We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Candles

Forever Wick Candle Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Candles.

Reviews

This profile includes reviews for Forever Wick Candle Company's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Forever Wick Candle Company has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    3.71

    Average of 185 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Gary M

      Date: 05/28/2025

      I ordered a bundle that should have included 4 candles with diamonds, a diamond bath bomb, and a separate diamond in a bag. I ordered it several weeks before mother's day. They didn't arrive until the 18th of May. Weeks after Mother's day. Then to top it off, they didn't send the bath bomb with it. Only thing customer service did was blow smoke and wanted to have me make another purchase with a discount that was already being offered. I repeatedly attempted to reason with them and they just blew me off with the same discount offer. Don't buy from these guys. They have nearly zero customer service, shipping could be faster on foot, and they don't give what is paid for. Complete rip off... avoid like the plague.

    • Alexander R

      Date: 05/22/2025

      Very bad ***************** I have ordered 2 *********************** (this one that has 1 diamond, the other one had 3), plus the "not so limited offer" where you get a free diamond with your order. I pay my order using ******. I received the notification from ****** that the package was delivered. I was at home and never heard the buzzer or anything. When I checked the hallway where packages get delivered in my building, there was no package. I living in a building with 6 units and we shared the same door, so I proceed to ask my neighbors just in case they mistakenly took my package. Any one saw the package. So, I proceed to contact the Merchant and all they say is that the package was delivered and showed the **** tracking number. They are not doing anything else. I really wanted the merchandise, but they are not cooperating with me on getting the products I pay for and never personally received. I have opened a case thru ****** and they did not help me either.

    • Orlandria H

      Date: 02/13/2025

      This company falsely advertised sent damaged items and did not include the additional bonus items as stated on website with purchase. I contacted customer service, sent photos, and was ignored after receiving an email that they would respond to my complaint. I spent a lot of my hard earned money to be deceived by Forever Wick Candles do not trust their advertising they are liars and manipulating thieves. I am very disappointed in myself for being fooled by the sparkling manipulative website. Stop stealing the publics money!!!

    • Zachary R

      Date: 02/08/2025

      Forever wick ** just out stealing money! Dont even respond to anything I just want my money back if thy deliver on there product I wouldnt have cared on doing the review I just wouldnt have gone back

    • Jelena V

      Date: 02/02/2025

      made order on 26th December 2024 and no response on my emails and there is no phone number to call customer services, it already February 2025.. awful service,, i purchase this as a gift ,one via their website and another one via groupon, no delivery yet.. very bad.. do not recommend to deal with this company

    • Monica S

      Date: 01/26/2025

      Ordered candles in Dec 13 2024. Had not received the candles until Jan 13th. The company stated 3 to 5 day shipping. When I received the candles on of them was broke. I immediately contacted Forever Wick to let them know. You have to email them because they have no contact number. I followed up this week with an email message through the website. They replied to my email requesting pictures for the broken candle which I included in my original email on the 13th of Jan., so I replied again with pictures of the broke candle. I still have not received a response to the email. Buyers beware.

    • Amanda E

      Date: 01/21/2025

      DO NOT ORDER!ITS BEEN A MONTH. No products, no responses to emails and phone number found online does not work. They take your money and will not respond to any inquiries- especially to cancel my order. Their shipping policies and such have been removed from their website- Shop Pay has their shipping policy as orders ship in 24 hours, high volume -14 days.Its been a month! No response, no items. If I ever get the **** items, I wont be able to return because other customers state they never get their money back. This company needs to be shut down!

    • Bertie S

      Date: 01/16/2025

      I ordered Dec. 30th. Still my order has not been shipped. They won't answer. My emails. A **** way 2 do business. Very unhappy with there service. I spent allmost 100 .

    • jd w

      Date: 01/15/2025

      ordered a candle 3 weeks ago and was told 3-5 business days, sent an email and never heard back for about 3 weeks and item still is not on the way. 0/10. absolutely a scam.

    • Fletcher P

      Date: 01/15/2025

      Ordered candles dec 14 still not received yet what is up with this company scam. ***** p

    Forever Wick Candle Company is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.