Business Profile

Consumer Finance Companies

World Acceptance Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consumer Finance Companies.

Complaints

This profile includes complaints for World Acceptance Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

233 total complaints in the last 3 years.
64 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:10/16/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On August 21, 2023 I wrote requesting an investigation into******* ********* ******** *** I believe is fraud, base on inaccurate, unverifiable and falsely reporting. I requested these specific things below and was told it was verified
without any documentation which is completely against the
FDCRA which prohibits debt collection companies from using
abusive, unfair, or deceptive practices to collect debts from
consumer. This has caused me and my family job and
housing opportunities this company is very evil and hurtful. I
need 1.A copy of the original contract or original purchase
agreement that created the alleged debt. If the original
contract is sent, it must include signatures for all parties. Any
agreement sent must be with the original creditor and must
include the original terms and conditions of the agreement
that created the alleged debt, including all addendums and
riders. 2. In addition, please send proof of chain of ownership of the alleged debt and include proof of assignment for each
change of ownership. Proof of chain of ownership must be
from the original creditor to the current alleged owner
without any break in the chain. 3. Also include a full
accounting history from the original creditor including the
date and amount of each payment and the Date of First
Delinquency leading to the collection stat ?? 4 If any interest
or fees have accrued or been added onto the balance,
please send proof that such fees are lawful and agreed upon
in the original purchase agreement. 5. Proof that you are
legally allowed to collect on alleged debts in the state of
Missouri, including your Third-Party Debt Collection Bond. 6
Also send proof that you sent the legally required notice to
me before reporting this alleged debt to any consumer
reporting agencies, including copies of the original notice
and any letter tracking your firm maintains. FTC v. Midwest
Recovery Systems makes clear that it "debt parking" without
proper notices is a violation of consumers rights.
Business Response
Date: 10/31/2023
October 25, 2023

Cindy R*****
Better Business Bureau
408 North Church Street, Ste C
Greenville SC 29601

Re: World Acceptance Corporation of Missouri (“World”)
Consumer: ****** *****
Complaint ID: ********

Brown stated that she wrote to ******* ********* ******** **** disputing an account that she believes is
fraudulent.

World does not operate under a dba with the name of ******* ********* ******** *** and we have not received
any written disputes from Ms. *****.

Ms. Brown obtained her account from our St. Louis, MO office on January 21, 2022, in the amount of $750.00
and agreed to repay it in (10) monthly installments of $75.00 beginning March 01, 2022. No payments were
received on the account and the date of first delinquency is listed as May 31, 2022. Due to lack of contractual
payments, the account was charged off on August 15, 2022. The account was sold to ****** ******** *** in
December of 2022. Please see attached the contract and the account's transactional activity as stated.

As World is no longer the owner of the account, all communications regarding this account should be directed
to:

Customer Inquiries:
****** ******** ***
c/o *******
*** ******
**** * ***** ** ******
******** ***** ** *****
**************

Sincerely,

World Acceptance Corporation
Compliance Department
Initial Complaint
Date:09/27/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Re: Notice of Violation of the Fair Credit Reporting Act (FCRA) - Removal of Inaccurate Information from My Credit Report

Dear Fraud Department

I am writing to formally bring to your attention a serious matter regarding my credit report, which has caused substantial mental stress and financial harm due to inaccurate and false information reported on my credit file. I have made diligent efforts to address this issue with both the original creditors and your agency but have received no resolution. This letter serves as a Notice of Violation of the Fair Credit Reporting Act (FCRA) and a formal demand for the immediate removal of the inaccurate and false accounts from my credit file. Please be advised that I have retained legal counsel, and if these accounts are not removed within three (3) business days from the date of this letter, we will proceed with filing a claim in small claims court to seek remedies for these violations.

Sincerely,
****** ******
Business Response
Date: 10/17/2023
October 9, 2023

Cindy R*****
Better Business Bureau
408 North Church Street, Ste C
Greenville SC 29601

Re: World Finance Company of Georgia, LLC (“World”)
Consumer: Dianna Tucker
Complaint ID: ********

Dear Sir or Madam:

This letter is in response to the above-referenced complaint filed with your office on September 26,
2023, and received by our offices on September 27, 2023.

Ms. ****** obtained a loan from our Hightower, GA office on March 10, 2022, in the amount of $864.00
and agreed to repay it in (9) monthly installments of $96.00 beginning April 10, 2022. Three payments
were received totaling $288.00, and the date of first delinquency is listed as September 30, 2022. The
account was charged off due to non-payments on December 14, 2022. The account has been sold to,
Denali Capital, LLC on January 02, 2023. Please see the attached contract for this account.

