Reviews
Customer Review Ratings
Average of 124 Customer Reviews
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Review fromBeth G
Date: 12/02/2022
5 starsBeth G
Date: 12/02/2022
My first impression was a positive one. The salesman informed me of everything I needed to know to make the right decision. He took his time and explained to me the process of installation along with all the paperwork that outlined the same thing. I was impressed with the fact that they have been in business for 40 years which added to my confidence. ********** was my installer and was diligent and did a good job. I had a gazebo (octagon shape) to screen in so that was a bit of a challenge as some of the pillars were not square, but he worked it and made it look nice. I would recommend Carolina Home Exteriors to any time.
Carolina Home Exteriors
Date: 12/07/2022
Dear Beth, we are so grateful for your detailed review! We appreciate the recognition of our staff and how they were effective in delivering you the information and service you deserve. Customer satisfaction is our number one priority and we strive to achieve this by being thorough with our work from start to finish. Our business begins with people. We have built our business on the foundation of superior customer service, extensive knowledge of our products, and refined craftsmanship. We sincerely appreciate your feedback to share your success story with the online community. On behalf of the Carolina Home Exteriors Team, thank you.Review fromJosie S
Date: 12/02/2022
5 starsJosie S
Date: 12/02/2022
Today we got to witness our screened 8n porch become a room. Carolina Home Exteriors we're very upset friendly in the process. Our installation was done by ****************** A very professional craftsman. We can't praise this experience working with this ********************* Even a neighbor came over to give her information so she can enclose her porch. Great Experience. Thank You!Carolina Home Exteriors
Date: 12/08/2022
Dear Josie, we are so pleased that you chose us to lead your new project. It is truly magical to see the transformation of an outdoor living space and we take pride in knowing that we delivered above and beyond your expectations! It is thanks to customers like you taking the time to tell us what we are doing right that we are able to constantly strive for excellence. We are furthermore grateful for your referral and are excited to initiate another project for your neighbor. Again, thank you for your positive feedback which bolsters our confidence as a company and as a team. With gratitude, Carolina Home Exteriors
Review fromGeorge M
Date: 11/21/2022
5 starsGeorge M
Date: 11/21/2022
Very professional and friendly. Job very well done. Would definitely recommend their business to others. ******************************* and staff in the office were very easy to work with,Carolina Home Exteriors
Date: 11/28/2022
Thank you, Mr. M, for taking the time to write a review to let us know how we are doing. We are so pleased to hear that you are happy with your new outdoor living space and that our staff delivered such exceptional customer service. By sharing your experience with us not only do you encourage our team, you give us the necessary information to constantly strive to try our best. Professionalism and friendliness are at the heart of our approach as a company, to build trust and confidence with our valued customers. We appreciation your recommendation and will continue to be at your service. Best regards, Carolina Home ExteriorsReview fromMarie M
Date: 11/18/2022
5 starsMarie M
Date: 11/18/2022
****, ******, and ** did a wonderful job on our roof. Polite, kind, and organized. They even cleaned up the grounds as well. We will definitely use them again.Carolina Home Exteriors
Date: 01/25/2023
*****, thank you for writing a review about our exceptional performance and for commending our team members individually for their hard work. Furthermore, we are glad to know that we have earned your loyal patronage and look forward to consistently providing you with the same, quality craftsmanship and service in the future. Sincererly, Carolina Home ExteriorsReview fromTracey S
Date: 11/13/2022
5 starsTracey S
Date: 11/13/2022
I had an idea of what I wanted and **** ****** came to our house and showed us his products so I could really see my idea turn into reality. **** was very polite and knowledgeable and answered all of our questions. **** was our installer and did a great job. He took his time to make sure I was happy with my new pergola. We love it, he did a fantastic job! After the install was done I saw one thing that needed to be fixed, called the office and ****** came out and fixed it in just a few minutes. He too was polite and I enjoyed talking to him, one veteran to another. Overall this was a great job start to finish and I would definitely recommend Carolina Home Exteriors.Carolina Home Exteriors
Date: 11/28/2022
