Reviews
Customer Review Ratings
Average of 332 Customer Reviews
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Review fromEmily C
Date: 04/11/2023
5 starsEmily C
Date: 04/11/2023
Bill Steinert did an excellent job providing a “check-up” on our air units.
Pleasant and communicated needed maintenance clearly and concisely.
Pipe Wrench Plumbing, Heating & Cooling
Date: 04/12/2023
Thank you, Emily, for being a loyal Pipe Wrench customer, and thank you for taking the time to post a 5-star review for Bill and his work! We are blessed to have an HVAC technician of his caliber on our team. We appreciate your entrusting Pipe Wrench to care for your home! - Laura C., Customer Satisfaction SpecialistReview fromKaterina C
Date: 04/08/2023
5 starsKaterina C
Date: 04/08/2023
Steve Jones came out to fix my hvac unit on Easter weekend, he was very kind, thorough and explained everything to my understanding, 10 out of 10 would recommend him and this company to anyone!! Thank you pipe wrench!!Pipe Wrench Plumbing, Heating & Cooling
Date: 04/09/2023
Katerina, thank you so much for taking the time to post a wonderful review for Steve's work on your HVAC repair. We appreciate your thougthfulness and your business. All the best!! - Laura C., Customer Satisfaction SpecialistReview fromLane W
Date: 04/06/2023
5 starsLane W
Date: 04/06/2023
Very professional and courteous. Would highly recommend Pipe Wrench Plumbing to anyone.Pipe Wrench Plumbing, Heating & Cooling
Date: 04/09/2023
Lane, thank you so much for taking a moment to post a 5-star recommendation for Pipe Wrench and for Kyler, Austin and Dylan F. We appreciate your thoughtfulness, as well as your business. Thank you for calling upon Pipe Wrench for your water line repair, and installation of a new expansion tank and a new PRV.! - Laura C., Customer Satisfaction SpecialistReview fromDebra Z
Date: 04/05/2023
5 starsDebra Z
Date: 04/05/2023
Jonah from Pipe Wrench Plumbing came and installed a new thermostat that was less than 4 years old, it was a programable, and it was installed new by a different company. We are extremely satisfied with his service and the Pipe wrench company. Thank you Jonah from Pipe Wrench!!!Pipe Wrench Plumbing, Heating & Cooling
Date: 04/06/2023
Thank you, Debra, for posting a sweet 5-star review for Jonah! We appreciate your thoughtfulness and your business. :-) - Laura C., Customer Satsifaction SpecialistReview fromAnna-Lynn R
Date: 03/31/2023
5 starsAnna-Lynn R
Date: 03/31/2023
Jason and Noah did a wonderful job, taking care of our unit to make sure it was tuned up and working properly. They made sure to be professional and also said hello to the kids which they loved! Great employees!Pipe Wrench Plumbing, Heating & Cooling
Date: 04/03/2023
Thank you so much, Anna-Lynn for taking the time to post such a lovely review for Jason and Noah. They are true assets to our HVAC department, and we are grateful for them. We appreciate your kind words, as well as your entrusting Pipe Wrench with the care of your HVAC systems! - Laura C., Customer Satisfactoin SpecialistReview fromRandy C
Date: 03/29/2023
5 starsRandy C
Date: 03/29/2023
Steven was on time and completed the job quickly. He provided estimates before he started the job and was very polite and professional.Pipe Wrench Plumbing, Heating & Cooling
Date: 04/03/2023
Stephen is a highly valued member of our plumbing service team, because of his conscientious and knowledgeable work. Thank you, Randy, for taking a moment to give him the public recognition he deserves. We appreciate your thoughtfulness and your business! - Laura C., Customer Satisfaction SpecialistReview fromGabe M
Date: 03/27/2023
5 starsGabe M
Date: 03/27/2023
Called on Saturday and was able to schedule an appointment first thing Monday morning. Bobby was very professional and thorough! Worked with a great attitude!Pipe Wrench Plumbing, Heating & Cooling
Date: 04/03/2023
Bobby really does do his work with a heart of gratitude, day in and day out. We are grateful to have him on our drain dream team! :-) Thank you, Gabe, for your kind words and thank you for choosing Pipe Wrench to take care of the clog in your sewer drain. We appreciate you! - Laura C., Customer Satisfaction SpecialistReview fromMarisa F
Date: 03/17/2023
5 starsMarisa F
Date: 03/17/2023
Noah was professional, explained everything that he did and got the job done in a timely mannerPipe Wrench Plumbing, Heating & Cooling
Date: 03/20/2023
Marisa, thank you so much for taking the time to post a 5-star review for Noah! He is a true asset to our team and an advocate for his customers. We appreciate you, your thoughtfulness, and your business! - Laura C., Customer Satisfaction SpecialistReview fromTeresa W
Date: 03/09/2023
5 starsTeresa W
Date: 03/09/2023
This is the best company ever. The customer service the professionalism, and the dedication of the employees is so good anyone that deals with Pipe Wrench will be extremely happy.Pipe Wrench Plumbing, Heating & Cooling
Date: 03/14/2023
Thank you, so much, Teresa! Adam and Justin are phenomenal plumbers and take true pride in their work and in caring for their customers. We appreciate your kind words for the company, too. Thank you for choosing Pipe Wrench! - Laura C., Customer Satisfaction SpecialistReview fromMadelyn S
Date: 03/01/2023
5 starsMadelyn S
Date: 03/01/2023
Replacing my HVAC. Keith was very professional and answered all my questions. I trusted the information he gave me about replacing my unit. Pipe Wrench is my go to for plumbing, heating and cooling.Pipe Wrench Plumbing, Heating & Cooling
Date: 03/15/2023
Madelyn, we are thankful that you have made Pipe Wrench your go to for plumbing, heating and cooling. I recognized your name immediately when I saw your reviews. Thank you for your kindness in posting reviews for our team members. It makes their day when they see public feedback from their customers. And, of course, we appreciate it, too! Thank you for continuing to choose Pipe Wrench! - Laura C., Customer Satsifaction Specialist
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