Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plumber

Pipe Wrench Plumbing, Heating & Cooling

Reviews

Customer Review Ratings

4.89/5 stars

Average of 331 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJan T

    Date: 11/12/2022

    5 stars

    Jan T

    Date: 11/12/2022

    Kyler came out and was fast and efficient with the water heater

    Pipe Wrench Plumbing, Heating & Cooling

    Date: 11/14/2022

    ***, thank you for taking the time to post a 5-star review for Kyler and his work related to your water heater. We appreciate you!! - ***** C., Customer Satisfaction Specialist
  • Review fromMarty M

    Date: 11/10/2022

    5 stars

    Marty M

    Date: 11/10/2022

    Bill and Noah did the annual inspection on my heating unit. The told me what the inspection entailed and ask if there were any question. We discussed several issues and I was happy with the response. Both were very knowledgeable on the unit, they found one issue and it was resolved. Great job guys.

    Pipe Wrench Plumbing, Heating & Cooling

    Date: 11/14/2022

    Marty, you are always so good about updating your 5-star review after each visit, and you have no idea how much that means to us! Thank you for your kind words and continued use of our services. We apppreciate you!! - Laura C., Customer Satisfaction Specialist
  • Review fromJames A

    Date: 11/09/2022

    5 stars

    James A

    Date: 11/09/2022

    Kyler came out and was fantastic I highly recommend pipewrench

    Pipe Wrench Plumbing, Heating & Cooling

    Date: 11/10/2022

    James, thank you so much for taking the time to post a 5-star review for Kyler! And thank you for calling upon Pipe Wrench for water heater replacement pricing. We appreciate you!! - ***** C., Customer Satisfaction Specialist
  • Review fromRafael O

    Date: 11/07/2022

    5 stars

    Rafael O

    Date: 11/07/2022

    Jeff Allen not only performed the scheduled preventative maintenance on our on demand water heater but checked all water valves in our house finding one that could not be turned off. He gave us an estimate and quickly replaced the valve. Great professional. Would highly recommend him.

    Pipe Wrench Plumbing, Heating & Cooling

    Date: 11/08/2022

    Thank you, Rafael!! Jeff is a highly skilled plumber and drain and jetting specialist. We are extraordinarily fortunate to have him on our team of plumbers. Thank you for your kind words, and thank you for continuing to entrust the care of your home to Pipe Wrench! - ***** C., Customer Satisfaction Specialist.
  • Review fromRafael O

    Date: 11/07/2022

    5 stars

    Rafael O

    Date: 11/07/2022

    David Satz was a very thorough technician. He explained everything he was doing and why he was doing it. His tips for keeping the furnace operating properly were greatly appreciated.

    Pipe Wrench Plumbing, Heating & Cooling

    Date: 11/08/2022

    Father Ortiz, thank you, again!! David is a knowledgeable HVAC technician and we are honored to have him on our team. We appreciate your thoughtfulness, in investing your valuable time to write two separate reviews, honoring each technician who cared for your home. Thank you so much for being a loyal Pipe Wrench customer. We appreciate you! - ***** C., Customer Satsifaction Specialist
  • Review fromNelson T

    Date: 11/01/2022

    5 stars

    Nelson T

    Date: 11/01/2022

    Prompt. Personable. Professional. Efficient. What more would you ask for?

    Pipe Wrench Plumbing, Heating & Cooling

    Date: 11/02/2022

    Love. This. Thank you, Nelson, for the great review! And thank you for choosing Pipe Wrench to maintain your HVAC units. We appreciate you!! - ***** C., Customer Satisfaction Specialist
  • Review fromJoanie B

    Date: 10/25/2022

    5 stars

    Joanie B

    Date: 10/25/2022

    Kyler and Collin came out and did a fantastic job. They are great to work with and very personal

    Pipe Wrench Plumbing, Heating & Cooling

    Date: 11/02/2022

    Joanie, thank you so much for taking the time to post a 5-star review for both gentlemen. We are so happy that you are pleased with their work. Thank you for choosing Pipe Wrench! - ***** C., Customer Satisfaction Specialist
  • Review fromKeith E

    Date: 10/24/2022

    5 stars

    Keith E

    Date: 10/24/2022

    Awesome work, on time, and professional. Very pleased with the results.

    Pipe Wrench Plumbing, Heating & Cooling

    Date: 11/02/2022

    Keith, you get an A++ for reviews! :-) Thank you so much for taking the time to post a 5-star review here on BBB. We appreciate your thoughtfulness, as well as your entrusting Pipe Wrench to care for your home! - ***** C., Customer Satisfaction Specialist
  • Review fromKeith E

    Date: 10/24/2022

    5 stars

    Keith E

    Date: 10/24/2022

    Very happy with the results. Very professional. Would be glad to recommend.

    Pipe Wrench Plumbing, Heating & Cooling

    Date: 11/02/2022

    Thank you, Keith! We are delighted that you are pleased with the results. We appreciate your kind words and your business! - ***** C., Customer Satisfaction Specialist
  • Review fromKeith E

    Date: 10/24/2022

    5 stars

    Keith E

    Date: 10/24/2022

    They were taking on a bear of a job adding a second bathroom to our home. They were professional and impressive. Handled every problem that came up. Glad we choose them

    Pipe Wrench Plumbing, Heating & Cooling

    Date: 11/02/2022

    Thank you, Keith for your kind and encouraging words for Ryan and Collin! They work hard and are seasoned pros at roughing in plumbing for remodels. We are so happy that YOU are happy with their work. Thank you for choosing Pipe Wrench! - ***** C., Customer Satisfaction Specialist

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.