Business Profile
Amusement Parks
Six Flags Corporate OfficeThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for Six Flags Corporate Office's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
1.07/5 stars
Average of 150 Customer Reviews
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Review fromMaria J
Date: 07/02/2025
1 starI called six flags this afternoon check on my membership is canceled due missed payment. I told the customer that my credit card were stolen and didnt care. I told them I never got my refund for the deposit on the pass either she I would not get them since my account missed payments. I told her but it was ok for you guys to charge me through the whole Covid with them being closed that so unfair and I also have a battling cancer on top of everything. The customers service and manager where not help at all.Review fromChristina M
Date: 06/02/2025
1 starChristina M
Date: 06/02/2025
BBB ... please re-vjsit the way you grade businesses to include reviews and complaints!I paid for a membership for 6-7 years, even through the year+ they closed for COVID. How did they thank me? By raising my membership fee by 50% without notice or consent. Also by massively deteriorating service. For the last couple of years me and my family have only gone a few times, remarking upon how ****** people who pay full price for a ticket must be. Half of everything closed, leading to longer waits for everything else, what few employees they have left unhelpful, and dirty and unsafe spaces. We don't trust the safety of the rides anymore either, it's all so run down. The place is done. Not even in the top 50% of entertainment choices in ******* anymore. Definitely won't miss it, or the bill.Six Flags Corporate Office
Date: 06/03/2025
Thanks for taking the time to leave us a review. Very sorry your experience wasnt what youd hoped. Please send a note to *************************************************** , so we can better look into your concerns.Review fromKaren J
Date: 05/28/2025
1 starKaren J
Date: 05/28/2025
I bought 9 passes for the 2024 season and then my grandson relapsed, and went to ********* to get treatment at ********. He was not allowed to go to the amusement park or the water park. He is now in remission and has beat cancer twice. I called and requested if we could change them for the 2025 season they said no. I'm just out the money that was spent. It is heart breaking.Six Flags Corporate Office
Date: 05/29/2025
Thanks for taking the time to leave us a review. Very sorry your experience wasnt what youd hoped. Please send a note to *************************************************** , so we can better look into your concerns.Review fromDeborah E
Date: 05/22/2025
1 starDeborah E
Date: 05/22/2025
Dont buy a membership. I had a membership for my family for 5 years. It went from ***** per month to ***** per month. When I called customer service, they just said Im sorry, membership prices went up. They could have notified me and couldnt care less that I canceled.Six Flags Corporate Office
Date: 05/23/2025
Hi **** we appreciate your feedback and would like to hear more from you regarding your experience. Please reach out to us at **************************************************** so we can better assist you.Review fromShutara B
Date: 05/09/2025
1 starShutara B
Date: 05/09/2025
Horrible I called because there id me software they use for discounts was not verifing my information and I called and asked what can they do am I able to purchase tickets at the park a new person in training said no you can only go thru that process & cant buy tickets at the park so now I have to pay full price on my kids birthday even though Im a 1 st responderSix Flags Corporate Office
Date: 05/12/2025
Thanks for taking the time to leave us a review. Very sorry your experience wasnt what youd hoped. Please send a note to *************************************************** , so we can better look into your concerns.Review fromDan R
Date: 05/09/2025
1 starDan R
Date: 05/09/2025
Every year I go this place gets worse. Lines are long enough as it is but now half the rides are out of order, the food lines take over an hour and a half to get food and the prices for the food is triple what it was a few years ago. $16 for a box of nachos, $16 for a turkey sandwich, $6 for a bag of chips from a vending machine etcbut again if it wasnt for every food place having only 1-2 people taking their sweet time to serve people itd be bearable but good lord. You can tell private equity has ruined what used to be a great experience. Its a real bummer.Six Flags Corporate Office
Date: 05/12/2025
Thanks for taking the time to leave us a review. Very sorry your experience wasnt what youd hoped. Please send a note to *************************************************** , so we can better look into your concerns.Review fromJim T
Date: 04/29/2025
1 starJim T
Date: 04/29/2025
Six Flags does not honor tax exemptions for fully disabled veterans, as communicated by their customer support during an attempt to purchase season passes. This policy is maintained despite Oklahoma State law. This approach may be perceived as lacking consideration for disabled veterans.Six Flags Corporate Office
Date: 04/30/2025
Hi ***, we appreciate your feedback and would like to hear more from you regarding your experience. Please reach out to us at **************************************************** so we can better assist you.Review fromChris M
