Business Profile

Internet Providers

MIDCO

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Providers.

Complaints

This profile includes complaints for MIDCO's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

45 total complaints in the last 3 years.
16 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:03/19/2025
Type:Order Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On January 9th, 2025 I was informed by Midco the monthly price for my internet service was going to increase from $60.00 to $64.05 in February. I do not believe the cost for my internet has ever increased since being with Midco since 2018. But I am a recent cord cutter, so I assume, since they cannot increase my cable astronomically each year, they have to shift to internet cost increases each year. I am currently in a promotion period. What is the point of a promotion period, which is supposed to keep the price from increasing? I would like the cost of my internet service reduced to the previously mentioned $60.00 per month. Thank you.
Business Response
Date: 03/24/2025
Hello, ***** I’m so sorry for any confusion regarding your bill. Our goal is to provide you with the best service possible. To do this, we continue to make improvements in our network infrastructure to provide higher speed packages and updated technology. Like many organizations, Midco has seen an increase in the cost of doing business. Due to these increases, we assess our needs and make any necessary price adjustments at the start of each year.

You currently have a discount taking $15.95 off each month through your August 2025 statement. As you already have Autopay set up with a card, by opting into paperless billing, this would remove the $1 paper statement fee and add an additional discount of $5/mo. You would continue to receive both of these discounts as long as both Autopay and paperless billing are active through the August statement. If you’d like, our Sales team would be happy to make sure you’re in the best package for your needs and budget. If you need any assistance changing to paperless billing or would like to speak with Sales, please reach out using any of the methods at midco.com/contact.
Business Response
Date: 04/01/2025
*****
It looks like our Sales team was able to get you on a promotional offer similar to your previous pricing by taking $20 off of the bill. Keep in mind that you have additional savings available to you for the duration of this promotional offer. You have Auto Pay set up with a card and by opting into paperless statements, this would remove the $1 paper statement fee and add an additional $5 off. This would be $6 off on top of the $20 in savings you’re already getting for the duration of your promotional offer as long as both autopay and paperless statements are both active.
We do our best to notify customers of any planned downtime in advance whenever possible using the preferred contact method on the account (either email or text). However, if you are experiencing ongoing service issues, please reach out to our support team through any of the methods at midco.com/contact so that we can troubleshoot and work to resolve any issues with your internet service.
Customer Answer
Date: 04/02/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

**** ********
Initial Complaint
Date:02/21/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My complaint about this company is because I tried to make them understand that what they are charging me is wrong with not understanding on their part. This service was on my daughter's house and I did a few payments on it. They change the account on my name stating that I did call for it. I'm disabled to start with, I don't have money to do something like that, I will never use my wrong name, they have the account with the wrong last name, I didn't order the service to the address and they ssid the change was on march 2024 and I changed my phone number wich is the one they have on record on november 2024, how they did that? I want my name out of yhat account, I was on my daughter house: *** ****** *** ** Huron SD 57350 since October 2021. The service was there already under her name. Her name is ****** ******** and she move out that house since December 2024 cause of foreclosure. tmThe account number is: ********* and i'm attaching the bill. Thanks
Business Response
Date: 03/12/2025
Hello *****, thank you for reaching out. Based on the information provided, in March of 2023 you called in wanting to take over the account responsibility for this account (*********) and add the Affordable Care Program (ACP). You were referred to our Sales department to complete this process. They were unable to reach you at that time.
On 3/20/2023, ****** ******** contacted us to add you as an authorized user to the account, and to complete the ACP application. Our records show that the application and approved ACP credit were in your name, ***** *****. For this program, both the name of the account holder and the ACP application must match in order for the ACP credit to be added to the account. This is when the account was changed into your name.
From April 2023 through June of 2024 there was no contact from anyone on this account, until you contacted us on 6/26/2024 to pay a bill and restore service as well as upgrade internet speeds. All of the communication from 6/24/2024 through now on this account has been from ***** ***** verified by security PIN at each contact.
If you feel that this information is incorrect, please contact your local police department to file a report of fraud.
Business Response
Date: 03/13/2025
We’re sorry that you feel the resolution isn’t acceptable. Based on the account information, when the account was transferred to ***** Colom’s name; since the ACP application was for ***** *****, the ACP credit would not have been added to the account if ***** ***** was not the account holder. At the time ***** was added to the account and took over the account responsibility, the customer would have been verified and agreed to this change.
If you maintain that this was done without your knowledge and that fraud was committed, the fraud case would be against ****** ******** who initiated the call to add the ACP credit to the account.
Customer Answer
Date: 03/19/2025

