Reviews
This profile includes reviews for Nationwide Studios, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 589 Customer Reviews
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Review fromBrandon P
Date: 12/19/2023
5 starsBrandon P
Date: 12/19/2023
Katie was so amazing! We got the shoot done really fast and she was enthusiastic and funny as well.
Nationwide Studios, Inc.
Date: 12/21/2023
Dear Valued Customer, Thank you so much for taking the time to share your positive review of our photographer Katie, and Legacy Studios. We greatly appreciate your kind words and are thrilled to hear that you had a wonderful experience. We hope the memories captured by our photographer and the products we provide will bring you joy for years to come. Your satisfaction is our priority, and we look forward to serving you again in the future.Review fromKimberly F
Date: 12/17/2023
5 starsKimberly F
Date: 12/17/2023
Maddie, Kate and Shawn were absolutely fantastic! They were so patient, fun and attentive. My son hates to smile but Shawn and Maddie were able to make my son smile and pictures came out great!! while Kate gave her expertise in lighting. Great and welcoming vibe!Nationwide Studios, Inc.
Date: 12/18/2023
Dear Valued Customer, Thank you so much for taking the time to share your positive review of our photographers (Maddie, Katie, and Shawn) and Legacy Studios. We greatly appreciate your kind words and are thrilled to hear that you had a wonderful experience with your son. We hope the memories captured by our photographer and the products we provide will bring you joy for decades to come. Your satisfaction is our top priority, and we look forward to serving you again in the future.Review fromAmari F
Date: 12/17/2023
5 starsAmari F
Date: 12/17/2023
Maddie, Kate, Shawn, It was a great experience made me had a great time!Nationwide Studios, Inc.
Date: 12/18/2023
Dear Valued Customer, Thank you so much for taking the time to share your positive review of our photographers (Maddie, Katie, and Shawn) and Legacy Studios. We greatly appreciate your kind words and are thrilled to hear that you had a wonderful experience. We hope the memories captured by our photographer and the products we provide will bring you joy for years to come. Your satisfaction is our priority, and we look forward to serving you again in the future.Review fromHilary J
Date: 12/16/2023
5 starsHilary J
Date: 12/16/2023
Loved my experience here , amazing positive energy staff was very helpful.Nationwide Studios, Inc.
Date: 12/18/2023
Dear Valued Customer, Thank you so much for taking the time to share your positive review of our photographer and Legacy Studios. We greatly appreciate your kind words and are thrilled to hear that you had a wonderful experience. We hope the memories captured by our photographer and the products we provide will bring you joy for years to come. Your satisfaction is our priority, and we look forward to serving you again in the future.Review fromJazmin C
Date: 12/16/2023
5 starsJazmin C
Date: 12/16/2023
Katie was awesome, very professional and very pleased with all the her work.Nationwide Studios, Inc.
Date: 12/18/2023
Dear Valued Customer, Thank you so much for taking the time to share your positive review of our photographer Katie and Legacy Studios. We greatly appreciate your kind words and are thrilled to hear that you had a wonderful experience. We hope the memories captured by our photographer and the products we provide will bring you joy for years to come. Your satisfaction is our priority, and we look forward to serving you again in the future.Review fromJennifer J
Date: 11/28/2023
1 starJennifer J
Date: 11/28/2023
The packets are very overpriced for the quality. They email and email to convince parents to pre-order so they have the money when we got a horrible picture. We had no choice of proofs because pre-paying we got one vs 2 when we haven't. Our child told us they told him to not smile in the 1st and to smile in the second. However, there wasn't a 2nd.
Do NOT pre-pay for the small discount.Nationwide Studios, Inc.
Date: 11/30/2023
Dear Valued Customer, I'm sorry for the frustration. We do offer a variety of packages, products, and pricing. If your photo is not of the highest quality, we will certainly reprint that for you. The advantage of pre-ordering is discounted pricing to the parent. With pre-ordering, if you are not satisfied with that photo, you can return that package on retake day and get another package with the retake photo at no extra cost. If you are not satisfied with the second photo, you can return the package for a refund. We take one photo of the student holding a QR code that identifies the student (they don't need to smile for that photo), and then the second photo - we encourage the student to smile! I hope this helps explain the process a bit more. We do appreciate your patronage!Review fromDominic S
Date: 11/21/2023
5 starsDominic S
Date: 11/21/2023
Customer service is top shelf! The initial telephone operator was knowledgeable and friendly. Email help was prompt and friendly. Portraits and changes we made came out perfect. Thanks for great customer service.Nationwide Studios, Inc.
Date: 11/26/2023
Dear Valued Customer, Thank you so much for taking the time to share your positive review of Legacy Studios and especially Customer Care. We greatly appreciate your kind words and are thrilled to hear that you had a wonderful experience. We hope the memories captured by our photographer and the products we provide will bring you joy for years to come. Your satisfaction is our priority, and we look forward to serving you again in the future.Review fromSusan C.
Date: 11/17/2023
1 starSusan C.
Date: 11/17/2023
Bought school photos of my 11th grader got 1-8x10, 2-5x7, 4-3x5, 8 wallets $51. My 12th grader? The cheapest possible thing is $219. I have no words to express my outrage. I saw the response below to another parent saying there are things for $20 - lies! Not if you want a regular photograph. Shame on your company, I am so sad that I can't afford a picture of my senior.Nationwide Studios, Inc.
Date: 11/20/2023
Dear Valued Customer, Thank you for notifying us of your concerns. We strive to provide you with the best possible service and prices, and when you feel that it fails to meet your expectations, it’s important for us to know.??? Our prices are very competitive (and?actually quite?less than most other school photography companies for portraits).?I have just sent you an email with products in your son's gallery as low as $20 - I will show you the products. Also, the email will explain some other options for you as well. Thank you!Susan C.
Date: 11/20/2023
Thank you for justifying your price gouging policies. I am glad that your company is at peace with your unethical business practices.Review fromNoelle H
Date: 11/09/2023
5 starsNoelle H
Date: 11/09/2023
Had a great experience today with on the phone with Cesar! All my questions and concerns were well taken care of. And at some point the call accidentally dropped and he called me right back. Excellent customer service! ThanksNationwide Studios, Inc.
Date: 11/10/2023
Dear Valued Customer, Thank you so much for taking the time to give us feedback about our Customer Care Representative, Cesar! We are grateful for our customers and we hope you will enjoy your products for years to come! Thank You!Review fromMaria V
Date: 10/20/2023
1 starMaria V
Date: 10/20/2023
Photographer was extremely rude! Left the session unhappy and with no pictures. Will be taking my business elsewhereNationwide Studios, Inc.
Date: 10/30/2023
Dear Valued Customer, I'm sorry you had a negative experience with us. If you attended your sitting, then we would have taken your photos. You will be able to view/purchase your photos online in approximately two weeks. I see your first appointment was canceled by you, but you scheduled another one. So you will receive your link at the email address that you provided. But, if this does not help you, please email us again at [email protected] and we will be glad to assist you. Thank you!
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