Reviews
This profile includes reviews for Nationwide Studios, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 589 Customer Reviews
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Review fromAlissa J
Date: 02/23/2023
5 starsAlissa J
Date: 02/23/2023
Really great customer service when I ran into a problem. Beautiful pictures and options when I don’t have the ‘easiest’ kids for picture taking…
Nationwide Studios, Inc.
Date: 02/27/2023
Dear Valued Customer, Thank you very much for taking the time to share your experience with us! We appreciate your feedback on your entire Legacy Studios experience. Please enjoy your products for years to come!Review fromAllie W.
Date: 02/19/2023
5 starsAllie W.
Date: 02/19/2023
Hi everyone. Katherine at Legacy Studios was wonderful. I needed help in deciding which picture would be the best choice for my son’s yearbook picture. Katherine was able to retouch a requested area and the final product was PERFECT. Katherine was quick and very responsive! Based on her timely responses, I did not miss out on the flash sale that Legacy was offering. Thank you so much.Nationwide Studios, Inc.
Date: 03/07/2023
Dear Valued Customer, Thank you very much for taking the time to let us know of your great experience with us, especially with Katherine! We truly appreciate your patronage. We hope you enjoy your photos for years to come!Review fromAlaine L
Date: 02/14/2023
5 starsAlaine L
Date: 02/14/2023
Nicole was super helpful and very patient. She did a great job retouching proofs so we could see and select the best photo. She also explained package options and how to customize them.
Nicole is awesome!Nationwide Studios, Inc.
Date: 02/18/2023
Dear Valued Customer, Thank you for letting us know what a great experience you had with us, especially with your Customer Care Representative Nicole! We appreciate you taking the time to share your thoughts. We are also pleased you will have a product that you will cherish for years to come. Thank you for your patronage!Review fromLeigh S
Date: 02/08/2023
5 starsLeigh S
Date: 02/08/2023
Emma was amazing and did everything she could to help me. She did an amazing job and helped this upset mom get everything fixed.Nationwide Studios, Inc.
Date: 02/10/2023
Dear Valued Customer, Thank you very much for the kind words about Emma our Customer Care Representative. I'm glad she was able to get a product to you that you will be pleased with for years to come! Thank you for your patronage.Review fromGina C.
Date: 02/02/2023
5 starsGina C.
Date: 02/02/2023
I ordered the digital download of the graduation pictures and noticed some markings on the images. It’s difficult to tell when looking at the images on line since the company puts the words “proof” on the photo. I emailed customer service and received a response in less than a day from a Victoria. She quickly responded and they made adjustments to my photos and resent them to me. It took maybe two days but their response was quick. Victoria was extremely helpful and again their quick reply to fix the issue was appreciated. Thank you!!
**** *Nationwide Studios, Inc.
Date: 02/06/2023
Dear Valued Customer, Thank you very much for taking the time to let us know how quick customer care responded to your request. We are so glad you have a product you can admire for years to come! Thank you again!Review fromJackie L
Date: 01/25/2023
5 starsJackie L
Date: 01/25/2023
I love the quality of the images from Legacy Studios. The paper is so much nicer than the ones I print at our local pharmacy for scrapbooking. My photos arrive within a few weeks of ordering. Thanks Legacy!Nationwide Studios, Inc.
Date: 01/27/2023
Dear Valued Customer, Thank you for letting us know how pleased you are with the quality of your photos! We appreciate you taking the time to post a review!Review fromCheri B
Date: 01/24/2023
5 starsCheri B
Date: 01/24/2023
I had trouble locating my order and Amanda was so helpful. She was professional, empathetic, and quickly resolved the issue. Excellent customer service. Thank you Amanda!Nationwide Studios, Inc.
Date: 01/27/2023
Dear Valued Customer, Thank you very much for taking the time to let us know of your positive experience, especially with Amanda in Customer Care! We appreciate your comments and we are glad to hear you will receive your product which you can cherish for years to come!Review fromMarie P
Date: 01/19/2023
5 starsMarie P
Date: 01/19/2023
Amanda was WONDERFUL! She listened carefully to my situation and was very understanding and very knowledgeable. She took the time to let me know she'd be there to help me complete my daughter's order and provide us with the discount we missed out on because of a problem with our initial sitting. Thanks to Amanda I was able to place my order. She's a very customer-focused associate! Thank you, Amanda!Nationwide Studios, Inc.
Date: 01/27/2023
Dear Valued Customer, Thank you very much for taking the time to let us know of your positive experience, especially with Amanda in Customer Care! We appreciate your comments and we are glad to hear you will receive your product which you can cherish for years to come!Review fromSabrina A
Date: 01/18/2023
5 starsWhat a great experience my daughter had at her senior photo shoot. Katie & Danny at the Cheshire CT location, were both very professional and creative with the photo shoot. They made my daughter feel like a model! They were very nice and personable. The photos were great and I can’t wait for the end results! It is going to be impossible to choose. I would highly recommend them to anyone and definitely use them again! Thanks again for making it such a fun experience!Review fromNicole C
Date: 01/04/2023
5 starsNicole C
Date: 01/04/2023
Emma was kind, knowledgeable, professional while helping me place my order for my sons school pictures.
Emma, really went over & beyond to help me.
Thank you Legacy Studios for having Emma as part of your team.
****** **Nationwide Studios, Inc.
Date: 01/09/2023
Dear Valued Customer, Thank you very much for your nice words regarding the Customer Care Representative, Emma. We appreciate that you took the time to share your experience with BBB. Thank you again and Happy New Year!
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