Reviews

Review Details

• Review fromMandi W

  Date: 06/21/2025

  5 stars
  We thoroughly enjoyed our stay at Picture Perfect. We were a family of 6 and it felt like the perfect amount of space for our family.
  Pros: Loved the location. Away from the craziness of Pigeon Forge, but close enough to take advantage of all the activities there. Gorgeous views. Clean, comfortable and had all necessities (towels, toilet paper, dishwashing pods). We only had to buy an extra roll of paper towels.
  Cons: Most of the rules were fine and reasonable. However, there were a few, specifically regarding use of the hot tub that made us a little paranoid to even use it. This is a little bit picky, but the kitchen table top was quite sticky. We played a lot of card games and had to go get a table cloth so the cards wouldn’t stick to the top. There were also quite a few spiders, but they didn’t bother us and it’s to be expected.
  Staying here was the best choice of our vacation. We 100% recommend it and will rent it again if we come out again.

• Review fromDiana E

  Date: 06/16/2025

  5 stars
  The Lodge and guest house were perfect for our large family to get together! The kids and grandkids were all in the lodge and we enjoyed the guest house as a respite from the joyful chaos! The location was perfect. Close to everything we wanted to see and do while nestled in the mountains.

• Review fromJames M

  Date: 06/11/2025

  5 stars
  Splashing Heavenly Retreat has everything you need for a great vacation. The cabin is very accommodating with many bedrooms and bathrooms all nicely decorated. The kitchen offers plenty of seating for large groups. We loved the theater and game rooms. The pool was large and amazing. The water was warm. The pool room was huge with many chairs and towels. The temperature in the room was warm and comfortable. This cabin has amazing mountain views inside and out with floor to ceiling windows. We loved the rocking chairs on all three levels as well as the front porch. This cabin has wood features inside and out making it look like a true cabin. We hope to stay at this beautiful cabin again.

• Review fromWilliam W

  Date: 05/19/2025

  1 star
  Beware.
  Negative reviews are stacking up against this company.
  Misleading photos and predatory business practices. Refusal to accommodate multiple former customers who have had everything from medical emergencies to deaths in families while keeping their hard earned money though they never stayed in the cabin.
  In our case the cabin is UNSAFE for small children, we never stayed in the home and left immediately after pulling up to the cabin and taking stock of the unsafe living conditions. Even a partial refund would have appeased. Yet this predatory company refused.
  Next is the formal complaint we are lodging with the bureau.

• Review fromElaine W

  Date: 05/15/2025

  5 stars
  We recently stayed at the Gritz Carlton to celebrate Mother's Day and my mom's 80th birthday and we had an amazing experience. The cabin was just as it appeared in the photos. We loved the views from the multiple balconies and the hot tub. We appreciated how cozy every room felt and the cleanliness of the entire cabin. The well-stocked kitchen had everything we needed to prepare breakfast and dinner, including double sinks and a double oven. We highly recommend the Gritz Carlton for your Smokey Mountain adventure.

• Review fromLaurie P

  Date: 05/14/2025

  1 star
  Hot Tub was not cleaned ans ready. They gave is $50 back...we paid a $139 cleaning fee and this place was not clean and it is falling apart. Very disappointed and I would recommend you do not rent from them. Owner is trying to sell it, buyer beware and get a home inspection!!!

• Review fromTimothy P

  Date: 05/02/2025

  5 stars
  A Trinity View cabin was the perfect place for us to celebrate our 35th Wedding Anniversary. Quaint and cozy, perfect for a couple!! Supplied with all the basics you would need. The decor was awesome and the cabin was super clean. Our first night there, the welcoming comittee greeted us (Momma and 3 bear cubs). Playing in the trees below the deck and running up and down the back slope. Great location! Bed was so comfy!! Great view of the sunrise from the screened in deck. Short drive to all the attractions we visited!! Bear Camp Cabin Rental staff was super helpful every time I called with questions.

• Review fromKurston T

  Date: 04/28/2025

  5 stars
  Pleased with our stay! The Cabin was nice, And clean. In a quiet location, about 20 min to Gaitlinburg and 40 to Pigeon Forge. The bed was sooo comfortable! Perfect for out girls trip!

• Review fromSusan R

  Date: 04/04/2025

  5 stars
  We stayed at TreeTop Cabin. The cabin was exceptionally clean and the staff was friendly and helpful in resolving the issue of the code not working in the keypunch when we arrived. We had no other need of service. Everything functioned as expected. We used the heat, air conditioner, fireplaces, and hot tub. The temps were 40 degrees to 88 degrees during our stay the first week of April. There was no odd smell or maintenance issues.

• Review fromPaul G

  Date: 03/24/2025

  5 stars
  The cabin was spotless! Please thank the cleaning lady—walking into such a beautifully clean space made our day. The river out back felt like a dream, and the price was very affordable. We also loved the pickleball courts. This place is truly the perfect spot!