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Business Profile

Car Wash

ModWash

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Wash.

Reviews

This profile includes reviews for ModWash's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

ModWash has 114 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • ModWash

      6303 Ringgold Rd Chattanooga, TN 37412-3833

    • ModWash

      5084 New Country Dr Hixson, TN 37343-4877

    • ModWash

      5972 E Brainerd Rd Chattanooga, TN 37412

    • ModWash

      1240 E Main St Chattanooga, TN 37408

    • ModWash

      3540 N. Ridge Road East Ashtabula, OH 44004

    Customer Review Ratings

    4.07/5 stars

    Average of 157 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromStephen L

      Date: 12/19/2024

      1 star

      Stephen L

      Date: 12/19/2024

      This company stated they cant process a refund after I haven’t used the facility for the last 7-10 days due to the car wash being rough on my driver side mirror.
      All I wanted was a refund for the month of December and they stated they could not honor that.
      I know good and well any business can issue a refund, before, during, or after the fact of something being done as I run a business myself.
      They need to honor refunds when requested. I won’t be using mod wash again unless this refund is issued and this business matter is handled.

      ModWash

      Date: 02/21/2025

      We’re sorry to hear about your experience and understand your frustration regarding the refund request. At ModWash, we strive to provide the best service possible, and we regret that your visit did not meet expectations. While our refund policy has certain guidelines in place, we always aim to be as fair and transparent as possible. We’d be happy to discuss this matter further and see what options may be available. Please reach out to our Guest Advocacy team at 423-485-0005, and we’ll do our best to assist you. We appreciate your feedback and the opportunity to address your concerns.
    • Review fromCassandra L

      Date: 11/03/2024

      5 stars

      Cassandra L

      Date: 11/03/2024

      Wash mod is my favorite place to wash my truck the staff is very friendly and helpful especially Tommy p*** on Brainerd Road

      ModWash

      Date: 11/06/2024

      Thank you so very much Cassandra! We are delighted to hear such kind words! We truly strive for that wow experience, so glad to hear we nailed it with you! Thank you for being a part of our ModNation! Have a shining day! 
    • Review fromGenna V

      Date: 10/31/2024

      1 star

      Genna V

      Date: 10/31/2024

      I have cancelled my membership on previous vehicles but am repeatedly charged even after cancellation. I have tried emailing and calling the company to get a credit on the repeated charges they keep charging my card even though the membership was cancelled. I cannot get anyone to respond or rectify the situation. When I went into the office at the Plant City ModWash, the employees advised this was a common issue not being able to cancel memberships or get credits for overcharges. I enjoyed the carwash, but cannot keep my membership on our vehicles due to the customer service.

      ModWash

      Date: 11/01/2024

      Thank you for contacting ModWash! We apologize for any inconvenience. We are always available to assist, give us a call today (423)485-0005! Have a ModTastic Day! 
    • Review fromLuis C

      Date: 10/25/2024

      5 stars

      Luis C

      Date: 10/25/2024

      Best car wash in Davenport fl with good customer service

      ModWash

      Date: 10/29/2024

      Thank you so much, Luis for such a wonderful review! We are delighted to have you as part of our growing ModNation! Have a ModTastic day!


       


       

    • Review fromBrian P

      Date: 10/13/2024

      5 stars

      Brian P

      Date: 10/13/2024

      I am a former monthly was subscription member, and left over some less than satisfactory experiences. I have sent unfavorable reviews last couple times and canceled subscription. Tonight we stopped by because we desperately needed car was and Mod was only one open. Tonight’s experience was exceptional in our book. The two individuals working were very pleasant when interacting with them. I saw them replacing towel removing dirty ones even thought it was late in day( almost closing time) when they walked past doing their jobs they would ask was everything ok and ask if we needed anything. We were made to feel like valued customers, unlike last few visits…. Were we felt like an inconvenience to staff.

      ModWash

      Date: 05/30/2025

      Thank you for taking the time to share your experience with us. We’re truly sorry to hear that your past visits left you disappointed, but we sincerely appreciate you giving us another opportunity. It means a lot to hear that your visit on was a standout and that our team made you feel like a valued guest — especially so late in the day. Your comments about the attentiveness and professionalism of our team will be shared with them directly. This kind of service is exactly what we aim for every day, and it's great to know it made a difference for you. We hope to continue delivering this level of care moving forward and would love to welcome you back again soon.
    • Review fromBrian S

      Date: 10/11/2024

      5 stars

      Brian S

      Date: 10/11/2024

      Excellent service by Tommy and the team in Brainerd. Handling all needs professionally.

      ModWash

      Date: 10/23/2024

      We are delighted to hear about your ModExperience! Thank you for being a valued customer! 
    • Review fromEthan S

      Date: 10/04/2024

      5 stars

      Ethan S

      Date: 10/04/2024

      Best place to get your vehicle washed and cleaned plus super friendly for everyone

      ModWash

      Date: 10/08/2024

      Thank you for taking the time to review ModWash! We are delighted to have you as a valued ModMember! Thank you for your business and we hope to see you at the wash!
    • Review fromCrystal L

      Date: 09/20/2024

      5 stars

      Crystal L

      Date: 09/20/2024

      Exceptional service every time. Fast friendly and always customer oriented.

      ModWash

      Date: 05/30/2025

      Thank you so much for your kind words! We’re thrilled to hear that you consistently experience fast, friendly, and customer-focused service. Your support means a lot to us, and we look forward to continuing to provide exceptional experiences every time you visit!
    • Review fromjayla R

      Date: 09/13/2024

      5 stars

      jayla R

      Date: 09/13/2024

      Love this place! Always great service. Jocelyn was so sweet & kind.

      ModWash

      Date: 10/08/2024

      Thank you, Jayla! We really appreciate you taking the time to review ModWash! We are delighted to hear that you enjoyed your ModExperience. Thank you for your business! We look forward to seeing you again.


       

    • Review fromMelva maria P

      Date: 09/07/2024

      5 stars

      Melva maria P

      Date: 09/07/2024

      Muy buena su atención buen trabajo y excelente calidad buenos productos y bastante agua

      ModWash

      Date: 09/09/2024

      ¡Muchas gracias por tomarse el tiempo de revisar nuestro lavado de autos! Te valoramos mucho como invitado y miembro de nuestra ModNation. ¡Que tengas un día Modtástico!

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