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Customer Review Ratings
Average of 331 Customer Reviews
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Review fromGreg F
Date: 10/17/2024
5 starsGreg F
Date: 10/17/2024
Kellan with Pipe Wrench did an excellent job correcting our issue. After his initial inspection to diagnose the issue, he was fast, thorough as well as kept the job clean.
Pipe Wrench Plumbing, Heating & Cooling
Date: 10/25/2024
Thank you, Greg, for taking the time to post a review for Kellan, and thank you for choosing Pipe Wrench to replace your toilet's mounting system and wax ring, to address the leaking. We appreciate you! - Laura C., Customer Satisfaction SpecialistReview fromBrooke S
Date: 10/04/2024
5 starsBrooke S
Date: 10/04/2024
Both technicians Aaron ******* and Daniel were awesome. Daniel arrived the first day to test and figure out the issue. Provide a lot of info and made sure we as homeowners were informed and understood what he was explaining. We didn’t feel rushed or pressured to make any decisions. The next day service (yes that quick) to replace the expansion tank- Aaron came out. Again very professional, polite and explained what he was doing. It’s nice to work with professionals who care, take pride in there work and give time to the homeowner. Reliable and amazing communication! I’m very happy and will use them again In a heart beat! I 100% recommend them.Pipe Wrench Plumbing, Heating & Cooling
Date: 10/25/2024
You are absolutely spot on about our taking great pride in our work. We are grateful to have exceptional plumbers and HVAC technicians on staff. Thank you, Brooke, for your wonderful review, and thank you for choosing Pipe Wrench for your water heater needs! We appreciate you. - Laura C., Customer Satisfaction SpecialistReview fromSaul N
Date: 09/30/2024
5 starsSaul N
Date: 09/30/2024
Aaron was very competent, skilled and experienced. He was also very professional, and courteous.
He got the job done right and was available to answer any questions I had.Pipe Wrench Plumbing, Heating & Cooling
Date: 10/25/2024
Saul, thank you for taking time to post a great review for Aaron. We appreciate your kind words and your business! - Laura C., Customer Satisfaction SpecialistReview fromShellie S
Date: 09/26/2024
5 starsShellie S
Date: 09/26/2024
Zach did a fantastic job replacing the kitchen sink and the fixtures.Pipe Wrench Plumbing, Heating & Cooling
Date: 09/27/2024
Thank you, Shellie, for your kind words for Zach, and thank you for choosing Pipe Wrench to install your new kitchen sink and faucet. We appreciate you! - Laura C., Customer Satisfaction SpecialistReview fromMaria G
Date: 09/22/2024
5 starsMaria G
Date: 09/22/2024
Jeremy was prompt, efficient, and friendly! He explained all the work he was doing and gave us information and suggestions without being pushy. Great experience!Pipe Wrench Plumbing, Heating & Cooling
Date: 09/24/2024
Thank you, Maria, for your kind words for Jeremy, and thank you for entrusting your home's HVAC maintenance to us! We appreciate you. - Laura C., Customer Satisfaction SpecialistReview fromJoy B
Date: 09/20/2024
5 starsJoy B
Date: 09/20/2024
Excellent customer service, technician was very friendly, punctual and very knowledgeable.Pipe Wrench Plumbing, Heating & Cooling
Date: 09/23/2024
Joy, thank you for taking the time to post a lovely review for Keifer. We are delighted that you are pleased with your HVAC annual maintenance. Thank you for being a Peace of Mind Member! We appreciate your thoughtfulness and your business. - Laura C. ,Customer Satisfaction SpecialistReview fromCarl M
Date: 09/16/2024
5 starsCarl M
Date: 09/16/2024
The service technician was on time, professional, and very friendly. He did a great job. Also went out of his way to recommend things that would just help make life easier. Great job.Pipe Wrench Plumbing, Heating & Cooling
Date: 09/18/2024
Carl, I recognized your name right away as a long time customer! You are always so good about posting a review for your service technicians, and we appreciate that! Thank you for your kind words for Chris, and thank you for being a Peace of Mind Maintenance Member, and entrusting the care of your home's plumbing and HVAC systems to us! - Laura C., Customer Satisfaction SpecialistReview fromRachel E
Date: 09/13/2024
5 starsHis name is Cody. He was here. Very nice person very polite very patient a very good listener. He didn’t rush anything and she was very thorough. He really did try to give us good advice and really show us what was going on and give us a lot of options. He represented the company very well, we felt no pressure whatsoever and making a decision at the time and he lent himself to be available whenever we had a questionReview fromRachel E
Date: 09/11/2024
5 starsRachel E
Date: 09/11/2024
Chris **** was very informative has fantastic. Customer service is patient. He Right here took us time to do the job thoroughly explaining many aspects of how much improvement we can make.Pipe Wrench Plumbing, Heating & Cooling
Date: 09/12/2024
Thank you, Rachel, for your kind words for Chris, and thank you for reaching out to Pipe Wrench for same day service. We appreciate your thoughtfulness and your business. - Laura C., Customer Satisfaction SpecialistReview fromRosalyn S
Date: 09/05/2024
5 starsRosalyn S
Date: 09/05/2024
Chase was great! He explained Everything to me and he was very professional!Pipe Wrench Plumbing, Heating & Cooling
Date: 09/06/2024
Thank you, Rosalyn! We appreciate your kind words for Chase. Thank you for choosing Pipe Wrench to address your slow drain situation and to replace your kitchen faucet! - Laura C., Customer Satisfaction Specialist
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