Reviews

This profile includes reviews for TruGreen's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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TruGreen has 271 locations, listed below.

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  TruGreen

  1790 Kirby Pkwy Germantown, TN 38138-7420

  
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  TruGreen

  6861 SW 196th Ave STE 112 Fort Lauderdale, FL 33332-1629

  
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  TruGreen Lawn Care

  5701 Westminster Drive Cedar Falls, IA 50613-6962

  
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  TruGreen

  50526 Corporate Drive Macomb, MI 48044

  
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  TruGreen

  8621 San Mateo Blvd NE Albuquerque, NM 87113

  

Review Details

• Review fromEllin R

  Date: 07/02/2025

  1 star
  Beware of this company. They hire individuals who know nothing about grass. They did my monthly service two days ago and did not address several problem areas. You cannot call them directly to complain. You have to call headquarters which I did. They said they would send someone back for free. Today I watched from my living room as the rep drove to my house, never got out of his truck and then sent a text that my service was complete. This type of lying and cheating is not the type of company I want to deal with. Incidentally, my lawn looks average, nothing more for the almost $2000 a year spent. I’ll be cancelling.

• Review fromGeorgiana B

  Date: 07/01/2025

  3 stars
  I use TruGreen for my lawn service and that's fine. What I find so irritating is their constant attempts to sell you additional service. I received a diseased leaf sample in my mailbox, with a follow-up phone call that I my tree was infected with a disease - this diseased leaf was NOT from any tree on my property. This was a bogus attempt to sell me tree and shrub service. This is not the first time they have attempted to sell an unnecessary service. The public should be very cautious in what they sign up for, and have the technician come our and actually show them the problem - not just call and say - you have a problem and we can sell you this service.

• Review fromPenny S

  Date: 06/30/2025

  1 star
  With them five years. Expected a golf course lawn. Its all dead. Fraudulent scammers liars will not take responsibility.

• Review fromStephany S

  Date: 06/27/2025

  1 star
  Not impressed at all. We were had sand burrs in our yard when we bought our house in October 2024. We called numerous companies and decided on trugreen due to the fact they have a proprietary weed killer that would eradicate not just sand burrs but all weeds and volunteer tree sprouts. We paid for a year services upfront. Got the enriching you could get. But ended up with dead grass, very healthy weeds, a knocked over blueberry **** still recovering, a dead rose ****, two dead hyacinths, a technician that said hes new at this, knocked over decorations and still have crabgrass, ******* grass and sand burrs. We planted our own seed they recommended and after coming out they have killed almost half the front yard to kill the weeds 8 months later. Disgusted with the foreign customer support that cannot understand us and the fact that we now have baby trees we will have to remove. Trust us when we sayif you have sand burrs, buy a flame thrower/torch from *******, reseed and water it.. Do your own weed and feed, trugreen is a joke. Still no manager has called us. Its a scam. Oh and did i mention all the plastic white and green aeration plastic beads in our yard? *****. That was a lot of money down the drain.

• Review fromLuis S

  Date: 06/27/2025

  1 star
  Horrible! Used them in 2024 and got zero results. I requested the service to be canceled. They then came back out in March 2025 as a "complimentary service" then again in April. My Wife mentioned to me that if they we're doing that for free. I called and found out my account was still active. I called to cancel again and why they didn't cancel prior. They said that the account was auto renewed which was never mentioned to me. I asked to speak to the manager and never got response on it. They sent my bill to collection so I settled with them and paid the bill so that they could stop calling me.

• Review fromLance O

  Date: 06/25/2025

  1 star
  Trugreen is suppose to be a great way to get your lawn looking amazing, with promised professional services that work with you. Let me say all this is untrue. I paid Trugreen for application services to gem up the lawn and remove weeds along with aeration. Lawn had more weeds than ever, grass was never a lush green, areas of nongrowth became apparent and aeration was never completed. Scheduled to have services completed after 3 pm because of dogs, but that was never followed, service rep would show at 8 am and we were lucky if they came back. Area reps would come out and promise to make the lawn better. Never happened, customer service is a joke. You cancel and they still come out and charge you. So I highly recommend not using their service, be careful if they offer you a deal, they won't follow through. If I could leave negative stars I would. Still fighting with them to preform services that were paid for over a year ago.

• Review fromBrad B

  Date: 06/25/2025

  1 star
  This company charged my credit card even after it was disabled online with the help of their customer service. Fraud.

• Review fromElizabeth A

  Date: 06/23/2025

  1 star
  Although I do not like to write bad reviews, I feel compelled to do so in the case of TruGreen. I installed new turf in Dec and hired TruGreen one month later to handle the spraying. After the first spray service in Feb, the lawn had large patches of brown grass. The tech did not know why and neither did the superviser who came out. Their best answer was that the spreader must have broken? After several more treatments, the brown patches were worse and the rest of the grass turned yellow. It was clear they did not know what they were doing, so I let them go. I spent thousands of dollars installing new turf and in a few months TruGreen destroyed it all. My neighbors think TruGreen should resod my lawn and if I believed that to be possible, I might pursue it. However, TruGreen is owned by a private equity company and the local office in ******* is run by a management team, not local franchise owners. I imagine I would have to hire an attorney to seek restitution, and perhaps I should. In the meantime, I hope this review serves to prevent others from losing their beautiful lawns.

• Review fromPablo A

  Date: 06/23/2025

  1 star
  This is the worst company to deal with. We paid for 1 year service for a specified number of services. They then proceed to do services beyond what we agreed to and then proceed to charge for it on top of the agreed year service since they required to have our credit card on file. Stay away!!

• Review fromKurt H

  Date: 06/23/2025

  1 star
  Do not hire this company, They have no customer service. You can call their number, but you just get a call center. They sprayed and fertilized my yard without an order or consent. I can not get any response from this outfit. I have read some other reviews and will chime in. There are several local owner operated yard services in ***. I use The Greener Side and highly recommend this family owned business. Please avoid TRUGREEN