Reviews
This profile includes reviews for Dollar General's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 244 Customer Reviews
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Review fromIvette S
Date: 03/30/2025
1 starIvette S
Date: 03/30/2025
In Jamaica queens on supthin blvd..I am being discrimated against my person..It is an attack on who I am.. I am 60 disabled...On numerous occasions I have asked to use the rest room and flatly told no..The manager Mr.G******* is rude.. Today upon my discharge from er..I sent in to the store this morning. I politely asked the young man there to please allow me to use the rest room..I was told that no and that everytime I go in I need to use the restroom..I told him I was in incontinent..I told him the rest room is for the customers to which he said a flat no and embarrassed me in front of a customer. With those comments..Go next door to the laundromat and use it there..Now it's personal and discriminatory.The district manager Abdul S***. Has done nothing to improve....
Dollar General
Date: 04/01/2025
At Dollar General, we place a premium on customer service. In
order to ensure the situation described will be immediately investigated and
addressed, we have emailed our customer for additional information so a member
of our field management can reach out to her to address her complaint.
Bringing this issue to our attention has provided us with an
opportunity to adhere to our mission - serving others - and we sincerely
appreciate that.
We apologize for how this experience made our customer feel and we
welcome any opportunity we have to serve her in the future.Review fromEbbony M
Date: 03/29/2025
1 starEbbony M
Date: 03/29/2025
I went today for the sale price that is in your ad says 3/23/25-3/29/25 and i was told that the sale runs from the day before and day after the end.. how a working mother of 3 who work hard to come and get sale items and the prices are not the same as the sale in the flyer ..Dollar General
Date: 04/01/2025
At Dollar General, we place a premium on customer service. In
order to ensure the situation described will be immediately investigated and
addressed, we have emailed our customer for additional information so a member
of our field management can reach out to her to address her complaint.
Bringing this issue to our attention has provided us with an
opportunity to adhere to our mission - serving others - and we sincerely
appreciate that.
We apologize for how this experience made our customer feel and we
welcome any opportunity we have to serve her in the future.Review fromSarah M
Date: 03/26/2025
1 starSarah M
Date: 03/26/2025
I would leave zero Stars if I could leave zero Stars I'm only putting one star because I can't leave less than one. These stores consistently rip me off. I went to purchase three items and of my three items I was overcharged for one of them. Dollar general is an evil evil evil corporation and a scam. They ought to be shut down. All of them. A specific shout out to Millie at The tunnel Hill Georgia Dollar general who is doing an absolutely terrible job of running the store that she's strong-armed into managing. Can't wait until she gets fired and that store gets put under better management. She's awful.Dollar General
Date: 03/28/2025
At Dollar General, we place a premium on customer service. In
order to ensure the situation described will be immediately investigated and
addressed, we have emailed our customer for additional information so a member
of our field management can reach out to her to address her complaint.
Bringing this issue to our attention has provided us with an
opportunity to adhere to our mission - serving others - and we sincerely
appreciate that.
We apologize for how this experience made our customer feel and we
welcome any opportunity we have to serve her in the future.Review fromSara K.
Date: 03/24/2025
1 starSara K.
Date: 03/24/2025
While my family and I went into the dollar store in rosine Ky, this afternoon as soon as you walked through the door, we smelled a strong odor for marijuana. I told my husband did you smell that and then the manger crystal looked at us and sprayed some air freshener. Only how I know her name is I looked at your name tag. What they do is there business but I feel like my kids should be able to walk in the store with my husband and I and not have to smell that. It’s just bad customer serviceDollar General
Date: 03/26/2025
At Dollar General, we place a premium on customer service. In
order to ensure the situation described will be immediately investigated and
addressed, we have emailed our customer for additional information so a member
of our field management can reach out to her to address her complaint.
Bringing this issue to our attention has provided us with an
opportunity to adhere to our mission - serving others - and we sincerely
appreciate that.
We apologize for how this experience made our customer feel and we
welcome any opportunity we have to serve her in the future.Review fromVickie T
Date: 03/08/2025
1 starVickie T
Date: 03/08/2025
I was just at dollàr general had a $10 off $30 for ******* ****** products. Had $ 30 worth would only take the $5 ogg coupon of . I'm done that's just wrong. ByeDollar General
Date: 03/11/2025
Thank you for bringing this
review to our attention. We have emailed our customer directly for additional
information that will allow us to better assist.
Bringing
this issue to our attention has provided us with an opportunity to adhere to
our mission – serving others – and we sincerely appreciate that.
