Reviews
Customer Review Ratings
Average of 331 Customer Reviews
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Review fromSharon F
Date: 01/13/2023
5 starsSharon F
Date: 01/13/2023
Kyler came out and was wonderful to work with. He gave me a few options to pick from as he is very professional and smart.
Pipe Wrench Plumbing, Heating & Cooling
Date: 01/18/2023
Thank you, Sharon! Kyler has been with us for several years now, and is thorough, and conscientious. We appreciate your kind words and your business! - Laura C., Customer Satisfaction SpecialistReview from[email protected]
Date: 01/13/2023
5 starsTrue professionals, pulling out all their tools to get our home back in service.
I see Pipe Wrench trucks almost every day on my way to work, so they were my first call, when our lower level toilet and tub began backing up in the torrential downpour 1/12/23. While I waited for a return call, I reached out to several other equally high-rated companies and was told that nearly anyone could help me until next week.
Thankfully, the office reached out and let me know that Bobbie and Deven were on the way. These gentlemen worked tirelessly to get to the source of our issue. They used 2 cameras along with the augers to free up the sanitary line and identified the "root" of the problem literally. The camera showed an area of the line directly in front of our exterior clean out. The PVC had an area of separation and roots were growing through, clogging the line. They cleared them out and came up with a clear gameplan to repair this issue and improve the clean out system. Their pricing was very fair and they included other services for our home complimentary with this work. We felt valued and informed every step of the way.Review fromDiana F
Date: 01/09/2023
5 starsDiana F
Date: 01/09/2023
Extremely professional. Our 1st time using the Company. Definitely professional and knowledgeable. They will be our Company to always go to for the future!Pipe Wrench Plumbing, Heating & Cooling
Date: 01/11/2023
Diana, thank you so much for your fabulous review of experience with Austin. We appreciate your thoughtfulness and your business. Thank you for choosing Pipe Wrench to install your new garbage disposal! - Laura C., Customer Satisfaction SpecialistReview fromBrenda S
Date: 01/08/2023
5 starsBrenda S
Date: 01/08/2023
The best business we have found in Knoxville. Consistently great service and always on time! Thank you Pipe Wrench!!Pipe Wrench Plumbing, Heating & Cooling
Date: 01/10/2023
Brenda, what a wonderful review! Thank you so much for taking time to post this, and thank you for continuing to choose Pipe Wrench! We appreciate your thoughtfulness. :-) - Laura C., Customer Satisfaction SpecialistReview fromKay M
Date: 01/05/2023
5 starsKay M
Date: 01/05/2023
Came to house made sure heat techs had everything they needed. All is good.Pipe Wrench Plumbing, Heating & Cooling
Date: 01/09/2023
Kay, thank you so much for taking the time to post a 5-star review for the HVAC team. We appreciate you! Thank you for choosing Pipe Wrench to install your new HVAC unit! - Laura C., Customer Satisfaction SpecialistReview fromKristine W
Date: 01/04/2023
5 starsKristine W
Date: 01/04/2023
Excellent service very professional and completed in a timely manner.Pipe Wrench Plumbing, Heating & Cooling
Date: 01/09/2023
Thank you, Kristine, for your kind words for Noah! He is an oustanding technician and true asset to our HVAC team. Thank you for entrusting the care of your home's HVAC system to us. We appreciate you! - Laura C., Customer Satisfaction SpecialistPipe Wrench Plumbing, Heating & Cooling
Date: 01/09/2023
Thank you, for the kind words for Noah, Kristine! Noah is a a talented and thorough HVAC technician and a true asset to our team. We appreciate your kind words, and your entrusting us with the care of your home's HVAC systems! Thanks, again! - Laura C., Customer Satisfaction SpecialistReview fromKay M
Date: 01/04/2023
5 starsKay M
Date: 01/04/2023
Very good service, provided all information and explained what would be involved and needed for my unit. Very friendly and informative.Pipe Wrench Plumbing, Heating & Cooling
Date: 01/09/2023
Kay, thank you for taking the time to post a 5-star review for the field supervisor who gave you pricing for a new HVAC unit! We appreciate your thoughtfulness and your business. :-) - ***** C., Customer Satisfaction SpecialistReview fromThomas F
Date: 12/29/2022
5 starsThomas F
Date: 12/29/2022
Adam Bunch and Cody Storms from pipe wrench plumbing were great. If I ever have another broken pipe or any plumbing problems I will call them.Pipe Wrench Plumbing, Heating & Cooling
Date: 01/02/2023
Thomas, thank you, so much, for taking the time to post a 5-star review for Adam and Cody! They are dedicated, intelligent, skilled, and conscientious repipe specialists and we are grateful to have them on our team. Thank you for your kind words, and thank you for choosing Pipe Wrench to repair your burst pipe. We appreciate you! - Laura C., Customer Satisfaction SpecialistReview fromKay S
Date: 12/29/2022
5 starsKay S
Date: 12/29/2022
Kyler came out and was wonderful to work with as he gave me options to best fit my needs.Pipe Wrench Plumbing, Heating & Cooling
Date: 12/30/2022
Thank you, Kay, for taking the time to post a 5-star review of Kyler's work in providing repipe quotes for you. We appreciate your thoughtfulness and your business. Thank you for choosing Pipe Wrench to replace your interior water lines. - Laura C., Customer Satisfaction SpecialistReview fromDennis M
Date: 12/29/2022
5 starsDennis M
Date: 12/29/2022
Aaron was pleasant, courteous, and professional. We are always pleased when Pipe Wrench services our home!Pipe Wrench Plumbing, Heating & Cooling
Date: 12/29/2022
Thank you, Dennis!! Aaron is a treasure and true asset to our team. We are so happy that you've been pleased with EVERYone who has visited your home. We do our best to hire the best! Thank you for your kind words for Aaron and Pipe Wrench as a whole, and thank you for entrusting the care of your home to us. We appreciate you! - ***** C., Customer Satisfaction Specialist
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