Complaint: ********

I am rejecting this response because: I still believe this was done without my knowledge.

Sincerely,

***** *****
Initial Complaint
Date:01/21/2025
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I downgraded my Midco subscription from Cable TV, Phone, and Internet to just Internet services. I was instructed that Midco would email me a return label for sending back the cable TV equipment. I never received any such label from Midco and watched for it weekly for about 6 weeks. This week we received a bill from Midco for $185.85 for unreturned equipment and an $87.00 bill for leasing the unreturned equipment. Spoke to Midco representatives for nearly an hour and was informed the return label was sent from UPS, not from Midco. I receive almost daily, various unsolicited email phishing attempts from **** ****** ****** and others trying to get me to click on various things concerning "my order" etc. I do not click on any unsolicited email. I was not instructed to look for a return label email from UPS. Midco will not credit the $87.00 continued leasing fee, but will credit the unreturned equipment charge of $185.85 when they receive the equipment. I consider this to be their responsibility as they did not adequately inform me. Also, these additional fees were automatically electronically paid by our account without our permission. They did agree to credit our account $11.00 I was informed today that they resent the shipping labels via email and it would come from UPS. I have received that email and have printed the return label and will be shipping the unreturned equipment out today. Just as I would have 6 weeks ago had they indicated the label would come via email from UPS. Very disappointed in their resolution of this matter. I even spoke to the customer service supervisor, ******
Business Response
Date: 01/24/2025
We were able to speak with **** ********* on 1/22. During this conversation he indicated that he mailed the unreturned equipment back on 1/21. It was mutually agreed upon that upon receipt and check-in of the equipment, the unreturned equipment charge will be removed and the remaining unreturned equipment lease charges will be waived. If you have any further questions, please let us know. You can reach out through any of the contact methods at *****************
Initial Complaint
Date:11/14/2024
Type:Billing Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I called and paid my bill and my phone number is linked to someone else name..and they want me to pay like how is that connected to me ?
Business Response
Date: 12/12/2024
Following the initial complaint on 11/15, our Accounts Management manager investigated the situation and contacted the customer. This situation has been rectified, and the account has been unblocked and service restored.
Customer Answer
Date: 12/12/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