Dear Tracey, Thank you for writing such a thoughtful review and recognizing our staff's success in delivering you the information, courtesy, craftsmanship, and service you deserve. Knowing that your expectations were met at every step of the process, from "start to finish," is a great source of pride and encouragement for our entire team. Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off. Sincerely, Carolina Home ExteriorsReview fromTim D
Date: 11/10/2022
5 starsTim D
Date: 11/10/2022
I had a window crack. Great service form the service tech, ******. Thoroughly happy with this company and ******* attention!Carolina Home Exteriors
Date: 11/28/2022
Hello, Mr. D, We are so glad we were able to help you out. Helping our customers is what we love best! We are, furthermore, grateful to you for writing this review to express your appreciation to the online community. Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us. We really look forward to serving you for many years to come. Sincere thanks, Carolina Home Exteriors.Review fromSandra M
Date: 11/07/2022
5 starsSandra M
Date: 11/07/2022
***** crew did a fantw, ******, and **** were prompt, efficient, and respectful. Cannot wait wait for days/ evenastic job. Mattheings on my new screened in porch! Thank-you so much.Carolina Home Exteriors
Date: 11/16/2022
We sincerely thank you, Sandra, for writing a review to let us know how well our team is doing! Your choice of words- "prompt, efficient, and respectful"- are all positive indicators that we are fulfilling our mission as a company to ensure customer satisfaction by being professional, productive, and mindful of each customer's needs. Your words of encouragement and your assessment of our services and products make us deeply proud of what we are doing. We train and coach around a culture of empowerment, kindness and quality, and want everyone in our team to feel equipped to serve you as if you are family. As we head into the holiday season, we hope that you continue to enjoy your new outdoor living space with family and friends- and decorations! Warm Regards, Carolina Home Exteriors
Review fromSandra M
Date: 11/07/2022
5 starsSandra M
Date: 11/07/2022
**** and ***** put the roof on my screened porch completing the job quickly with no left off materials or debri. Cannot wait for the next rain storm from my porch!!Carolina Home Exteriors
Date: 11/10/2022
Thank you, Sandra, for expressing your satisfaction with our work! We are all delighted to know that our team was efficient, thorough and professional. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. Each staff member here is constantly striving for excellence and plays an integral role in the production process, from start to finish. We appreciate your validation that we are meeting, and exceeding, your expectations every step of the way. Enjoy your new screened porch through the seasons, and know that we deeply appreciate your patronage and kind words. With gratitude, Carolina Home Exteriors
Review fromBeth H
Date: 11/02/2022
5 starsBeth H
Date: 11/02/2022
Anyone looking to add a 4 season room to their patio, Carolina Home Exteriors is the best & most trusted company to do the job. They exceeded our expectations with the team of ************* doing the installation. Everyone involved with the company is professional & a joy to work with.Carolina Home Exteriors
Date: 11/03/2022
Dear Mrs. H, We can't begin to tell you how nice it is to hear words of encouragement appreciation and praise. We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. It is indeed our corporate goal to be the best in the market and through our hard work earn the loyalty and love of every single customer. We are hard at work to make our business the business of choice for those who appreciate superior quality and a passion for excellence. On behalf of everyone here, thank you. -Carolina Home ExteriorsReview fromLinda and Tom A
Date: 10/29/2022
5 starsLinda and Tom A
Date: 10/29/2022
The guys from ***************** did an awesome job. They removed old slab, dug and poured new foundation and addition slab. Were neat, cleaned up every day. They were a joy to work with.
The roofers, ****, ****** and **** were equally good. They had to cut in to existing roof, and fit new roof to existing line. They were quick and efficient. The new roof was tested two days later as *** hit. Not one shingle was lost.
Thank you everyone for a great job.
The *******Carolina Home Exteriors
Date: 11/02/2022
Thank you, Mr. and Mrs. ******* for giving us such high marks. We are constantly hard at work to deliver the best possible products and experiences. Everyone here takes pride on what we do and it is through feedback like yours full of affirmations and encouragement that we renew our commitment to always trying our best. It is indeed our corporate goal to be the best in the market and through our hard work earn the loyalty and love of every single customer. Your opinion also empowers other people in the community to connect with us and enjoy all the services we currently provide. Please visit us again. It will be our honor and delight to serve you. With Gratitude, Carolina Home Exteriors
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