As World is no longer the owner of the account, all communications regarding this account should be
directed to:

Customer Inquiries:
****** ******** ***
*** *******
*** ******
**** * ***** ** ******
******** ***** ** *****
**************

Sincerely,

World Acceptance Corporation
Compliance Department
Initial Complaint
Date:09/26/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am not liable for this debt with world finance corporation. I do not have a contract with recovery mgmt solutions llc. They did not provide me with original contract as requested.
Business Response
Date: 10/17/2023
October 6, 2023

Cindy R*****
Better Business Bureau
408 North Church Street, Ste C
Greenville SC 29601

Re: World Finance Company of South Carolina, LLC (“World”)
Consumer: ******** *******
Complaint ID: ********

Dear Ms. R*****:

This letter is in response to the above-referenced complaint filed with your office on September 26, 2023.

World has searched our records using the name and phone number provided but we were unable to verify
with certainty the specific account or account holder.

Ms. ******* may submit this information to World via fax at ************ or mail to:

World Acceptance Corporation
ATTN: BBB Complaint
** *** ****
********** ** *****

We will be glad to assist Ms. ******* further once we have the needed information.

Sincerely,

World Acceptance Corporation
Compliance Department
Initial Complaint
Date:09/26/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
To Whom it may concern,

This letter is to inform you that I recently received a copy of my credit report that your company publishes and after reviewing it I found a number of items on the report that are inaccurate. The accounts in question are listed below. Please send me copies of the documents that you have in your files as of this date that you used to verify the accuracy of the accounts listed below.

WORLD FINANCE CORPORAT
ACCT #: ************
BAL. $ 450.00

Under the Fair Credit Reporting Act, 15 U.S.C. § 1681g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the accounts that you are reporting in my credit report. Please don’t respond to my request by saying that these accounts have been verified. Send me copies of the documents that you have in your files that were used to verify them. If you do not have any documentation in your files to verify the accuracy of these disputed accounts then please delete them immediately as required under Section 611(a)(5)(A)(i). By publishing these inaccurate and unverified items on my credit report and distributing them to 3rd parties you are damaging my reputation and credit worthiness.
Business Response
Date: 10/17/2023
October 9, 2023

Cindy R*****
Better Business Bureau
408 North Church Street, Ste C
Greenville SC 29601

Re: World Acceptance Corporation of Missouri (“World”)
Consumer: ****** *****
Complaint ID: ********

Dear Ms. R*****:

This letter is in response to the above-referenced complaint filed with your office on September 25, 2023, and
received by our office on September 26, 2023.

In their complaint Ms. ***** stated that there are inaccuracies on her credit report and wants verification of the
account.

• Ms. ***** obtained a loan from the Florissant, MO branch on June 22, 2021, in the amount of $532.00 and
agreed to repay it in (7) monthly installments of $76.00 starting on July 22, 2021. Two payments totaling
$152.00 were made, and the date of first delinquency is listed as November 30, 2021. The account was
charged-off due to lack of payments on February 14, 2022.
• World’s investigation included but was not limited to a review of Ms. *****’ tradelines. The above
information does not reflect Ms. *****’ account payoff balance as it is subject to additional interest based
on the on unpaid balance. The payoff balance as of October 5, 2023, is $450.00. Please see attached the
account’s transactional history as evidence.
• World furnishes the same data to all three credit reporting agencies (“Agencies”) once a month. The data
being furnished to the Agencies for Ms. *****’ account is accurate. How the Agencies show that information
is up to them.

As always, World seeks to assist Ms. *****. If they are having difficulty making payments or would like to discuss a
settlement agreement, they may contact our Customer Care center at ************** so we may attempt to be of
further assistance.

Sincerely,

World Acceptance Corporation
Compliance Department
Initial Complaint
Date:09/25/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
To Whom it may concern,

This letter is to inform you that I recently received a copy of my credit report that your company publishes and after reviewing it I found a number of items on the report that are inaccurate. The accounts in question are listed below. Please send me copies of the documents that you have in your files as of this date that you used to verify the accuracy of the accounts listed below.

