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Business Profile

Candles

Forever Wick Candle Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Candles.

Reviews

This profile includes reviews for Forever Wick Candle Company's headquarters and its corporate-owned locations. To view all corporate locations, see

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Forever Wick Candle Company has 3 locations, listed below.

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    Customer Review Ratings

    3.71

    Average of 184 Customer Reviews

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    Review Details

    • Ryan B

      Date: 01/12/2025

      Worst company ever, Id give negative stars if possible. Wont refund or allow you to cancel even after sending multiple emails after waiting a month for the 4 expensive candles I ordered my girlfriend for Christmas that never arrived and Ive never received any updates to this date

    • Quinby H

      Date: 01/10/2025

      Candle arrived broken. It was in a cardboard box isnt a thin bubble wrap around it. I open a box of shattered glass. Emailed the company 3x. No response but I got this email to rate them. I bought 5 of the Groupons for this company and cant refund them so it just lost money and junk mail. No real diamonds worth seeing anyway. Especially for the price on ******* and regular price. Took long shipping from ** to ** but it was $8 to ship. Box of glass smells good. DO NOT BUY!!

    • Leonardo D

      Date: 01/09/2025

      I bought candles from them over a month ago and still nothing, sent them emails and still nothing no replies back.

    • Wanda P

      Date: 01/09/2025

      Sorry company to do business with. I placed my order on 12/19/24 and have not received it and it is now 1/9/25. They have responded to my email asking where my order is. Email said to be patient they received my order and are working on it. If processing takes 1-4 business days as they state, whats the problem? My order should be here by now. I had to give them 1 star because it wont let me do less.

    • Jessica P

      Date: 01/08/2025

      TOTAL SCAM! Ordered over a month ago! Still hadnt shipped and company will not respond to emails and refuse to refund!! STAY AWAY!

    • Mike W

      Date: 01/08/2025

      Never received my purchase. I spent $100 on my wife for Christmas and it still hasnt arrived. They wont return my emails they just keep sending me ads to buy more. What a joke

    • Angela M

      Date: 01/07/2025

      I ordered over $285 worth of merchandise for Christmas present 12/4/24. Still havent received ordered products. Their emails reflect working on order. Actively disputing order.

    • Marc L

      Date: 01/06/2025

      Predatory company. Items claims to be shipped in 5-8 days. Items did not even receive a shipping order untill 20 days later, 10 days after that (a month after initially ordered) tracking number shows item still waiting to be shipped.

    • Sean W

      Date: 01/06/2025

      Ima join the hate train i ordered on the 15th of december as of now jan 6th and status is paid and order is unforfileed. Emailing is use less as i have emailed twice with no respons. Trying to be respectful and not bother them to much if bussy but considering i paid shiping 2-5 days. They realy are jerking people around. Sounds like people are eventually reciving. ?? what ever the case very unporfesional.

    • Jane S

      Date: 01/06/2025

      If I could leave less than one star I would. I ordered my candles December 20th 2024, it's now January 6th 2025, and I have yet to receive my order. I sent two emails to customer service regarding their shipping policy which states within 2-5 business days. We are long past that, and no response. What's worse, is they charge you a 10% restocking fee if you cancel your order, and there is no phone number provided to actually speak to a human! This is the worst customer service I have ever encountered. Do not trust/buy from "Forever Wick Candles" out of ******, **. They do not deliver anything!

    Forever Wick Candle Company is NOT a BBB Accredited Business.

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