****** ******
Initial Complaint
Date:10/02/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Withdrew 140 dollars 2 weeks early and won’t refund so I’m going to bounce checks now
Customer Answer
Date: 10/02/2024
The bill said 60,paid it and hour later they took 140,bill is 80 so they actually got 200 and won’t refund any
Business Response
Date: 10/02/2024
On 9/30, the *** contacted us to make a payment of $60.68. This payment was approved for refund on 10/1 per customer request. In September, *** also set up auto payment without making a one time payment before the due date. Because of this, the full amount of $141.36 was pulled when the new statement was released (9/30). This payment covers the past due statement of September (payment was due on 9/16/24), as well as the new statement for October.
As a courtesy I have added an additional credit of $10 to the account for the late fee that was added to the statement for the October bill, since no one time payment was made prior to the due date in September. The next payment will not be due until 11/16/24.
I did see on 9/30 that the customer requested we cancel the auto pay. However, I would advise against this - ***** current offer includes an auto pay offer. If an auto pay with a credit/debit card is set up, it is $5 off per month. If an auto pay with a checking account is set up, it is $10 off per month. This would help avoid payment issues in the future, as well as give a discount on the bill. Setting this up ASAP would be ideal - any time auto pay is set up, a one time payment is required for the current statement. The customer's current statement is caught up, so no charges would be pulled if *** set's auto pay back up.
Initial Complaint
Date:07/31/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Paid my balance in full Nov 22 2021. I was approved for the federal funding to pay my bill starting Dec 2021. Nov 23 a new balance was forwarded unknown to me. My balance was around $60. That has continued forward since Dec 2021 accumulating late fees while the federal funding was paying my balance every month until April of 2024. The federal funding ended so now they disconnected my service and my balance is around $350!! They would not credit a single $10 late fee they charged each month. They let them accumulate and once funding ends, they disconnect. They should have notified me. My balance was $0 Nov 22 2021 and the federal funding stated Dec 2021. Why should I be responsible for over $300??? My child does online school. I need my Internet service restored and my balance adjusted accordingly.
Business Response
Date: 08/20/2024
I am sorry to hear you are so frustrated with the situation, ********
I reviewed the account, and it appears that the payment of $147.06 did go through on 11/22/2021, however, the payment of $45.32 on 11/15/2021 was returned by your bank for Non Sufficient Funds. This resulted in an additional returned check charge and late fee as a result, and there was a late fee from the previous month's statement that was never paid. Additionally, when you started on EBB/ACP you did not downgrade your service to the free tier of service. On 12/16/2021 you chatted in and were advised of the returned check and your account balance at that time. Additionally, on 1/13/2022 we called you and you made a payment arrangement with us which was not kept. The following month, rather than disconnect your services, we downgraded your services to the tier of service covered by ACP/EBB.
Since 2/16/2022 we have attempted to call you every single month to notify you of the past due charges. Additionally, every single month you have been sent a statement with a balance which was not paid. We also notified you of the program comping to an end, and the account has been suspended since June.
In review of the account, the charges are all legitimate, and you were provided both a phone call and a statement as an opportunity to pay and/or discuss the charges on your account for over 24 consecutive months. I am very sorry if you are experiencing a financial crisis or burden, and we certainly are open to discussing options to pay the bill. Our Accounts team can be reached at ************** to review and discuss these options with you at any time.
Customer Answer
Date: 08/20/2024

Complaint: ********

I am rejecting this response because:
On 11/22, I made the payment and was told my balance was at zero dollars. I was not told that the following day, a new month would cycle and I would owe $60. The customer service has never served the customer. When I talked to them the following month, they don't even try to accommodate. My account accrued so many late fees in the beginning because I was accidentally making my monthly payments a couple dollars less. That resulted in $10 each month late fees. When I tried to resolve that, they would not credit even one late fee charged. I have no problem paying what I owe. I will gladly pay the returned payment and fee for that. I will take ownership of that because I forgot to turn off my automated payment from my bank. But to turn $45 plus a returned check fee into $400 to restore service is crazy. I have already payed bogus late fees when I paid the $147. Now they want 2 years of late fees when my bill was paid in full each month for years till now? The complete lack of service to customers is shameful. Tell me your company has corporate greed without telling me you have corporate greed!!! You did not call me every month for years! Please tell me what the amount I owed in Dec when we spoke. How much it was from 11/22 paid in full and then from Dec or when my bill was paid each month till current? Hundreds of dollars added in. Is a couple hundred dollars from unfair late fees really that important to you when it just shows the character of your business!?
Sincerely,

