Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Credit Card Merchant Services

Elavon

Headquarters

Reviews

This profile includes reviews for Elavon's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Elavon has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Elavon

      7300 Chapman Hwy Knoxville, TN 37920-6612

      BBB accredited business seal
    • Elavon Corp

      5601 Bentgrass Dr Sarasota, FL 34235-7603

    • Elavon

      200 - 4576 Yonge St North York, ON M2N 6N4

    • Elavon

      2201 Speers Rd Oakville, ON L6L 2X7

    • Elavon

      Atlanta, GA 30328-5346

    Customer Review Ratings

    1/5 stars

    Average of 33 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromMiroljub S

      Date: 12/02/2022

      1 star
      A nightmare experience!!! They were holding my transactions without depositing on my bank account for 2 weeks without notifying me. I found out accidentally when I opened a bank account and saw $6000 missing. I spent hours with incompetent people who absolutely don't care to resolve the problem and they don't even feel it's bad to stop transactions without letting you know. Stay away from Elavon. I will rather pay more to work with competent people and have my peace of mind.
    • Review fromLance Y

      Date: 10/14/2022

      1 star
      They will scam you for PSI non compliance fees! Over $500 per year while you just keep doing business using their merchant service platform. Don't use this company
    • Review fromVeronica J

      Date: 08/20/2022

      1 star
      We saw an unexpected charge on our personal credit card and called the associated number for Elavon. Upon calling to inquire, the first mailbox was full and our call was forwarded. The second box was unavailable, and the third message was an abrupt response stating that the owner of this box does not accept messages. Goodbye. We called Visa and were advised to cancel our cards to avoid further charges from Elavon. Fortunately we caught this unwanted and unrequested charge early and hope to avoid any more. Of course, we now have the bother of contacting all our auto pay places to update the credit card for future bills. Oh well ... so it goes.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.