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Customer Review Ratings
Average of 331 Customer Reviews
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Review fromDonald S
Date: 08/02/2024
5 starsDonald S
Date: 08/02/2024
Response to my problem was very timely. Tech was very knowledgeable and helpful!
Pipe Wrench Plumbing, Heating & Cooling
Date: 08/04/2024
Thank you, Donald, for taking time to post a great review for Coby and for Pipe Wrench. We appreciate your thoughtfulness, as well as your choosing Pipe Wrench to install your new gas water heater. Thanks again, - Laura C., Customer Satisfaction SpecialistReview fromMadelyn S
Date: 08/02/2024
5 starsMadelyn S
Date: 08/02/2024
T was professional, fast and friendly. I'll take him anytime!Pipe Wrench Plumbing, Heating & Cooling
Date: 08/04/2024
Thank you, Madelyn! We appreciate your kind words for T, and we appreciate you! Thank you for continuing to entrust the care of your home's plumbing and HVAC units to us! - Laura C., Customer Satisfaction SpecialistReview fromJoseph F
Date: 08/01/2024
5 starsJoseph F
Date: 08/01/2024
Colby was prompt, friendly and knew his business. I knew my drain issues posed some challenges but Coby sorted them out and soon had me back in busines. My neighbor highly recommended PipeWrench and i'm glad I took his advice and called.Pipe Wrench Plumbing, Heating & Cooling
Date: 08/02/2024
We are so glad you called, too! Thank you, Joseph, for your fabulous review for Coby, and thank you for giving Pipe Wrench a try. We are thrilled that you are happy with the results and the experience. We appreciate you! - Laura C., Customer Satisfaction SpecialistReview fromKristy M
Date: 07/30/2024
5 starsKristy M
Date: 07/30/2024
Excellent job as always!!!
Professional & efficient!
Pipe Wrench is my first call when plumbing goes crazy!!??Pipe Wrench Plumbing, Heating & Cooling
Date: 07/31/2024
Thank you, Kristy! I recognized your name right away. :-) Thank you for always making Pipe Wrench your first call. We appreciate your exuberant review and your continued business! - Laura C., Customer Satisfaction SpecialistReview fromDennis B
Date: 07/16/2024
5 starsDennis B
Date: 07/16/2024
Both of the tech's did a great job, good communication, and explaining the process, etc. Will use this company again for their expertise.Pipe Wrench Plumbing, Heating & Cooling
Date: 07/22/2024
Whoops! Dennis, I was looking at another customer's file when I responded to yours. Thank you for choosing Pipe Wrench to install a gas line to your stove! :-) - Laura C., Customer Satisfaction SpecialistReview fromJanet G
Date: 07/14/2024
5 starsJanet G
Date: 07/14/2024
He never took a minute to rest, always ready to answer any question & knowledgeable.Pipe Wrench Plumbing, Heating & Cooling
Date: 07/22/2024
What a sweet review! Thank you, Janet, for taking the time to post a review for Coby, and thank you for choosing Pipe Wrench to address your drain's venting and clogging issue. Thank you for choosing Pipe Wrench! - Laura C., Customer Satisfaction SpecialistReview fromJean B
Date: 07/07/2024
5 starsJean B
Date: 07/07/2024
We have used pipe wrench for over 8 years. Always quick to respond and communicative. Jeremey came out today on a Sunday and we had air within 30 mins. On a very hot day.Pipe Wrench Plumbing, Heating & Cooling
Date: 07/08/2024
Jean, we are delighted we could help! We don't normally work on Sundays, but because you are a Peace of Mind Maintenance Plan Member, you received priority scheduling. We are so glad that Jeremy was able to get you back up and running so quickly. Thank you, Jean, for your lovely review, and thank you for being a loyal Pipe Wrench Customer. We appreciate you! - Laura C., Customer Satisfaction SpecialistReview fromEmily C
Date: 06/29/2024
5 starsEmily C
Date: 06/29/2024
Excellent customer service.
Knowledgeable and explained the problem and alternatives.
Very satisfied.Pipe Wrench Plumbing, Heating & Cooling
Date: 07/02/2024
Emily, thank you so much for your 5-star review for Keifer's visit for your HVAC repair call. We appreciate your thoughtfulness and your business! - Laura C., Customer Satisfaction SpecialistReview fromKRISANA D
Date: 06/17/2024
5 starsKRISANA D
Date: 06/17/2024
Very professional and friendly. Made sure everything was put back together just as it was before it was fixed. Walked us through the process and answered all our questions.Pipe Wrench Plumbing, Heating & Cooling
Date: 06/24/2024
Krisana, thank you so much for your positive review for all, and for choosing Pipe Wrench to install your new sewer line. We appreciate you! - Laura C., Customer Satisfaction SpecialistReview fromPatrick K
Date: 06/17/2024
5 starsPatrick K
Date: 06/17/2024
POM visit with no issues found. Trahon was friendly and professional.Pipe Wrench Plumbing, Heating & Cooling
Date: 06/24/2024
Thank you, so much, Patrick, for your kind words for Trahond! We are so happy that you are pleased with the maintenance work that "Tee" performed on your air conditioning system to ensure it's all set to operate at peak performance before the hot weather strikes. Thank you, Patrick, for entrusting the care of your home's plumbing and HVAC systems to Pipe Wrench. We appreciate you! - Laura C., Customer Satisfaction Specialist
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