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Business Profile

Internet Marketing Services

SayMore

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Marketing Services.

Complaints

Customer Complaints Summary

  • 72 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:11/28/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have tow redeem requests that I didn't receive and I tried to contact support with no responses
    Request ID 1 : ******* and the amount is 40$
    Request ID 2: ******* and the amount is 55$

    Business Response

    Date: 11/28/2023

    Our records show this issue has been resolved, your redemption has been processed.  

  • Initial Complaint

    Date:11/28/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I redeemed a long ago and didn't get my gift card
    Request id:*******

    Business Response

    Date: 11/28/2023

    Our records show you made one redemption yesterday, please allow 2-5 business days for processing. Please contact our support team directly if you have any questions. 

  • Initial Complaint

    Date:11/27/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I don't have any surveys please help me

    Business Response

    Date: 11/27/2023

    Your account has been inactive since 2021, please contact our support team at *******@univoxcommunity.com should you need assistance. As soon as we have a study that matches your profile, we will contact you directly. 

    Customer Answer

    Date: 12/04/2023



    Complaint: ********



    I am rejecting this response because: Can you reactivate it?



    Sincerely,



    ***** *****

    Business Response

    Date: 12/04/2023

    HI, We can understand your concern. we request you to please drop an email to the support team so that they will review your account further.
    *******@univoxcommunity.com

  • Initial Complaint

    Date:11/21/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Can you please send me my reward

    Business Response

    Date: 11/22/2023

    We received your support ticket along with your redemption which was requested yesterday!  Please do not contact BBB for incentive updates, contact our support team if you have any questions. 

  • Initial Complaint

    Date:11/20/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I redeemed a gift card and till now didn't get it please send it to me
    Request id for card:*******

    Business Response

    Date: 11/20/2023

    Our records show your issue has been resolved, your redemption has been processed. 

  • Initial Complaint

    Date:11/16/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I want my request to be processed fast

    Business Response

    Date: 11/16/2023

    Our records show this issue has been resolved, your incentive has been sent for processing! 

    Customer Answer

    Date: 11/17/2023



    Complaint: ********



    I am rejecting this response because:



    Sincerely,



    ***** *****

    Your message says my reward was sent and I still received none

    Business Response

    Date: 11/20/2023

    Our records show this issue has been resolved, your incentive was processed on November 17th. 

  • Initial Complaint

    Date:11/16/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have redemption request that needs to processed

    Business Response

    Date: 11/16/2023

    Our records show this issue has been resolved, your incentive has been processed! 

  • Initial Complaint

    Date:11/14/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I redeemed a long time ago and didn't get my reward please send it to me

    Business Response

    Date: 11/14/2023

    Our records show your redemption was requested on 11/12.  Please contact our support team at [email protected] if you do not receive your incentive within the next 2-3 days. 

    Business Response

    Date: 11/27/2023

    Our records show this has been resolved, your incentive has been processed. Moving forward, please contact our support team directly at *******@univoxcommunity.com

    Customer Answer

    Date: 12/04/2023

    I redeemed another one please send it to me  30 dollar reward id:*******

  • Initial Complaint

    Date:11/07/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I redeemed an reward a long time ago and didn't receive my reward please help me
    Reward ID:*******
    thank you in advance

    Business Response

    Date: 11/07/2023

    Our records show you do not have any outstanding redemptions. You submitted a request on November 5th which is pending approval. Please contact our helpdesk at [email protected] if you do not receive within the next 3-5 days! 

    Business Response

    Date: 11/20/2023

    Your incentive has been sent for processing, please contact our support team if not received in 24 hours. 

    Customer Answer

    Date: 11/30/2023

    Thank tou for the gift card but I redeemed another one please send it to me

  • Initial Complaint

    Date:11/01/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I want my expired points back

    Business Response

    Date: 11/02/2023

    Our records show this issue has been resolved, the point have been credited to your account! 

    Customer Answer

    Date: 11/07/2023

    I have received the points and ordered 100$ reward

    I wish you send it fast

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