Reviews
Customer Review Ratings
Average of 210 Customer Reviews
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Review fromEdward H
Date: 12/25/2024
5 starsEdward H
Date: 12/25/2024
Everyone I’ve interacted with has been courteous and professional. I have made two separate purchases and both were flawless. Silencer Central makes the entire process simple. Pleasure doing business.
Edward H.
Silencer Central
Date: 01/06/2025
We are thrilled to hear about your great experience! Thank you for choosing Silencer Central!Review fromJim S
Date: 12/20/2024
5 starsJim S
Date: 12/20/2024
Great experience
Fast, helpful and knowledgeable team
They are very professionalSilencer Central
Date: 12/30/2024
Thank you for the great review, Jim!Review fromCornell D
Date: 12/12/2024
2 starsCornell D
Date: 12/12/2024
I have purchased two suppressors from Silencer Central and used their barrel threading service on a new barrel. I've spent a couple thousand dollars on their products. Recently, I ordered a 5/8 x 24 thread mount for one of the suppressors. I was purchasing a new rifle and the online specs called for a 5/8 thread. As it turned out, the gun company was putting out erroneous information. The gun required the same mount I already had, an 11/16 thread. I attempted to return the unopened mount package, but Silencer Central will not return my money--only a gift certificate. They're not a catalog company with a diversity of wares; All I'd get is a t-pshirt or other unneeded junk. I'll pay return shipping, but they should refund my $110.00.Silencer Central
Date: 12/17/2024
Cornell, we apologize for the inconvenience. Please see our refund policy here:
https://www.silencercentral.com/refund-policy/ and if you have any questions or concerns, please call us at 888-781-8778. Thank you!Review fromRobert C
Date: 12/10/2024
5 starsRobert C
Date: 12/10/2024
This experience could not have been any easier. They walk you through every step to ensure everything is done correctly and you receive your suppressor(s) as quickly as possible. Their website is also very helpful, and the descriptions of each item are fantastic - you will know exactly what you are getting. Will definitely be shopping with them again in the future.Silencer Central
Date: 12/12/2024
Robert, thank you for the great review! We are thrilled to hear that you had such a great experience with us! Thank you for choosing Silencer Central!Review fromGARY C
Date: 12/09/2024
5 starsGARY C
Date: 12/09/2024
This is the second time with Silencer Central. The first time was in person in Rapid City. Easy sign up with all the essentials being done during Sturgis. That was five years ago when the BATF took months...Not Silence Central's fault. This time I did the purchase online and it was just about as easy as being there. I would do it again if I need another suppressor.Silencer Central
Date: 12/10/2024
Hi, Gary. We appreciate the positive review and are glad we were able to provide an easy process to purchase your suppressors! Thank you for choosing Silencer Central!Review fromAlan R
Date: 12/09/2024
5 starsAlan R
Date: 12/09/2024
The process has been very smooth (everything has been submitted and now just waiting on official reviews). The steps have been clear and concise and well communicated. Staff has been very professional.Silencer Central
Date: 12/10/2024
Alan, we greatly appreciate the positive review! Thank you for choosing Silencer Central!Review fromMax F
Date: 12/09/2024
5 starsMax F
Date: 12/09/2024
Phenomenal, experience. The word phenomenal covers all of my experience.
Thank you Mike B**** for all your help.Silencer Central
Date: 12/10/2024
Max, we are thrilled to hear you had such a great experience! We appreciate the positive review. Thank you for choosing Silencer Central!Review fromJason M
Date: 12/09/2024
5 starsJason M
Date: 12/09/2024
Couldn’t ask for a better company to deal with. I’ve talked to them and ordered things from them and I’ve always had quick wait times and always gotten great advice and service.Silencer Central
Date: 12/10/2024
Jason, thank you for the kind words and positive review. We are glad to hear you had a great experience with us! Thank you for choosing Silencer Central.Review frommichael c
Date: 12/09/2024
4 starsmichael c
Date: 12/09/2024
Not real computer savy but made it through it thanks to who was on the other endSilencer Central
Date: 12/10/2024
Michael, we are glad to hear we were able to help you! Thank you for choosing Silencer Central!Review fromChristopher K
Date: 12/04/2024
1 starChristopher K
Date: 12/04/2024
This company has terrible business practices and customer service and their 25% “processing/restocking fee” is terrible! Once you’ve given you’re money to them, if anything goes wrong in the process wether it’s the customers fault or not, the customer pays a 25% fee. My situation is completely rare but my applications were “returned without action” because my background check was delayed and then never processed by the fbi. After 14 months of anxiously waiting and thousands spent on suppressors and tax stamps I find out that because the fbi failed at their job my applications were returned and unless I want to resubmit these applications which would of course subject me to another possible ridiculous waiting experience, that SilencerCentral is taking over $900 of my money on the refund as their 25% processing fee. After basically pleading for them to be fair and at least cut their fee in half which I think is fair considering the situation is not my fault, I was given the complete runaround for over a month, 6 times was told somebody would call me back and never did. Then before anybody ever returned a call or email I just received a check in the mail, minus their 25% fee of course. This includes taking $200 from my tax stamps!! Those stamps were never purchased because of the returned applications!!! So technically they were holding my money on the premise of a purchase. I think this is illegal!!!! This company clearly doesn’t care about their customersSilencer Central
Date: 12/06/2024
Per Silencer Central's policy: If your application is denied due to your ineligibility to own a silencer, you will receive the full cost of purchase back, including your tax stamp, less a 25 percent processing fee. If your application is returned without action (RWA), we will resubmit your application after you resolve your record at no additional cost. Should you choose not to resubmit your application, you will receive your full cost of purchase back, including your tax stamp, less a 25 percent processing fee. Refunds for ATF denials or RWA are issued in the form of a check. Please allow up to 30 days for processing.
Mr. K*** received his refund congruent with Silencer Central's policy. Thank you.
https://www.silencercentral.com/refund-policy/
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