******* ******
Initial Complaint
Date:05/28/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I contacted Midco due to my connection of service continuously failing. They gave me no opntions other than replacing wiring. I do not own my home and my landlord does not allow anyone other than the people on the lease to be on the premises unless authorized and hired by her. (I know very inconvenient but there is nothing we can do due to being on a lease) I gave midco a few weeks because maybe the current windstorms have been affecting my wifi. That is not the case. During those few weeks i had to purchase more hotspot time and I have burned through that very quickly. I called them again to cancel services and request the last billing statement be forgiven due to not having wifi hardly at all. They claimed I used it all the time and there is nothing they can do. Why would I have bought more hotspot just to pay them as well? They were also quite rude to me telling me it is all my fault. I get that they couldn't trouble shoot due to my housing situation but they just would not help me out at all! I spoke to a sales rep, their manager and the managers supervisor. I was then hung up on by the managers supervisor.
Business Response
Date: 05/29/2024
On 5/11/2024, ****** contacted us regarding internet concerns. At the time the customer indicated that none of the offered times worked to have a technician look into the issue, and even when an exception was offered to be looked in to, they declined. We did not hear from the customer again until 5/28/2024 when they chose to disconnect services. Sending a technician does not necessarily mean that we need to rewire the house, and if that is required we can provide a landlord request form to ask the owner directly, therefore getting their permission. The customer never even allowed us to get to this point of investigation, or allow a technician in the home.
Additionally, while they may have had connection issues, we can see that service was used quite a bit. There were 1060 GB of Downstream in April and 853 GB of Downstream in May, which indicates that they were using service frequently and a lot. Additionally there were 44 GB of Upstream in that same time.
We absolutely understand issues, and are happy to correct them when they occur. If the customer would like to reconnect and allow us to solve the problems, we would be more than happy to do so. We can be reached 24/7 at ###-###-####.
Initial Complaint
Date:05/06/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
5/6/24 As of noon CST on May 6, 2024, my internet was disconnected. My own fault, I did not pay attention and realized that my auto pay was not working as I mistyped an acct number. I paid the FULL balance of the bill to reconnect service. When I contacted Midco to reconnect the service that i just paid for, they informed me that there was an outstanding bill of $500 dated 2017/2018 that needed to be paid before service was reconnected. They gave me the address that the service was installed at and it was on **** ST in Sioux Falls, in an apartment building. I have not lived in an apt building since 2015 and it was not on **** st, which per statute limitations is well beyond the 7 years anyways. When asked for more information they informed me the install was with a "******. I am not *****. my name has never been *****. Nor was my roommate a *****. They cannot provide the original bill, they gave me an account number that I cannot pull up in ANY of my emails - including an old college one. The acct number would not pull up on the site as it said it was invalid. So I paid for a service, I made my bill current, after taking ownership of my own mistake and they refused to reconnect my service until this alleged bill was paid. It was never sent to collections, I was never contacted in the last 5/6 years regarding this supposed outstanding balance so how does this $500 magically appear? What could've been a simple push of a button on Midco's end turned into a BBB complaint.
Business Response
Date: 05/21/2024
A debt of $522.91 was found on this account from **** * **** ** *** ***. The account holders name on the account is ******, with the same personal information, including phone number. This phone number also matches the one provided on this complaint. This account was disconnected due to non-payment in 2017, and the customer received 3 additional notices after final disconnect - December 2017, January 2018, February 2018.

We also have contacts from ****** on the account after disconnecting - a chat on 11/28/2017 to cancel a payment scheduled on 11/30/2017 (stating she would pay at the CXC which she never did) and a chat on the same day asking about reconnecting services at the same address. This last chat is an acknowledgment of the debt, as the customer knew she was disconnected for non-payment and was educated on her options for reconnection. Since we are not a 3rd party collection agency and the debt is owed to us, we can collect on it as long as we deem necessary.

In addition to the previous debt, we allowed a new account to be set up in February 2024. Since then, the new account has been disconnected due to numerous returned payments and non-payment of the account, including their most recent payments on their current account.