Date: 04/20/2025
1 starChris M
Date: 04/20/2025
I am sorry that your child was unable to ride the Bumper Cars. The Ride Operator has the final say regarding the height of guests who may not meet the Rider Criteria. This is set by the ride manufacturer and is for the safety of the Guests.????I already talked to many other operators around the park a few supervisors and people who agreed but the problem is no one really has a position to say or do anything thats why this is a problem and a unacceptable response on your end as well. When I go to the height office and your staff has the education on a 3rd grader and measures my daughter with a stadiometer that is clearly way off and needs to be calibrated.... and she gets 4'3" then places 43" on her wrist............. I would really consider changing your job application before hiring people to manage peoples safety and lives around the park with that lack of ***** its very concerning !!! Mind you I have the wrist band that was given @ 43" and a doctor note of height that puts your stadiometer at 5"+ off.And quite frankly that whole "its up to the operator" is a very heavy tossed around poor not legit unacceptable response and is most def not the right reply. Height check is a requirement for a reason and a person is either one or the other tall enough or not there is no grey area, either the height stick hits the head and clearly shows the person is tall enough or it swings above the head and shows the person does not meet the requirements... The only thing that may be called out by the operator to say no is a safety concern not discrimination!List goes on but not enough room to type....Six Flags Corporate Office
Date: 04/23/2025
Thanks for taking the time to leave us a review. Very sorry your experience wasnt what youd hoped. Please send a note to *************************************************** , so we can better look into your concerns.Review fromElizabeth J
Date: 12/22/2024
1 starElizabeth J
Date: 12/22/2024
I recently went to Six Flags over Texas Holiday in the park experience to try to have a good time after the loss of my father that loved Six Flags. I have had a season pass since I was 5 and now I'm almost 40 and I have never had such a bad time before. To get to my complaint I bought 3 already over priced hot chocolate cups that you can get refills wile you are in the park. I come to Holiday in the park for shows and hot chocolate because of the cold not rides. The only thing is they do not have it ready and available like they should. I was at the park when it opened and only got one refill the hole time tell they closed at 9:00pm because every were I went didnt have any. They sold the cup but had no hot chocolate to put in it. One place I spent an hour in line for them to say they have non and it because they have to have hot water delivered to them since its not available at all stations. Thats ridiculous and very unsanitary if you think about it. The point is if you sale something with the intention to promote unlimited refills you should have that ready for everyone. I went to customer service and that was a joke she would not refund me for my cups that didn't give me the experience they promoted. She just offered to ****** me around tell we found a place that had some she didnt care . That is not the experience I expected spending the whole time hunting down hot chocolate. Very disappointed customer will not go back to ******** in the park with my family again and if there is not changes with there service probably never again. They are not the same as they use to be. They have gone down really bad and that's a shame. Also, I want to say they need better lighting I fell down the steps waiting to go into a show because me and everyone else was in pitch dark were they wanted us to line up. After I fell because I could not see the steps I had bruised knees it could have been worse. Just another sign that they don't care enough to keep things safe for others.Six Flags Corporate Office
Date: 01/13/2025
Hi *********, we are sorry for any disappointment caused. We hope to have the opportunity to welcome you back into our parks. If you could please send an email to **************************************************** an expert Support Agent is ready to assist you quickly with your concern.Review fromPatrick B
Date: 11/19/2024
1 starPatrick B
Date: 11/19/2024
Disgusting company that has no problem with stealing from its customers. I purchased two flash passes for $34. The time for entry was the time the park closed, but I figured they wouldn't have sold them to me if they weren't legitimate, right? Wrong. I was turned away at the gate by the operator. He told me to go to the customer service ********************** to get a refund. There, the agent said the charge wouldn't go through if the flash pass wasn't use. This was a lie. I complained online and was told "we will not be able to refund the tickets purchased and used in park". What? The tickets were never used. They REFUSED to let me use them. Would not recommend going here to anyone who doesn't like having the money sucked out of them.Six Flags Corporate Office
Date: 11/20/2024
Thanks for taking the time to leave us a review. Very sorry your experience wasnt what youd hoped. Please send a note to *************************************************** , so we can better look into your concerns.
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