I thought that Lensa was a legitimate venue for finding some part-time work during my job search. I cancelled my job alert with them after an hour because the first job alert I received was completely inappropriate, and I didn't realize that they sell your data broadly without asking for your prior approval. After I cancelled, I received an e-mail confirmation from them indicating that my account was cancelled, and that they deleted all my data. This happened yesterday, and today I have been flooded with spam from a variety of completely inappropriate sources that I can't seem to stop. I keep unsubscribing within the e-mails I've received, and have marked them as spam, but the spam continues from those sources as well as from new sources.Lensa, Inc
Date: 02/07/2023
Dear Elaine - thank you for your review. We're sorry your experience with Lensa was not a positive one. Having checked our records, your account has been deleted as per your request through our dedicated Support team within 1 business day of receiving it. Concerning your personal information - we do not give out your data to third parties unless explicit consent is provided upon registration. Even if you change your mind afterward, you can turn this feature off in your Account Center. The reason we might share your data (with your consent) is to help you in your job search process and to make sure you find a suitable job as easily and as quickly as possible. Thank you for your understanding and best of luck on your job hunt!Review fromChristy N
Date: 01/18/2023
1 starChristy N
Date: 01/18/2023
Lensa uses other job boards to repost old job posts that do NOT exist!!! The link redirects you to sign up on Lensa’s job board which requires an email address that they sell to third party affiliates you can only opt out of after signing up!!!
Spam site full of bots!!Lensa, Inc
Date: 01/25/2023
Dear Christy, thanks for your review. Lensa does not share your personal information with third parties unless you explicitly agree to it upon registration. After registration, you are able to withdraw your consent to share your data at any time by going into your profile's Privacy Center. Please understand that although we put a lot of effort into maintaining our listings as up-to-date as possible, there are cases when the source page removes it, and by the time you're viewing it, it is no longer available. Before sending out job listings to you as per your preferences, our algorithm checks to make sure that all of the listed jobs are available. We forwarded your feedback to our tech team to further investigate and ensure that the job seeker experience is seamless and successful. We appreciate your understanding and wish you the best of luck in your job search!Review fromNicole S
Date: 01/17/2023
1 starNicole S
Date: 01/17/2023
I now receive more than 20 spam calls a day after signing up for lensaLensa, Inc
Date: 01/25/2023
Hey Nicole, thank you for leaving feedback. We're sorry about your bad experience using our service. Please note that we do not share your personal information with third parties unless you explicitly agree to it upon registration. After registration, you can withdraw your consent to share your data at any time by going into your profile's Privacy Center. With respect to the number of emails received, it's possible to modify your preferences in your Account Center to reduce the number of job alert emails sent to your inbox. I hope the above helps you better understand our service. If you need further assistance, please get in touch with our dedicated Jobseeker Support team at *****************.
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