Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Loans

Advance America

Reviews

This profile includes reviews for Advance America's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Advance America has 888 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.47/5 stars

    Average of 150 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromSonya S

      Date: 03/27/2025

      1 star
      I wish I would have read the reviews before trying to do before doing business with them. I became suspicious after I started seeing reversals of legitimate transactions I had previously made, and then them asking me to deposit the money back into some business account. Luckily I have already reported it as fraud and closed that checking account they had access to, and opened a new one
    • Review fromMelissa D

      Date: 03/27/2025

      1 star
      My account was frozen because of them. Scam. Luckily my bank denied the deposit. I still have to go in and get a new account: I even did research, business license and everything. These guys are getting good. Do not do loans on line go to a local office or your bank.
    • Review fromScott G

      Date: 03/23/2025

      1 star
      They told me I was pre approved for 10K and I needed to fill out this form.

      My first reaction is why do you need my bank account information plus UN and PW.

      I immediately told them no and the guy I was speaking with became irritated with me so I hung up and blocked all their numbers and turned them in as spam.

      Stay far away from this scam.....
    • Review fromDawn S

      Date: 03/07/2025

      1 star
      100% scam do not trust!!! They will take your money then cut their phones off
    • Review fromCharles M

      Date: 03/06/2025

      1 star
      100% Scam!!! I was really desperate because life was kicking my butt and I really needed a loan. I got text from them saying that I was pre-approved and I could get the money in my account in minutes. I called and at first they seemed legit and even gave me a loan Id number. Then they said because my credit was low they would have to do a quick verification transaction. I was so desperate that I gave them my online banking info and they deposited a fake check into my account and that check currently has my account frozen. I learned the hard way but at least I learned. Stay away from then!!
    • Review fromMary D

      Date: 02/26/2025

      1 star
      it's a scam. They send me a loan approval stating I just need to fill out the verification form. The only problem is THEY WON'T PROCESS THE LOAN WITHOUT YOUR BANK ACCOUNT USER ID AND PW. PURE SCAM I GIVE THEM -5 STARS
    • Review fromStephanie W

      Date: 02/12/2025

      5 stars
      This company is shady and refuses to answer for actions.
    • Review fromLarry B

      Date: 01/21/2025

      1 star
      Advance America said they'd call to finalize my loan.
      Then they told me that since I use ***** and ******* they can't issue the loan unless I deposit a could hundred into my account first. If I had a couple hundred I wouldn't be asking for a loan.
      Sounds like a scam to me.
    • Review fromRobert S

      Date: 12/17/2024

      1 star
      100% SCAM
      MODIS OPERANDI:
      1. Tell you that you are aporoved
      (ask for your Bank Routing number & Account number, which is normal , and leads you believe they need it to deposit the funds)
      2. Tell you to wait for call from (***) Area Code
      3. When you receive the call they email you the loan agreement, tell you to take your time reading it (because it is meaningless because they plan to steal your bank account in the next step.
      4. After you have reviewed the loan document they tell you they will deposit the funds today and your bank will need to verify the receipt of the funds.
      5. In order to do that they then ASK YOU FOR YOUR BANK LOGIN CREDENTIALS (ie: USERNAME & PASSWORD .
      THEY IMMEDIATELY STEAL YOUR ACCOUNT AND LOCK YOU OUT !
    • Review fromJabril J

      Date: 12/16/2024

      1 star
      Company is a scam they called me a from another company telling me I took out a loan with them and I never even heard of this company they are frauds

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.