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Homeway Construction and RestorationReviews
Customer Review Ratings
Average of 81 Customer Reviews
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Review fromKendra L
Date: 07/18/2023
5 starsKendra L
Date: 07/18/2023
We had a kitchen remodel done by Homeway Construction and were more than pleased! From beginning to end, *****, ******* and all of their crews were professional, kind and did great work. We told ***** what our kitchen was missing and he came up with creative ways to address them, including pull out shelves, a coffee maker shelf in the cabinet, a spice cabinet and soft close drawers and cabinets. 10/10 would recommend Homeway to all our friends and family!Homeway Construction and Restoration
Date: 07/28/2023
Thank you for your wonderful feedback! We're thrilled to hear that you were more than pleased with your kitchen remodel by Homeway Construction. From start to finish, our team strives to be professional, kind, and deliver great work.
It's fantastic to know that ***** and ******* listened to your needs and came up with creative solutions to address them, such as the pull-out shelves, coffee maker shelf, spice cabinet, and soft close drawers and cabinets.
Your high recommendation means a lot to us, and we appreciate your willingness to recommend Homeway to your friends and family. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction.Review fromTamara P
Date: 07/06/2023
1 starTamara P
Date: 07/06/2023
So when I first working with this company it was all sunshine and rainbows. They responded promptly. They came out in a timely manner. We had a leak in our third floor attic on a Saturday May 20th. The next day (after the leak was fixed) they came out within 20 minutes of my asking for a quote. The following Monday they came out bright and early with the fans! I was impressed. That Thursday they gave the all clear and took the fans away. On June 10 they came out and fixed the drywall. I was told then the following week we would get the floors done. On June 13th Rowdy came to get my $2500 deductible. This is where it goes downhill fast. My floors still arent fixed. On June 26th I asked for an update. Never got a response. I asked again on June 29th. Never got a response. I called and texted and got ignored. Until I called from my moms phone and was answered on the first ring. Made me feel like a high schooler trying to catch her boyfriend in a lie or something. It made no sense. That day I got a call from ****** and **** saying that my insurance hadnt paid (I have the receipts that they paid out on the 16th). Then they said oh, they didnt quote correctly so theyre waiting on that. From my understanding they provided Allstate with the repair quote and thats what was paid minus $2500 (which homeway received in cash from me). And now its July 6th and Im still getting the runaround about my floors. Theyre still not fixed and Im not even on the schedule to get them fixed. My 1year old and 3 year old have both hurt themselves on these unfinished uneven floors. Its at the point where Im looking at other companies to come out and fix my floors. And the worst part. I was so excited and fully prepared to use this company to do all the renovations in my next house (at least 2 bathroom remodels and probably a kitchen remodel) I thought Id found my go-to company for all of my remodel needs. Im highly disappointed. I would not recommend this company.Homeway Construction and Restoration
Date: 07/10/2023
We appreciate you taking the time to share your experience, and we sincerely apologize for the inconvenience and frustration you've encountered. We understand the importance of promptly addressing your concerns and providing exceptional service throughout the entire process, and we apologize for falling short of your expectations.
Regarding the delay in fixing your floors, we want to clarify the situation. We have been working diligently to fight for the proper coverage from your insurance company. Unfortunately, there has been a discrepancy in the amount they have provided, which has resulted in a significant shortfall of $10,000 from our original bid. We understand how frustrating this can be, and we have been actively communicating with your insurance company to rectify the situation and secure the necessary funds for the complete restoration of your floors. However, we are currently still pending a response from your insurance company on the adequate coverage that your home requires to make the repairs.
It's important to note that when dealing with insurance claims, the process can sometimes be lengthy and complicated. Typically, it can take up to 90 days to start and complete a job, assuming that everything goes perfectly. However, we acknowledge that the communication lapse and lack of clarity on our part have contributed to the frustration you're experiencing, and we apologize for any distress caused.
We deeply regret any miscommunication or lack of responsiveness you experienced during this process. We take your feedback seriously and are taking immediate steps to address these internal issues to ensure it doesn't happen again in the future. We understand the urgency of the situation, especially with your plans to sell your home, and we are working diligently to expedite the resolution.
Please know that we value your business and genuinely care about your satisfaction. We are committed to making this right for you. We will be reaching out to you personally to discuss the next steps and provide you with a clear timeline for the completion of your floor restoration.
Once again, we apologize for the inconveniences caused and appreciate your understanding and patience. We remain dedicated to delivering the highest quality service and restoring your trust in our company. If you have any further questions or concerns, please don't hesitate to contact us directly.Review fromAngie Q
Date: 07/01/2023
5 starsAngie Q
Date: 07/01/2023
Thanks to Homeway Construction they came to my rescue for a plumbing issue on a late Friday afternoon before a holiday! They have also done a remodel on my upstairs bathroom! They will never let you down and they do great work! You have an issuecall them! 5 ************ for sure!Homeway Construction and Restoration
Date: 07/07/2023
Thank you for your kind words and trusting us with your plumbing issue and bathroom remodel.