If fraud was committed and the account was set up without her knowledge, the customer will need to file a police report regarding the fraud.
Initial Complaint
Date:04/18/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Haven’t had internet service in years! Then cable failed. Good luck getting things fixed! The process begins with calling…….being put on hold for 1/2 hour! Then they argue with you! This process appears to be designed to keep the public from ever calling them! Midco has robbed my bank account for monthly payments but I have no service!!! (Theft!) stay fat away from this company!!
Business Response
Date: 04/26/2024
Attempted to contact the customer on 4/18, 4/25, and 4/26. Brad contacted us on 4/10/2024 regarding channel 72 not working. At that time we attempted to troubleshoot and advised Brad that he may need a technician - both were declined. Customer followed up on 4/16, and allowed us to schedule a technician. Additionally, a $40 credit was awarded that day for one standard definition channel not working - the high definition version had been working. On 4/17 the customer contacted us and stated that he had not had internet for 2 years and wanted a credit for 2 years of service. Prior to 4/10/2024 we had heard from the customer only three times since 2019 - Once in 2021 to correct cable issues, and twice in 2023 to ask about service and to make a payment. Since 4/16, multiple follow ups have been attempted by our field technicians assisting with Brads concerns, as well as additional follow up contact attempts regarding this ticket. Additionally, a $40 credit has already been applied to the account.
Initial Complaint
Date:04/01/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
We have a new home built 7 years ago. I work from home in the Executive Office for my employer. We have had over 50 technicians to our home because the internet doesn't work, skips out & disconnects over & over again during the day. This has gone on for over 6 years and nobody at Midco can or will fix it. They talked us into changing systems because it's so much better than our tivo recorder was and it is horrible. It's doesn't get the internet over & over so the streaming is interrupted, we lose our programs because fhey don't work and we are Seniors on a one income household payong $240 a month and donteven have a movie channel. My Daughter who lives a few blocks away pays $50 a month for internet with not one glitch, yet we pay $110 a month and it doesn't work! I have lost 3 full days of work so far this year because of no internet. That is $750 in income lost! Midco will not fix the problem yet charges us the full fees! We pay Midco $240 a month for horrible service!
Business Response
Date: 04/03/2024
On 4/2/2024 we called 3 times - 10:05 AM, 1:42 PM, and 3:30 PM Central. All 3 attempts received a "calls not being accepted at this time" message and we were unable to leave vmail. The day that this review was left, there was an outage in the area that was resolved same day and should no longer be impacting the customer. That being said, prior to reaching out, we were seeing poor WiFi coverage issues and a poor QOE. Several devices connection (RSSI score) was outside of the range that we would like to see. The customer did call on the afternoon of 4/2/2024, and talked with an agent, stating many of the same things that were placed in this review. During the duration of the call we offered to schedule a technician, but the customer was unwilling to allow a technician visit, or a field manager, to come back to their residence. The modem has been showing online internally for 102 days, and the customer declined allowing us to reboot the modem stating she was working, and that she power cycles it daily. During the call the customer also stated that she was told that the issue was with old wires and equipment, and that it has been worse since the last time a technician was there. Unfortunately, at this time unless the customer allows a technician or a field manager into the house, there is nothing further we can do remotely to resolve this issue. While a technician can certainly check outside lines, the issues we are seeing with WiFi coverage, RSSI, and QOE can only be resolved by someone in the home.
Business Response
Date: 04/25/2024
I totally understand that having technicians out is not the most ideal situation. At times troubleshooting complex issues can require multiple visits as we work toward a resolution. If there are times and days that work best to contact, we can call during those specific times and work toward a resolution. As the issue is persisting within the home and no record of known, area wide issues, we will need to visit the home again. We can do our best to have this occur at a time convenient for you for both the call and the follow up technicians. We are absolutely wanting to get this fixed for you, and do not want you to have continued issue. Please provide some times for us to have someone reach out, attempt troubleshooting, and work to get a technician if necessary. Thank you.
Customer Answer
Date: 04/29/2024
Our internet and tv are not working. Why is Midco allowed to to get away with not fixing this? They have done nothing over 6 years time and complaint after complaint? They have caused me yo lose 3 entire full days of work at $28 an hour with no compensation!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.

Cookies on BBB.org

Complaints

Customer Complaints Summary

If you've experienced an issue

Filter and sort by

Sort by

Complaint status

Complaint type

Complaint statuses

Business Response

Business Response

Customer Answer

Complaint statuses

Business Response

Business Response

Customer Answer

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Complaint statuses

Customer Answer

Business Response

Complaint statuses

Business Response

Customer Answer

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Business Response

Customer Answer

MIDCO is NOT a BBB Accredited Business.