WORLD FINANCE CORPORAT
ACCT #: ***********
BAL. $2,410.00

Under the Fair Credit Reporting Act, 15 U.S.C. § 1681g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the accounts that you are reporting in my credit report. Please don’t respond to my request by saying that these accounts have been verified. Send me copies of the documents that you have in your files that were used to verify them. If you do not have any documentation in your files to verify the accuracy of these disputed accounts then please delete them immediately as required under Section 611(a)(5)(A)(i). By publishing these inaccurate and unverified items on my credit report and distributing them to 3rd parties you are damaging my reputation and credit worthiness.
Business Response
Date: 10/12/2023
October 5, 2023

Cindy R*****
Better Business Bureau
408 North Church Street, Ste C
Greenville SC 29601

Re: WFC Limited Partnership (“World”)
Consumer: **** *********
Complaint ID: ********

Dear Ms. R*****:

This letter is in response to the above-referenced complaint filed with your office on September 22, 2023, and
received in our offices on September 25, 2023.

In Mr. *********** complaint, he stated that there are inaccuracies on his credit report and wants verification
of the account.

Mr. ********* obtained his closed-end installment account from our Richland Hills, TX office on December
05, 2016, in the amount of $1125.00 and agreed to repay it in (9) monthly installments of $125.00 beginning
January 05, 2017. No payments have been made on the account and the date of first delinquency is listed as
March 31, 2017. Although none were accepted, World did extend multiple settlement offers to Mr.
*********. Due to lack of payment, the account charged off on June 02, 2017. Account information will be
furnished by World to the credit reporting agencies (“Agencies”) through March 2024. Please see attached
the contract bearing Mr. *********** signature and a copy of the account’s transactional activity as cited.

Based on the review of the account, the information furnished to the Agencies is correct and according to
industry standards.

As always, World seeks the opportunity to assist Mr. *********. If Mr. ********* has any additional questions
regarding this account, she may contact our Customer Care center at ************** so we may attempt to
be of further assistance.

Sincerely,

Compliance Department
World Acceptance Corporation
Initial Complaint
Date:09/25/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am deeply concerned about the sharing of my nonpublic information with credit bureaus and the resulting inaccuracies on my credit report. This situation has caused significant financial and emotional distress.

Under 15 USC 1681 Section 602, I have the right to financial privacy, and I expect my information to remain confidential.

Furthermore, 15 USC 1681 Section 604(a)(2) states that a consumer reporting agency cannot furnish account information without my written instructions, which I have not provided.

I have identified inaccuracies on my credit report from World Finance, impacting my financial well-being. I request these inaccuracies be corrected promptly.

Lastly, please remember 15 USC 1666(b), which prohibits treating payments on a credit card account as late under certain circumstances.

For reference, my account details are as follows:
Account Number: **********

I request a thorough review of my account, prompt correction of credit report inaccuracies, and strict adherence to federal laws regarding my information.

Failure to address these issues may compel further legal action. I anticipate your prompt response and resolution to these concerns.

Thank you for your immediate attention to this matter.
Business Response
Date: 10/12/2023
October 5, 2023

Cindy R*****
Better Business Bureau
408 North Church Street, Ste C
Greenville SC 29601

Re: World Finance Company of Georgia, LLC (“World”)
Consumer: ****** *****
Complaint ID: ********

Dear Ms. R*****:

This letter is in response to the above-referenced complaint filed with your office on September 22, 2023,
and received by our office on September 25, 2023.

In Mr. ***** complaint he stated that World is in violation of 15 U.S. §1681, FCRA §602 (a), 15 U.S.
§1681, FCRA §604(a)(2), and 15 U.S. Code §1666b.
• World is not a credit reporting agency (“Agencies”), nor do we publish credit reports. World’s
obligation under FCRA is to furnish accurate account information to the Agencies.
• World does not offer open-end credit.
• Mr. ***** obtained his closed-end installment account from the Lawrenceville, GA office on June
28, 2021, in the amount of $864.00 and agreed to repay it in (9) monthly installments of $96.00
starting on August 28, 2021. The account was paid in full on April 29, 2022. Please see attached
the account’s transactional history as evidence.

World’s investigation included but was not limited to a review of Mr. ******* tradelines. World furnishes
the same data to all three Agencies once a month. The data being furnished to the Agencies for Mr.
*******’ account is accurate. How the Agencies show that information is up to them.

As always, World seeks to assist Mr. *****. If he has any further questions, he may contact our Customer
Care center at ************** so we may attempt to be of further assistance.