We're grateful for the opportunity to assist you. Your satisfaction is our priority, and we're thrilled that you're happy with our reliable and exceptional service.
We appreciate your support and hope to serve you again in the future!Review fromBarb J
Date: 06/15/2023
5 starsBarb J
Date: 06/15/2023
Highly recommend. They remodeled a shower and their workmanship was excellent. They were professional and friendly. They also cleaned up their workspace and were very careful when bringing materials in and out of my home. I will call them again!Homeway Construction and Restoration
Date: 07/10/2023
Thank you for your high recommendation! We're thrilled to hear that you were pleased with our shower remodeling services. Delivering excellent workmanship is our top priority, and we're glad it met your expectations.
We take pride in our professionalism and friendly approach, ensuring a positive experience for our customers. It's great to know that our team left your space clean and took utmost care when handling materials within your home.
We're grateful for your trust and look forward to serving you again. Feel free to reach out whenever you need our assistance!Review fromPhilip G
Date: 06/08/2023
5 starsPhilip G
Date: 06/08/2023
Highly recommend! They took two walls out of our dining room, moved HVAC and electrical. Will use again if needed.Homeway Construction and Restoration
Date: 07/10/2023
Thank you for your high recommendation! We're thrilled to hear that you were satisfied with our services in removing walls, relocating HVAC and electrical in your dining room. It was a pleasure to work on your project.
We appreciate your trust and are grateful for the opportunity to assist you. Should you require our services in the future, we'll be more than happy to help.Review fromCannon C
Date: 05/31/2023
5 starsCannon C
Date: 05/31/2023
Highly recommend! They recently completed our commercial property roof repair! Exceptional work, kept the work area clean, did not disturb any of our tenants in the repair process, kept us updated daily on progress, and unbeatable price! Will absolutely use for future properties!Homeway Construction and Restoration
Date: 06/06/2023
We are absolutely thrilled by your fantastic review! It's an honor to have had the chance to work on your commercial property and provide you with an exceptional roof repair. Our team worked hard to make sure to keep the work area clean and undisturbed, so your tenants could go about their daily activities without any inconvenience.
Your kind words about our team's dedication to our process truly warms our hearts. It's customers like you who motivate ** to keep delivering top-notch service. We are sincerely grateful for your recommendation and the trust you've placed in us.
Please know that whenever you have future properties that need attention, we'll be here, ready to assist you. Thank you again for choosing ** and allowing ** to be part of your project.With heartfelt appreciation,
Homeway Construction & Restoration
Review fromClark S
Date: 05/17/2023
5 starsClark S
Date: 05/17/2023
They were very professional and on time. Got my home cleaned up dried after our water heater busted. Will definitely use againHomeway Construction and Restoration
Date: 07/10/2023
Thank you for your kind words and recommendation! We're glad to hear that you found our team professional and punctual in handling the aftermath of your water heater incident. Ensuring your home was cleaned up and dried properly was our top priority.
We appreciate your trust and look forward to serving you again in the future. Don't hesitate to reach out whenever you need our assistance!Review fromSylvia R
Date: 05/17/2023
5 starsSylvia R
Date: 05/17/2023
Homeway Construction is amazing! I would not trust anyone else with my home. They guided me through the entire repair process. And showed my home the utmost care.Homeway Construction and Restoration
Date: 07/10/2023
Thank you so much for your amazing feedback! We are truly honored to have earned your trust when it comes to your home. Guiding you through the repair process and ensuring that your home received the utmost care was our priority.
Your kind words mean a lot to us, and we appreciate your confidence in our services. If you ever need any further assistance, please don't hesitate to reach out. We're here for you!Review fromLaura M
Date: 05/17/2023
5 starsLaura M
Date: 05/17/2023
I used Homeway Construction for a master bathroom remodel and the entire experience was outstanding. I cannot speak highly enough about this company. My experience started with receiving a fast and reasonable quote. The project started within a week of me accepting the bid and stayed on budget. The craftsmanship of the tile work and carpentry was exceptional, and the project manager maintained constant and open communication with me throughout the project. Thank you ***** and all your crew for a job well done. You will be the first company I call for all my construction needs.Homeway Construction and Restoration
Date: 07/10/2023
Thank you so much for sharing your outstanding experience with Homeway Construction! We are thrilled to hear that your master bathroom remodel exceeded your expectations. From the fast and reasonable quote to the exceptional craftsmanship in tile work and carpentry, we strive to deliver top-notch results.
Maintaining constant and open communication with our clients is of utmost importance to us, and we're glad to know that our project manager kept you informed throughout the entire process.
Your kind words and trust in our services mean the world to us. We appreciate being your first choice for all your construction needs, and we look forward to serving you again in the future.Review fromNigel R
Date: 05/16/2023
5 starsNigel R
Date: 05/16/2023
Great job on mitigation and demo. Would use again and recommend to others.Homeway Construction and Restoration
Date: 07/10/2023
Thank you for your kind feedback! We're delighted to hear that you were satisfied with our mitigation and demolition services. We're grateful for your trust and willingness to recommend us to others.
Should you ever require our services again in the future, please don't hesitate to reach out. We're here to assist you.
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