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Business Profile

Heating and Air Conditioning

Waldrop Plumbing, Heating, Air

Reviews

This profile includes reviews for Waldrop Plumbing, Heating, Air's headquarters and its corporate-owned locations. To view all corporate locations, see

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Waldrop Plumbing, Heating, Air has 3 locations, listed below.

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    Customer Review Ratings

    4.88/5 stars

    Average of 142 Customer Reviews

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    Review Details

    • Review fromJacqueline M

      Date: 09/05/2024

      5 stars

      Jacqueline M

      Date: 09/05/2024

      Replaced 4 toilets. Jacob and David were on time, friendly and professional, explained their process, kept us updated, completed the job well, tested new toilets prior leaving, disposed of all materials. Great job!

      Waldrop Plumbing, Heating, Air

      Date: 09/12/2024

      Thanks Y'all For Calling Wally! Thank you for trusting Waldrop, **********! We appreciate your FIVE STAR Review and look forward to serving you in the future!
    • Review fromBarry S

      Date: 09/05/2024

      5 stars

      Barry S

      Date: 09/05/2024

      Tellin was excellent. He was able to access the problem and replace!
      He did an outstanding job!
      Waldrop Plumbing knows...they are the best...professional and experts!
      It's why we use Wally!

      Waldrop Plumbing, Heating, Air

      Date: 09/12/2024

      Thanks Y'all For Calling Wally! *****, it was our pleasure to serve you and your home's needs. We appreciate your FIVE STAR Review and look forward to serving you in the future!
    • Review fromRamona H

      Date: 08/30/2024

      5 stars

      Ramona H

      Date: 08/30/2024

      My Water Heater was leaking. I called Waldrop and they sent Treylin out to evaluate and give an estimate. I truely enjoyed Treylins approach, which was straight forward and very nice. Needless to say we came to an agreement and my Water Heater will be installed next week.

      Waldrop Plumbing, Heating, Air

      Date: 09/12/2024

      Thanks Y'all For Calling Wally! ******, we appreciate your FIVE STAR Review and look forward to serving you in the future!
    • Review fromMichael L

      Date: 08/26/2024

      5 stars

      Michael L

      Date: 08/26/2024

      Our HVAC System was serviced today by Clark (******), from Waldrop Heating & Air.
      Clark is a knowledgeable, efficient technician. Clark was meticulous in servicing and cleaning our systems. He made recommendations of products and programs available to increase the efficiency of our system, but was not insistent...for me, that is an important trait.
      He is well spoken, polite, and friendly. I strongly recommend him.

      Waldrop Plumbing, Heating, Air

      Date: 09/12/2024

      Thanks Y'all For Calling Wally! *******, thank you for your kind words. We appreciate your FIVE STAR Review and look forward to serving you in the future!
    • Review fromSarah O

      Date: 08/21/2024

      5 stars

      Sarah O

      Date: 08/21/2024

      The gentlemen that came to do our repairs were beyond professional! If ever we need work done again, Jacob, Houston and David will be the ones we request.

      Waldrop Plumbing, Heating, Air

      Date: 08/22/2024

      Thanks Y'all For Calling Wally!! *****, it was our pleasure to serve you and your home's needs! We appreciate your 5 STAR Review!
    • Review fromBarry S

      Date: 08/20/2024

      5 stars
      Romo serviced toilets and house pressure. His work was quick and top notch. He explained everything in an easy to understand manner. He is excellent. I will request him in the future. Thank you Wally
    • Review fromBeth G

      Date: 08/13/2024

      5 stars

      Beth G

      Date: 08/13/2024

      Romo provided a thorough review and great service for me today :)

      Waldrop Plumbing, Heating, Air

      Date: 08/14/2024

      Thanks Y'all For Calling Wally! ****, it was our pleasure to serve you and your home's needs! We appreciate the FIVE STAR Review!
    • Review fromO'Neal B

      Date: 08/05/2024

      1 star

      O'Neal B

      Date: 08/05/2024

      Horrible. Extremely bad experience with this company and the service tech even ran into my carport boxing upon leaving my yard. They sent a unexperienced service tech after I emphasized that they send their most experienced service tech out to my place. After told the field supervisor that came out to bring the unexperienced service tech a recovery tank that I was going to call the police about his service tech hitting my carport boxing then he said that they will pay for any damages. Although there is minor damage the field supervisor made me feel as if I was trying to rip them off. I work a regular job just like some people in thus world so I don't believe in trying to rip anyone off or get over on anyone. However you don't go to someone else's property and cause property damage and then get an attitude one because his company sent a unexperienced service tech out after I specifically told them to send an experienced service tech out and second if I had a worker that did property damage to someone's property I would just simply and as nicely as possible try to resolve the problem and fix the damages. This company's lack of professional amazes me. I would never recommend them to anyone else and since ******* **** referred them to meI am hesitate about using any other contractor off of ******* ***** 

      Waldrop Plumbing, Heating, Air

      Date: 08/14/2024

      *****, we are very glad you had the opportunity to speak with a manager and discuss your concerns.
    • Review fromWillie J

      Date: 08/02/2024

      5 stars

      Willie J

      Date: 08/02/2024

      Very good with me explaining all that he done want him back his name is clark

      Waldrop Plumbing, Heating, Air

      Date: 08/05/2024

      Thanks Y'all For Calling Wally! Thank you for trusting Waldrop, ******. We appreciate your FIVE STAR Review!
    • Review fromMarianne E

      Date: 07/19/2024

      5 stars

      Marianne E

      Date: 07/19/2024

      Great fast service on my tankless water heater! Both employees were kind, professional and explained everything with my service!

      Waldrop Plumbing, Heating, Air

      Date: 07/24/2024

      Thanks Y'all For Calling Wally! It was our pleasure to help with your water heater replacement, Marianne! We appreciate your FIVE STAR Review and look forward to serving you in the future!

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