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Business Profile

Golf Lessons

GolfersRX

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Golf Lessons.

Complaints

This profile includes complaints for GolfersRX's headquarters and its corporate-owned locations. To view all corporate locations, see

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GolfersRX has 2 locations, listed below.

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    • GolfersRX

      140 Point Judith Rd Ste C39 Narragansett, RI 02882-3454

    • GolfersRX

      PO Box 609 Saunderstown, RI 02874-0609

    Customer Complaints Summary

    • 81 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/20/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Bought product from them on April 10, 2024 on order HLD233615, & have never received product! I contacted them by email on May 2 with case number ***** & again on May 28 with case number *****! ***** has contacted me on either case, i cannot find a phone number to caa this company! I paid. With debit card & the charge cleared my bank on April 11, 2024.

      Customer Answer

      Date: 07/01/2024

      I have not heard from the business in response to my complaint.

    • Initial Complaint

      Date:03/26/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased practice golf ***** thru Hit Longer Drives, who is part of the extensive GolfersRX family. The purchase was made on line on 2/1/24 fro $70.90. It was received in at my parcel service on 2/14. This date is important because returns must be made within 30 days of being received. I picked it up on 2/14 and was not happy with the product and on that same day asked for return authorization and after a 2nd attempt to get authorization in was relied on 2/26. Not being able to get to a **** immediately I was able to send the product back on 3/5 and according to my tracking number it was delivered on 3/9 @ 0819, Multiple attempts to contact everyone involved, I have NEVER receive even a courtesy of a response I have not received my refund. Having fulfilled all of my requirements to qualify for a refund

    • Initial Complaint

      Date:01/22/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ordered a Pharaoh 45 Degree Chipper on 7-28-23, paid ******. Have not received the club and have tried to contact them. They do not answer their phone and do not call back. Have tried to email and they reply and say they will get right on it. but never hear from them. Have requested either the club I ordered or a refund many times and no response. Hope you are able to get a response from them.

      Customer Answer

      Date: 02/02/2024

      I have not heard from the business in response to my complaint.  They do not respond to email or phone calls, which they do not answer. Voice mail with a promise to return your call, which they never do.  Ordered a golf club, which I never received and they have not responded to many requests to either send the club or refund my money.

    • Initial Complaint

      Date:12/02/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a product on-line via their website on 6/16/23, The product is called the Impact Snap. I received email confirmation that it was ordered and an invoice that was paid. My **************** credit card was charged. It was supposed to come within one week. I never received it. I followed up by multiple phone calls and left messages. No one ever answered the phone or returned my calls. I reached out to them by email June 26, June 30, and July 6th. I received generic emails that stated they received my email, but no response to my complaint. I never received the product and cannot make any meaningful communication with them. I would like to get my money back and I want others to know that this is not a trustworthy company.

      Customer Answer

      Date: 12/13/2023

      I have not heard from the business in response to my complaint.  I reached out to them by phone and email around the time of the incident but never got a response; nor recently.

    • Initial Complaint

      Date:11/06/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello,I made two purchases on June 30th, 2023.The Explanar putting mat for $109.00 and Sure Putt Lite compass for $24.95 through Golfers RX. I have yet to receive either product.I reached out via email and phone several times and have gotten no response whatsoever.Let me know if you have further questions.Thank you.

    • Initial Complaint

      Date:10/08/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Transaction date March 29, 2023 invoice #****** product Pharaoh 45 degree chipper company golfers rx PO Box 609 saunderstown ************ *****. ************ article not received

    • Initial Complaint

      Date:09/23/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ordered and was charged for a putting aid on July 31,2023. Received confirmation of order by email. Have not received the order or response to multiple emails and phone messages. Same situation as the recent complaints I have just read on this BBB site. Very disappointed in what appeared to be a legitimate vendor. Simply want my order completed and hope no further action becomes necessary.

    • Initial Complaint

      Date:08/29/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchased a golf club online from Golfers RX on July 28, 2023. I paid with credit card a total of $124.95 for the club (Pharaoh 45 degree Chipper), which included shipping. The invoice # is ******. I have placed two phone calls to customer service and sent two emails and have never heard back from anyone at the company, nor have I received the club or a refund.If the golf club is not available I request the company to issue a full credit to my account.

      Customer Answer

      Date: 09/08/2023

      I have not heard from the business in response to my complaint.

    • Initial Complaint

      Date:08/28/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ordered the product Grip ********** Trainer on July 18, 2023 and was told it was shipped. Did not receive the product- notified the company via email that the product was not received after three weeks. Received no response as of today August 28, 2023. Invoice # is ******. I would like the product to be sent to me or have my money refunded.

    • Initial Complaint

      Date:08/16/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      7/24/2023 I placed an online order for 1 Pharaoh 45 degree chipper.Total price including shipping $124.95 which was charged to my credit card.I waited for delivery until 8/9/2023 and then emailed Golfers RX to inquire about an expected delivery date. I received no response. 8/11/2023 I called their number and received a recording stating all agents were busy and they would call me back soon. I never received a return call.8/11/2023 I emailed them again with no response.8/14/2023 I emailed them again with no response.This business is still advertising products on their site.

      Customer Answer

      Date: 08/29/2023

      I have not heard from the business in response to my complaint.

    GolfersRX is NOT a BBB Accredited Business.

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