Reviews
Customer Review Ratings
Average of 331 Customer Reviews
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Review fromcheryl y
Date: 04/14/2024
5 starscheryl y
Date: 04/14/2024
always love the professional experience and friendly staff.
you should call them for your HVAC needs.
Pipe Wrench Plumbing, Heating & Cooling
Date: 04/15/2024
Thank you, Cheryl! We appreciate your thoughtfulness and your business! Thank you for posting a sweet recommendation for Pipe Wrench's HVAC services. You're the best! - Laura C., Customer Satisfaction SpecialistReview fromDon T
Date: 04/10/2024
5 starsDon T
Date: 04/10/2024
Very prompt response from the time I called the company until the service was provided. The technician explained every charge and procedure that being performed He was a very polite and professional. They will be my go to company if I ever have another plumbing or HVAC problem.Pipe Wrench Plumbing, Heating & Cooling
Date: 04/11/2024
We love that we'll be your go-to plumbing and HVAC company! Thank you, Don, for this fabulous review, and thank you for choosing Pipe Wrench. We appreciate you! - Laura C., Customer Satisfaction SpecialistReview fromDarrell S
Date: 04/07/2024
5 starsDarrell S
Date: 04/07/2024
Professional/knowledgable/courteous/explained options well! Did a very good job!!
Darrell L *****Pipe Wrench Plumbing, Heating & Cooling
Date: 04/11/2024
Thank you, Darrell, for your kind words for Colin. He is a phenomenal plumber and extremely hard worker. We are privileged to have him on our team. We appreciate your thoughtfulness and your business. Thank you for choosing Pipe Wrench to address the leak in your water line. - Laura C., Customer Satisfaction SpecialistReview fromKathy W
Date: 04/04/2024
5 starsKathy W
Date: 04/04/2024
Technician was very professional and thorough. It’s a pleasure having the Pipe Wrench team taking care of my HVAC needs .Pipe Wrench Plumbing, Heating & Cooling
Date: 04/11/2024
And it's a pleasure serving homeowners like you! Thank you, Kathy, for your kind words, and thank you for entrusting the care of your home's HVAC system to Pipe Wrench! - Laura C., Customer Satisfaction SpecialistReview fromMadelyn S
Date: 04/04/2024
5 starsMadelyn S
Date: 04/04/2024
Technician was friendly, professional and efficient. He explained what the problem was and fixed it in a timely manner.Pipe Wrench Plumbing, Heating & Cooling
Date: 04/11/2024
Thank you, Madelyn! Alex is an outstanding HVAC technician and an asset to our team and for our customers! We appreciate your taking the time to post a lovely review for him, and we appreciate your business! - Laura C., Customer Satisfaction SpecialistReview fromSheila M
Date: 04/01/2024
5 starsSheila M
Date: 04/01/2024
Very Professional and friendly did an awesome job. Explained everything. Thanks Pipe Wrench. S.*****Pipe Wrench Plumbing, Heating & Cooling
Date: 04/11/2024
Thank you, Sheila! Steve is a highly skilled and knowledgeable HVAC technician and we are grateful to have him on our team. Thank you for your sweet review for him, and thank you for entrusting the care of your heating & cooling units to Pipe Wrench! - Laura C., Customer Satisfaction SpecialistReview fromPatrick I
Date: 04/01/2024
5 starsPatrick I
Date: 04/01/2024
Pipe Wrench Plumbing, Heating, and Cooling are very reasonably priced and easy to work with. Our plumber, Colin, was knowledgeable, professional, explained exactly what was needed, showed us pictures and was friendly. Definitely, I would use Pipe Wrench again and I would request Colin.Pipe Wrench Plumbing, Heating & Cooling
Date: 04/11/2024
Thank you, Patrick! Looks like it was just a loose water supply line to the toilet that was causing all the trouble! It's always great when the problem is an easy one to solve. We are so glad that Colin was able to get that corrected for you. He is a tremendous plumber and "all around good guy". We understand your recommendation, and appreciate it! Thank you, Patrick, for choosing Pipe Wrench! - Laura C., Customer Satisfaction SpecialistReview fromSusan H
Date: 03/27/2024
5 starsSusan H
Date: 03/27/2024
I've had three very polite, hard-working techs come out this past week. They've been very nice and helpful. I appreciate it.Pipe Wrench Plumbing, Heating & Cooling
Date: 03/28/2024
Susan, thank you for your review! We love that you called out that they were polite and "hard-working" techs!! We strive to hire the very best in our industry, and I am, personally, incredibly proud to be associated with any and all of our team members, specifically because they are ALL passionate about doing good work and pleasing the customer. I feel fortunate to work with such a group of "class-act" folks. But enough about how I feel. ;-) We are delighted that YOU are pleased with all three technicians who visited your home, and we are grateful for wonderful customers like you! Thank you, Susan, for entrusting the care of your home's plumbing and HVAC systems to Pipe Wrench Home Services - Laura C., Customer Satisfaction SpecialistReview fromMarilou J
Date: 03/22/2024
5 starsMarilou J
Date: 03/22/2024
Aaron did a wonderful job during my annual HVAC inspection. He was very informative and kind . Thank you Aaron for going above and beyond for excellent service.Pipe Wrench Plumbing, Heating & Cooling
Date: 03/24/2024
Marilou, thank you for your praise for Aaron, and thank you for choosing Pipe Wrench to maintain your heating and cooling units! - Laura C. Customer Satisfaction SpecialistReview fromJohn J
Date: 03/20/2024
5 starsJohn J
Date: 03/20/2024
Eddie was amazing, providing great info and insight into the operation and proper maintenance of our HVAC sysem. Thanks,, Eddie!Pipe Wrench Plumbing, Heating & Cooling
Date: 03/21/2024
Thank you, John! Eddie is phenomenal and we and our customers really appreciate his level of knowledge and care. We appreciate your kind words and your choosing Pipe Wrench to care for your home! - Laura C., Customer Satisfaction Specialist
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