Sincerely,

Compliance Department
World Acceptance Corporation
Initial Complaint
Date:09/12/2023
Type:Billing Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
l am not liable for this debt with WORLD FINANCE CO, I do not have a contract with WORLD FINANCE CO. They did not provide me with the original contract as I requested. Also there is no data along with unknown data given on my report of this account.
Customer Answer
Date: 09/26/2023
Better Business Bureau,

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Regards,

******* *******
Business Response
Date: 09/27/2023
September 22, 2023

Cindy R*****
Better Business Bureau
408 North Church Street, Ste C
Greenville SC 29601

Re: World Finance Corporation of Wisconsin (“World”)
Consumer: ******* *******
Complaint ID: ********

Dear Ms. R*****:

This letter is in response to the above-referenced complaint filed with your office on September 11, 2023, and
received by our office on September 12, 2023.

In Ms. *******’ complaint she stated that she does not have a contract with World.

Ms. *******’ has had several accounts with World. All of which were opened in 2016. As the accounts are older than
84 months World is no longer furnishing information to the credit reporting agencies (“Agencies”).

World received two electronic disputes from the Agencies regarding Ms. ******’s accounts and our response
indicated that the accounts should be deleted from their systems due to the age of the account.

As always, World seeks to assist Ms. *******. If she has any other questions or concerns, she may contact our
Customer Care center at 1-888-******** so we may attempt to be of further assistance.

Sincerely,

World Acceptance Corporation
Compliance Department
Business Response
Date: 09/27/2023
September 22, 2023

Cindy R*****
Better Business Bureau
408 North Church Street, Ste C
Greenville SC 29601

Re: World Finance Corporation of Wisconsin (“World”)
Consumer: ******* *******
Complaint ID: ********

Dear Ms. R*****:

This letter is in response to the above-referenced complaint filed with your office on September 11, 2023, and
received by our office on September 12, 2023.

In Ms. *******’ complaint she stated that she does not have a contract with World.

Ms. *******’ has had several accounts with World. All of which were opened in 2016. As the accounts are older than
84 months World is no longer furnishing information to the credit reporting agencies (“Agencies”).

World received two electronic disputes from the Agencies regarding Ms. ******’s accounts and our response
indicated that the accounts should be deleted from their systems due to the age of the account.

As always, World seeks to assist Ms. *******. If she has any other questions or concerns, she may contact our
Customer Care center at 1-888-******** so we may attempt to be of further assistance.

Sincerely,

World Acceptance Corporation
Compliance Department
Initial Complaint
Date:09/11/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am not liable and should not be held liable in any form for this debt with **** . I do not have a contract with ********* **** *******. They did not provide me with the original contract as I have requested from them.
Business Response
Date: 09/28/2023
** ** *** **** * *********** ***** ******** * *****

VIA EMAIL: (***********************)

September 19, 2023

Cindy R*****
Better Business Bureau
408 North Church Street, Ste C
Greenville SC 29601

Re: World Finance Company of South Carolina, LLC (“World”)
Consumer: ******** *******
Complaint ID: ********

Dear Ms. R*****:

This letter is in response to the above-referenced complaint filed with your office on September 08, 2023.

World has searched our records using the name and phone number provided but we were unable to verify
with certainty the specific account or account holder.

If Ms. ******* would send her full social security number, account number (if available) and the details of
her complaint, World will continue our investigation into her complaint.

Ms. ******* may submit this information to World via fax at ************ or mail to:

World Acceptance Corporation
ATTN: BBB Complaint
** *** ****
********** ** *****

We will be glad to assist Ms. ******* further once we have the needed information.

Sincerely,

World Acceptance Corporation
Compliance Department
Initial Complaint
Date:08/17/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
A FCRA violation refers to a violation of the Fair Credit Reporting Act (FCRA), which is a federal law that regulates the collection, dissemination, and use of consumer credit information. Federal law requires that consumer reporting agencies (CRAs) follow reasonable procedures to ensure 100% accuracy of the information contained in their credit reports.If a consumer suffers damages as a result of a FCRA violation they may be entitled to bring a private lawsuit against the CRA and recover actual damages, statutory damages, and attorney's fees. These accounts listed on my letter is not 100% correct and i demand them to be investigated completely.
Ref:***********,***********
Business Response
Date: 09/07/2023
August 31, 2023

Cindy R*****
Better Business Bureau
408 North Church Street, Ste C
Greenville SC 29601

Re: World Finance Company of South Carolina, LLC (“World”)
Consumer: ****** ******
Complaint ID: ******** Attachment(s)
Dear Ms. R*****:

This letter is in response to the above-referenced complaint filed with your office on August 24, 2023. The allegations
of the complaint have been investigated.

