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Business Profile

Plumber

Pipe Wrench Plumbing, Heating & Cooling

Reviews

Customer Review Ratings

4.89/5 stars

Average of 331 Customer Reviews

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Review Details

  • Review fromMary L

    Date: 02/23/2023

    5 stars

    Mary L

    Date: 02/23/2023

    Very professional . Brandon told me everything he would and explained what he found.

    Pipe Wrench Plumbing, Heating & Cooling

    Date: 02/28/2023

    Mary, thank you for your kind words for Brandon. We appreciate your thoughtfulness and your calling upon Pipe Wrench to help you diagnose the source of your leak in your ceiling! Thank you, again. - Laura C., Customer Satisfaction Specialist
  • Review fromAndy A

    Date: 02/22/2023

    5 stars

    Andy A

    Date: 02/22/2023

    Replaced hot water heater. Very competent and professional. Work was done quickly and the area was properly cleaned up on completion.

    Pipe Wrench Plumbing, Heating & Cooling

    Date: 02/28/2023

    Andy, thank you for taking the time to post a lovely 5-star review for Ryan's work on your 50 gallon electric water heater installation. We appreciate you! Thank you for choosing Pipe Wrench. - Laura C., Customer Satisfaction Specialist
  • Review fromJackie S

    Date: 02/21/2023

    5 stars

    Jackie S

    Date: 02/21/2023

    Bobby & Devin were both very courteous and willing to explain everything they did to fix my issue.

    Pipe Wrench Plumbing, Heating & Cooling

    Date: 02/28/2023

    Thank you, Jackie! We are delighted that you were pleased with their plumbing service. Thank you for the 5-star review, and thank you for choosing Pipe Wrench! - Laura C., Customer Satisfaction Specialist
  • Review fromStefan J

    Date: 02/18/2023

    5 stars

    Stefan J

    Date: 02/18/2023

    Quick response, very professional, and good prices. Daniel took the time to make sure I understood everything that was being done. He was very courteous and professional.

    Pipe Wrench Plumbing, Heating & Cooling

    Date: 02/20/2023

    Thank you, so much, Stefan for taking the time to post a 5-star review for Daniel's work. We appreciate your thoughtfulness and your business! - Laura C., Customer Satisfaction Specialist 
  • Review fromTed p

    Date: 02/14/2023

    5 stars
    Company and job on replacing our leaky underground galanizsed water pipe, basement pressure regulator, shutoff valve, and bad segment of sewer line in backyard. The job crew were awesome, as was Kyler. The fellows were professional, considerate, polite, hard working, etc. They were helpful in all planning considerations They had job completed by 3:30pm today.
  • Review fromAllyson K

    Date: 02/08/2023

    5 stars

    Allyson K

    Date: 02/08/2023

    Nicholas was very helpful with my issue. Great communicator, professional, tidy and made my experience pleasurable. Pipe wrench is a great outfit. This is my second time using them

    Pipe Wrench Plumbing, Heating & Cooling

    Date: 03/04/2023

    Wonderful!! Thank you, Allyson, for your sweet review! Nic is a tremendous asset to our plumbing team, and we know we are fortunate to have him working for us. We appreciate your thoughtfulness and your business. Thank you, again, - Laura C., Customer Satisfaction Specialist
  • Review fromAllyson K

    Date: 02/07/2023

    5 stars
    Nicholas showed within the allotted timeframe. He handle the job to my satisfaction. Very personable and professional. Great communication. Pipe wrench is an excellent company. 2nd time I have used them for my rentals.
  • Review fromBen W.

    Date: 02/06/2023

    5 stars

    Ben W.

    Date: 02/06/2023

    He was on time, professional, and let me know the process. Did the job and explained to me about the next visit which will be this summer to check the AC.

    Pipe Wrench Plumbing, Heating & Cooling

    Date: 03/04/2023

    Ben, thanks so much for taking the time to post a lovely review for Noah. We appreciate your thougthfulness and your choosing Pipe Wrench as your HVAC company! -Laura C., Customer Satisfaction Specialist
  • Review fromNathan S

    Date: 02/04/2023

    5 stars

    Nathan S

    Date: 02/04/2023

    Nick was very professional and knowledgeable in his field and is a valuable asset to the company

    Pipe Wrench Plumbing, Heating & Cooling

    Date: 03/04/2023

    We completely agree that Nick is an asset to our company! Thank you, Nathan, for your words of praise for him, and thank you for choosing Pipe Wrench to repair your bathroom tub handle. We appreciate you! -Laura C., Customer Satisfaction Specialist
  • Review fromTed p

    Date: 02/03/2023

    5 stars
    Excellent company representative. Very professional, patient; he was thorough and knowledgeable!

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