Reviews
Customer Review Ratings
Average of 331 Customer Reviews
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Review fromKathy D
Date: 07/12/2023
5 starsKathy D
Date: 07/12/2023
Everyone at this company from management to the field techs are above 5 stars.
They came out assessed my damage with my surprise leak under my sink. They were back the next day to get my leak repaired. These guys are workaholics! Great personality’s with great work ethics! Very pleased!
I’ll be using Pipe Wrench again..
Thanks to you all for a great job!
Pipe Wrench Plumbing, Heating & Cooling
Date: 07/17/2023
Kathy, thank you SO MUCH for taking the time to post such a fabulous review. We appreciate your kindness and your business. Thank you for choosing Pipe Wrench to work on your water pipes and drain pipes. We appreciate you! - Laura C., Customer Satisfaction SpecialistReview fromCharlotte C
Date: 07/06/2023
5 starsCharlotte C
Date: 07/06/2023
Tech was professional, pleasant and got my AC working pronto!!!Pipe Wrench Plumbing, Heating & Cooling
Date: 07/12/2023
Thank you, Charlotte, for your kind words for Steve, and thank you for choosing Pipe Wrench. We appreciate you! - Laura C., Customer Satisfaction SpecialistReview fromMaryLee V
Date: 06/22/2023
5 starsMaryLee V
Date: 06/22/2023
Yesterday and today was excellent in every way, Thank you Pipe Wrench ??Pipe Wrench Plumbing, Heating & Cooling
Date: 06/30/2023
Thank you, MaryLee! Stephen is an outstanding plumber and diagnostician, and Ryan is an outstanding plumbing installer, and one of our water heater specialists! We are grateful to have both gentlemen on our team. We appreciate your kind words and are so happy that you are pleased with your experience with Pipe Wrench in every way!! Thank you for your thoughtfulness in taking time to post your review, and thank you for choosing Pipe Wrench! - Laura C., Customer Satisfaction SpecialistReview fromErica Y
Date: 06/22/2023
5 starsErica Y
Date: 06/22/2023
Ryan did a great job at efficiently replacing our water heater. He explained everything very well and was very polite.Pipe Wrench Plumbing, Heating & Cooling
Date: 06/30/2023
Thank you for your wonderful review, Erica! Ryan is an expert plumbing installer and he is one of our water heater specialists. Thank you for taking time to post a review for him, and thank you for choosing Pipe Wrench! - Laura C., Customer Satisfaction SpecialistReview fromCharlotte L
Date: 06/16/2023
5 starsCharlotte L
Date: 06/16/2023
Very professional service, completed quickly. Very pleasant young man. Pipe Wrench was referred by a friend. I will definitely use again.Pipe Wrench Plumbing, Heating & Cooling
Date: 06/22/2023
Charlotte, we are so happy that a friend referred you! Please let us know who referred you by calling the office if you have a moment! Thank you for your kind words for Stephen. He truly is a pleasant young man and a conscientious plumber. We are grateful to have him on our team! Thank you for choosing Pipe Wrench. - Laura C., Customer Satisfaction SpecialistReview fromRosann F
Date: 06/12/2023
5 starsRosann F
Date: 06/12/2023
We were extremely pleased with the professional job all the Pipe Wrench workers did. They were very efficient and explained everything they did. They showed us how to work the new thermostat because it was different than our old one. I would highly recommend them!Pipe Wrench Plumbing, Heating & Cooling
Date: 06/22/2023
Rose, I apologize for being slow to acknowledge and thank you for your wonderful review! We appreciate your kind words and your business. Thank you SO much for the lovely recommendation!! - Laura C., Customer Satisfaction SpecialistReview fromDavid P
Date: 06/09/2023
5 starsVery courteous and conscience. Would use again. Price of everything is high now. These people, seam to take care of thier customers.Review fromRon E
Date: 06/09/2023
5 starsRon E
Date: 06/09/2023
Stephen Myers is a top notch service rep for Pipe Wrench Plumbing. He was through and efficient. He addressed my concerns with care and great attention to detail.Pipe Wrench Plumbing, Heating & Cooling
Date: 06/12/2023
Ron, you are alway so good to post updated reviews for your plumbers and HVAC technicians who conduct work for you. Thank you for your kindness and your continued business. We appreciate you!! - Laura C., Customer Satisfaction SpecialistReview fromAva S
Date: 06/07/2023
5 starsAva S
Date: 06/07/2023
Brandon did a great job. Fixed our issue quickly and double checked previous work to be sure all was correct!Pipe Wrench Plumbing, Heating & Cooling
Date: 06/09/2023
Ava, thank you so much! We are so happy that you are pleased with Brandon's work correcting the positioning of your toilet. We thank you for your thoughtfulness and your business! - Laura C., Customer Satisfaction SpecialistReview fromRobert S
Date: 06/06/2023
5 starsRobert S
Date: 06/06/2023
He was very courteous, very professional, and friendly. That’s good qualities for a repair man or any kind of service person coming to our house.Pipe Wrench Plumbing, Heating & Cooling
Date: 06/09/2023
Thank you, Robert! We are delighted that you are pleased with David's work replacing your water heater. Thank you for choosing Pipe Wrench! - Laura C., Customer Satisfaction Specialist
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