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Business Profile

Loans

Advance America

Reviews

This profile includes reviews for Advance America's headquarters and its corporate-owned locations. To view all corporate locations, see

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Advance America has 888 locations, listed below.

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    Customer Review Ratings

    1.47/5 stars

    Average of 150 Customer Reviews

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    Review Details

    • Review fromMary L

      Date: 12/12/2024

      1 star
      After making payments for 9 months, they say I owe more than I borrowed. This business is guilty of usury!
    • Review fromTammi S

      Date: 12/05/2024

      1 star
      I also most got scammed with Advance America. Went on line and read the reviews & panicked!!! I had given them my online information like a DUMMY thinking i would receive *,000.00. I immediately called my bank and they locked my on line access....I then had to go into the branch to change my account number. They almost had me. Fraud prevention advised that no lending institution will NEVER ask for your on line access.
    • Review fromKathleen C

      Date: 12/03/2024

      1 star
      I've been called stating I owe money to this company. I never even heard of them ! I have NO loan with them !!! I'm getting scammed !!! Believe me I'm going to report this matter.
    • Review fromMari C

      Date: 12/03/2024

      5 stars
      I had a man named Paul texted me and said that I was preapproved for a loan and he was from Advance America. He said he was a loan officer and his name was Paul M******* Ex. ****. I went to the Advance America website to apply for the loan. I was denied. I called him back and he wanted to get my information since I was pre approved. I told him I had applied on the website and I was denied. I have the phone number he used if you need it. It did not let me leave it in this review. . I did not give him any information. 
    • Review fromMegan S

      Date: 11/18/2024

      1 star
      This company is a 100% scam and needs to be shut down. They texted me that I was approved for a loan and said I had to do a verification transaction through ******* bar codes and gift cards. Now my bank has frozen my account. They are such frauds.
    • Review fromFrankie W

      Date: 11/18/2024

      1 star
      Wow, when I tell you they are good, they are good! They want all your information and immediately they start to dispute all your big money items and remove everything on your bank account that has to do with you. BEWARE
    • Review fromJoseph E

      Date: 11/18/2024

      1 star
      This company is a huge scam. Just had this so-called company deposit three separate deposits into my checking account and then wanted me to send the money back to them through ****** and wanted me to take a screenshot of my ****** and send to them if you deal with this company, stop reading this immediately and change your credentials on your bank account, including your username and a new password and turn on if your bank has the option for two authentication methods to be able to sign into your account. Thank God, I caught it before they were able to change my username and password what I’ve read by other people if given the chance they will change your username and password and lock you out of your account. Good luck I just dodged a bullet.
    • Review fromDedrea P

      Date: 11/15/2024

      1 star
      Do not do business with these folks they are scammers and refuse to give a refund from money they took
    • Review fromRobin S

      Date: 11/04/2024

      1 star
      A scam company that takes over your personal account and pretends it’s depositing money into your account but in reality they are reversing payments already made to companies that you have paid. They tell you that you are being sent the money and it should say Reversal as the deposit. All it is is your own money.
      Then they want you to **** *** or other ways to send them the fake deposits to them via **** *** or anything like that. If you question them they get very upset. You get locked out of your bank account. All your connections to your account are removed. And they have 100% control of everything on your account.
      They do it very quickly y texting you and have you share what ever texts with codes that are sent to you. When you get locked out of your account I believe the number you are given goes to them not your bank.
      I was smart enough not to transfer fun’s right back. It had my car payment company name on it. Not Advance America.
      When i logged on the real website site by googling it. There was no record of “my loan”
      So my suggestion is not to do any texting with any online loan company that reaches out in this name. Go directly to the website and verify that it’s them
    • Review fromMakerita B

      Date: 10/29/2024

      1 star
      I received a text letter saying I was approved but I already did my research and saw their reviews here and wanted to see how rhis would go. A guy answered I asked to speak with Kelly W***** who sent the letter and she came on said I was approved for 5K I said I needed 12k loan she said they could approve 10k I said please put me on your so not call list since I needed more.
      She said and I quote "**** *** *****"??. Plus her accent surely did not make her sound like a "Kelly w*****"????
      They need to be shut down. People working and are still struggling looking for legit loans and you have idiots out here looking to rip people off.

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