In Mr. ******** complaint he stated that World is in violation of Fair Credit Reporting Act (FCRA), because of the
information contained in his credit report.

• World is not one of the credit reporting agencies (“Agencies”) nor do we publish credit reports. World’s
obligation under FCRA is to furnish accurate account information for a total of seven years from the date of
first delinquency to the Agencies.
• Mr. ****** obtained two accounts with World.
o The first account was obtained on January 14, 2019, from our Manning, SC office, in the amount
of $1392.00 and agreed to repay it in (12) monthly installments of $116.00 beginning February 14, 2019.
Five payments were received totaling $594.80, and the date of first delinquency is listed as
September 30, 2019. The account was charged-off due to lack of payment on January 21, 2020.
Please see attached the contract and the account's transactional activity as stated.
o The second account was obtained on February 11, 2019, with ******* ********, in the amount
of $930.00 and agreed to repay it in (10) monthly installments of $93.00 beginning March 11, 2019 ).
The account was purchased by World Acceptance Corporation in May of 2019. Two payments were
received totaling $186.00, and the date of first delinquency is listed as September 30, 2019. The
Account was charged off due to non-payments on January 21, 2020.Please see attached the contract
and the account's transactional activity as stated.
• World’s investigation included but was not limited to a review of Mr. ******** tradelines.
• World furnishes the same data to all three credit reporting agencies (“Agencies”) once a month. The data
being furnished to the Agencies for Mr. ******** accounts is accurate.

As always, World seeks the opportunity to assist Mr. ******. If Mr. ****** has any additional questions
regarding this account, he may contact our Customer Care center at ************** so we may attempt to be
of further assistance.

Sincerely,

World Acceptance Corporation
Compliance Department
Initial Complaint
Date:08/16/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I told World Finance reps a few years ago that I do not want anything to do with them. I insisted that they remove my name and email address and number from their call/contact/mail list, but they repeatedly refused to do so!!!! I even contacted the Better Business Bureau before regarding them and their tactics! Today, August 15th, one their dishonest reps called me and left a message saying that a really good Friend of mine called them for a loan and used me as a reference! I know for sure that this is a lie, and I can most certainly prove it! Because they are regularly calling this friend on mine harassing her constantly trying to coerce her into taking out a loan which them!! Please help me put a stop to them contacting me forever. I did contact their corporate office and they still will not stop
Business Response
Date: 09/07/2023
August 28, 2023

Cindy R*****
Better Business Bureau
408 North Church Street, Ste C
Greenville SC 29601

Re: World Finance Corporation of Illinois (“World”)
Consumer: ***** *******
Complaint ID: ********

Dear Ms. R*****:

This letter is in response to the above-referenced complaint filed with your office on August 15, 2023, and received
by our office on August 16, 2023.

In his complaint Mr. ******* stated that World called him in connection as a reference to another customer.
• World apologizes for the experience that Mr. ******* had.
• World has updated Mr. *******’s account to no longer receive outbound communications; however, as Mr.
******* did not provide the other customer’s name, we cannot remove his referral information from that
account.
• World did inform the branch where Mr. *******’s account was located to please ensure that no calls were
made to his number in the future.

As always, World seeks to assist Mr. *******. If he has any questions, he may contact our Customer Care center at **
************ so we may attempt to be of further assistance.

Sincerely,

World Acceptance Corporation
Compliance Department

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.

Complaints

Find a Location

World Acceptance Corporation

World Finance Corporation

World Finance Corporation

World Finance Corporation

World Finance Corporation

Customer Complaints Summary

If you've experienced an issue

Sort by

Complaint status

Complaint type

Initial Complaint

Business Response

Initial Complaint

Business Response

Initial Complaint

Business Response

Initial Complaint

Business Response

Initial Complaint

Business Response

Initial Complaint

Business Response

Initial Complaint

Customer Answer

Business Response

Business Response

Initial Complaint

Business Response

Initial Complaint

Business Response

Initial Complaint

Business Response

World Acceptance Corporation is NOT a BBB Accredited Business.

Cookies on BBB.org

Complaints

Customer Complaints Summary

If you've experienced an issue

Filter and sort by

Sort by

Complaint status

Complaint type

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Customer Answer

Business Response

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

World Acceptance Corporation is NOT a BBB Accredited Business.