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Average of 116 Customer Reviews
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Review fromlesliemitchell
Date: 01/14/2023
1 starlesliemitchell
Date: 01/14/2023
I wish I could rank it as zero stars. Lensa confirmed an interview appointment for me this morning. The company told me they have no positions open at this time. Lensa is also texting about job opportunities claiming they were just posted. More often than not, these jobs have been posted for weeks and or days. This is very irresponsible and a waste of my time. Incredibly unprofessional.
Lensa, Inc
Date: 01/25/2023
Hey Leslie - we are sorry to hear you're having a bad experience with the company you applied to. Lensa is a job board and we are not an agent or representatives of any employer. We have no impact on your application or the status of your ongoing application/interviews. Please note that although we put a lot of effort into maintaining our listings as up-to-date as possible, there are cases when the source page removes it, and by the time you're viewing it, it's no longer available. Before sending out job listings to you as per your preferences, our algorithm checks to make sure that all of the listed jobs are available. However, in today's competitive job market, it can happen that the job will not be available within a matter of hours. We apologize for the inconvenience caused and wish you the best of luck in your job search!Review fromKelsey H
Date: 01/02/2023
1 starKelsey H
Date: 01/02/2023
Spam spam spam - even if you try to unsubscribe you still get an inbox full of job listings that don’t meet your qualifications or links to other job websites that require you to make an account.Lensa, Inc
Date: 01/25/2023
Hey Kelsey - thanks for your review. We have partners you may get connected to if you consent to receive job alerts from different sources. Still, your data is not forwarded to any third parties unless you explicitly consent. Lensa jobseekers can adjust the number of emails they receive from us on a daily basis from within their account settings and can unsubscribe several different ways, one of which is reaching out to our dedicated Support team and requesting to be unsubscribed in case you'd like us to do this on our end (by emailing [email protected] / filling out our contact form). We're sorry to hear that your experience with us was not a smooth one so far; please do reach out to us in one of the ways mentioned above so we can help you out directly.Review fromKristin H
Date: 12/09/2022
1 starKristin H
Date: 12/09/2022
I’d give it a zero if I could. They email you fraudulent jobs to apply for them when you click apply it takes you to one site after another to enter all your private info and NEVER takes you to apply for anything! If it was legit then you’d at some point see an application. Lol scam scam scam!!! Fill up your emails in a flood - it’s insane!Lensa, Inc
Date: 01/25/2023
Hey Kristin, thank you for your review. I'm sorry your experience using Lensa wasn't a good one. Could you please send us an example (like a job link) of the problem that you faced and detailed in your review so we can look further into it? You should be able to land on the application pages of the jobs you're receiving from Lensa, and if that's not the case there might be an internal issue that needs fixing and your help would be greatly appreciated in the investigation! You may reach out to our Support team at *****************, or you can provide your email address so we can contact you directly. Looking forward to hearing from you!Review fromKatrina Y
Date: 11/20/2022
1 starKatrina Y
Date: 11/20/2022
I am so glad I checked here after I received a random email from Lensa, They didn't even know my name. Addressed me by my email address asking me to complete my profile and upload my resume. I never heard of them before and never started a profile with them. Everyone knows that the resume isn't anything any unemployed person would leave off a job board. I hope they get sued for deceptive and fraudulent business practices in order to obtain job hunters information, unsolicited.
The crazy thing is, they know that all they have to do to have an A rating on BBB, is to respond to complaints, they don't have to resolve anything or change their methods.Lensa, Inc
Date: 01/25/2023
Hello Katrina - thank you for your review. Having checked our records, it seems that you still have an active account with us and we found no request in our dedicated job seeker support file to be removed. Would you like me to unsubscribe you from our job alerts? If yes, please respond here or send a request to our team via email at *****************. With respect to your registration, we received your information from one of our career site partners with explicit consent from you. We're trying to assist all job seekers in their job search process to ensure it's seamless and as quick as possible. Please accept our apologies for any inconvenience caused throughout your experience using our service. We did not use your name in our automated job alert emails because you did not provide it initially, so the system fell back on your email address. Thank you for your understanding and best of luck in your job hunt!Review fromDoris H
Date: 10/19/2022
1 starDoris H
Date: 10/19/2022
D.H**** I signed up with another agency, and Lensa pops up and sends me emails on Saturdays and Sundays pretty much all day long. Then all of a sudden they needed my personal bank account information to upgrade my resume, which I can do myself. I tried calling that Indianapolis number which is not a working number, this is definitely a scam.Lensa, Inc
Date: 11/04/2022
Dear Doris - thank you for your review! Lensa is a job site and we provide a job alert service for job seekers using the preferences they set in their accounts. Our service is free of charge. We do have partners - like ResumeRabbit - that charge for resume distribution, they may be connected to the experience you described in your review, needing your bank details etc. Distributing your resume through them is not required to receive job alerts from Lensa.Review fromTee P
Date: 08/02/2022
1 starTee P
Date: 08/02/2022
I signed up with Lensa and in one week have been contacted 3 times with fraudulent job offers. They’re trying to get personal information like SSN and bank account information. These people are totally putting their users at risk.
They need to cease what they’re doing NOWLensa, Inc
Date: 08/03/2022
Dear Travis - thank you for your review. Lensa does work with other job sites to ensure jobseekers get the most assistance possible during their job search, however, what you're describing is definitely not something that should happen. We'd like to get to the bottom of this issue as soon as possible - we've reached out to you directly and requested additional information about what you've experienced so we can look into this and resolve the problem. Looking forward to hearing from you, thank you in advance!
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