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Customer Review Ratings
Average of 331 Customer Reviews
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Review fromCarrie T
Date: 06/15/2024
5 starsEverything was fine. The young man took care to check everything told us what we need to do which we will do and was very friendly. Thank you very much for all of the things that you do for us. We are not very happy with this unit, but we are very happy with all of the service that your people give us, thanks very muchReview fromDonna W
Date: 05/29/2024
5 starsDonna W
Date: 05/29/2024
Great Service, very prompt and knowlegeable. Have used them before and most likely will again.
Pipe Wrench Plumbing, Heating & Cooling
Date: 06/03/2024
Donna, thank you for your kinds words and for reaching out to Pipe Wrench for help with your backflow. We appreciate your thoughtfulness! - Laura C., Customer Satisfaction SpecialistReview fromDeirdre D
Date: 05/14/2024
5 starsDeirdre D
Date: 05/14/2024
Chris explained everything thoroughly and was very professional and courteous.Pipe Wrench Plumbing, Heating & Cooling
Date: 05/20/2024
Deirdre, thank you so much for taking the time to post a lovely review for Chris. He is such a knowledgeable and conscientious HVAC tech and we are privileged to have him on our staff. We appreciate your thoughtfulness and your business! - Laura C., Customer Satisfaction SpecialistReview fromCheryl D
Date: 05/02/2024
5 starsVery nice and courteous young man. Very knowledgeable in all questions I asked. Came in time frame they said and did the job needed. I use them every time I have a drain problem.Review fromCarl M
Date: 05/02/2024
5 starsCarl M
Date: 05/02/2024
Very thorough professional, friendly business that I highly recommend for your needs.Pipe Wrench Plumbing, Heating & Cooling
Date: 05/03/2024
Carl, you are the "bee's knees"!! You are ALWAYS so good about taking time out to post a review for you latest plumber and/or HVAC technician. We appreciate your thoughtfulness as well as your entrusting us with the care and maintenance of your home's plumbing and HVAC systems. Thank you, again! - Laura C., Customer Satisfaction SpecialistReview fromSandy P
Date: 05/01/2024
5 starsSandy P
Date: 05/01/2024
Great service. Chris explained everything that he did. Excellent price. Will use their service again.Pipe Wrench Plumbing, Heating & Cooling
Date: 05/02/2024
Sandy, thank you so much for 5-star review for Chris S., and thank you for calling upon Pipe Wrench to address the leak you discovered in your attic. It must have been a relief to discover it was just a loose fitting on your HVAC condensate line! It's nice to get good news like that. :-) Thank you again, Sandy! - Laura C., Customer Satisfaction SpecialistReview fromPatricia S
Date: 04/28/2024
5 starsPatricia S
Date: 04/28/2024
Highly professional. Serviceman took the time to fully explain my problem. This helped me understand my landlord position, as she speaks another language which is hard to understand. Pricing was very reasonable. I am Grateful.Pipe Wrench Plumbing, Heating & Cooling
Date: 04/30/2024
Patricia, thank you for your kind words, and thank you for reaching out to Pipe Wrench to repair your HVAC system. We appreciate you. - Laura C., Customer Satisfaction SpecialistReview fromSandra E
Date: 04/26/2024
5 starsSandra E
Date: 04/26/2024
Prompt and excellent attention to my issues by both Austin and Kyler. Extremely helpful in answering questions!Pipe Wrench Plumbing, Heating & Cooling
Date: 04/29/2024
Sandra, thank you so much for taking the time to post a review for both Austin and Kyler. We appreciate your thoughtfulness and your business. Thank you for choosing Pipe Wrench to conduct a whole-home plumbing inspection, water maintenance on one water heater and replacement of your second water heater. - Laura C. Customer Satisfaction SpecialistReview fromFernando A M
Date: 04/26/2024
5 starsFernando A M
Date: 04/26/2024
Chris did a great job fixing our plumbing problem. He was on time, neat and tested everything out. Second time I have used them for a plumbing problem with great results at a fair price. Respectfully, Fred * * *** ****** **Pipe Wrench Plumbing, Heating & Cooling
Date: 04/29/2024
Thank you, so much, Fred!! We appreciate your kind words for Chris I. and for us, and we appreciate your choosing Pipe Wrench twice for your plumbing repair needs! Thanks, again, - Laura C., Customer Satisfaction SpecialistReview fromJudy B
Date: 04/16/2024
5 starsJudy B
Date: 04/16/2024
Our tech, Ricky, was amazing! Our unit was only 2 years old. He found the issue, fixed it, and tested it in no time. Thanks so much!Pipe Wrench Plumbing, Heating & Cooling
Date: 04/17/2024
Judy, thank you for your kind word for Ricky. He is one of a kind!!! We appreciate your thoughtfulness in taking a moment to post a 5-star review, and we appreciate your choosing Pipe Wrench as your HVAC company. - Laura C., Customer Satisfaction Specialist
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