We
apologize for our customer’s inconvenience, and we look forward to addressing
her concern.Review fromDerrick V
Date: 03/04/2025
1 starDerrick V
Date: 03/04/2025
The store in Montrose Minnesota is honestly one of the worst stores I've ever been in. The manager robert will honestly keep people waiting at the cash register for 5 minutes and the 2 people that work nights are slow and will do the same thing. And don't care Brandon is so slow. Will be stocking shelves in the back of the store and you have to walk back to get him and the girl that usually works with him. Has always got an attitude and is super slow. The story is always full of crap in the aisles.
Just a horrible storeDollar General
Date: 03/08/2025
At Dollar General, we place a premium on customer service. In order to ensure the situation described will be immediately investigated and addressed, we have emailed our customer for additional information so a member of our field management can reach out to him to address his complaint.
Bringing this issue to our attention has provided us with an opportunity to adhere to our mission - serving others - and we sincerely appreciate that.
We apologize for how this experience made our customer feel and we welcome any opportunity we have to serve him in the future.Review fromKelly J
Date: 02/18/2025
1 starKelly J
Date: 02/18/2025
Why would a decent town allow this store to represent us as a community?
A smaller town, 5 miles away from Glenpool has a very nice store with sufficient parking. Then 10 miles away is the Mounds store which is very nice.
I have been a resident of Glenpool for almost 20 years and the store has always been a disaster.
Let me be clear… the employees go over and beyond at times. The latest management crew has a large fan base. They deserve better too! They probably feel as if they’ve made collection calls all day by the time they leave. Your company is lucky that any of them opt to return.
Hey we could go to coffee. I’ve got much more to chat about.??. I’m sure I could bring a friend or two. ??Dollar General
Date: 02/23/2025
At
Dollar General, we place a premium on customer service. In order to ensure the
situation described will be immediately investigated and addressed, we have
emailed our customer for additional information so a member of our field
management can reach out to them to address their complaint.Bringing
this issue to our attention has provided us with an opportunity to adhere to
our mission - serving others - and we sincerely appreciate that.We
apologize for how this experience made our customer feel and we welcome any
opportunity we have to serve them in the future.Review fromKimberly W
Date: 02/16/2025
1 starKimberly W
Date: 02/16/2025
The Dollar General at Woodley and East South Blvd needs a drop innvisit from a Regional director. The shelves are always empty and it literally looks like the store is closing! I visited this morning and directly asked what is going on with the stocking? The cashier did not even acknowledge me when I walked up (she was eating lunch) and the manager on duty was very short with me and appeared annoyed that I asked such a question. This most definitely is not the first time that this situation has occured. I can't be the only one just the only one saying something!
Mind you, it amazes me when I go the east side of town and visit those locations and the store is clean, employees are friendly, and the store is well stocked. I refuse to accept that it can't be the same in this store!Dollar General
Date: 02/18/2025
At Dollar General, we place a premium on customer service. In order to ensure the situation described will be immediately investigated and addressed, we have emailed our customer for additional information so a member of our field management can reach out to her to address her complaint.
Bringing this issue to our attention has provided us with an opportunity to adhere to our mission - serving others - and we sincerely appreciate that.
We apologize for how this experience made our customer feel and we welcome any opportunity we have to serve her in the future.Review fromLounie L.
Date: 02/09/2025
1 starLounie L.
Date: 02/09/2025
Don't honor prices that are in store and refuse to return/refund even though I have the receipt. This is a recurring issue. Poor managment with no upper management to correct mistakes.Dollar General
Date: 02/15/2025
At Dollar General, we place a premium on customer service. In order to ensure the situation described will be immediately investigated and addressed, we have emailed our customer for additional information so a member of our field management can reach out to them to address their complaint.
Bringing this issue to our attention has provided us with an opportunity to adhere to our mission - serving others - and we sincerely appreciate that.
We apologize for how this experience made our customer feel and we welcome any opportunity we have to serve them in the future.Review fromSheri G
Date: 02/07/2025
1 starSheri G
Date: 02/07/2025
Miami store NW 62nd st 31st ave. Very rude assistant manager with no customer service skillsDollar General
Date: 02/08/2025
At Dollar General, we place a premium on customer service. In order to ensure the situation described will be immediately investigated and addressed, we have emailed our customer for additional information so a member of our field management can reach out to her to address her complaint.
Bringing this issue to our attention has provided us with an opportunity to adhere to our mission - serving others - and we sincerely appreciate that.
We apologize for how this experience made our customer feel and we welcome any opportunity we have to serve her in the future.
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