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Business Profile

Restaurants

Cracker Barrel Old Country Store, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Cracker Barrel Old Country Store, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Cracker Barrel Old Country Store, Inc. has 235 locations, listed below.

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    Customer Review Ratings

    1.12

    Average of 52 Customer Reviews

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    Review Details

    • Cindy L

      Date: 11/05/2022

      Don’t order their curbside Service as it is horrible. I ordered my food and the pick up time was 4:27 and an hour later I still don’t have my food. I’ve gone in the building and asked about it. I’ve called them three times I’ve gone online and entered my curbside parking number and nothing works. Still no food. Very disappointing service at this facility.

    • Gary S

      Date: 09/21/2022

      Stopped in at the Kenosha, Wisconsin restaurant/store on Tuesday September 20th, 2022. My wife ordered meatloaf. When she began to pick at it to eat it, she found that the outside was browned and the the inside was raw. We asked the waitress about it being raw. The waitress took it back to the kitchen and came back and asked if my wife would like something other - there was no more meatloaf. My wife said she did want another dish. She asked for chicken fried steak. Several minutes later the waitress brought her back a piece of meatloaf that was about a 1/3 in size of the first piece of meatloaf that was brought out. Obviously the kitchen cut off a section of the first piece she had been given. I ordered the breakfast with biscuits and gravy. We had to remind the waitress that I never received my biscuits when I was nearly done with my other meal items. We were then given the bill for full price of the meal - even thou my wife's portion was not full sized. It was a very bad dining experience that will always be in our minds and will keep us from ever returning. One other note: the restaurant was not even busy when we were there.

    Cracker Barrel Old Country Store, Inc. is BBB Accredited.

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