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G6 Hospitality LLC (Corporate)This business is NOT BBB Accredited.
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Reviews
This profile includes reviews for G6 Hospitality LLC (Corporate)'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
1.11/5 stars
Average of 87 Customer Reviews
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Review fromTrisha C.
Date: 12/25/2022
1 starIf I could give this motel 6 and *************** at zero I would this hotel has ***** bugs dirty rooms the bathroom was never cleaned they was hair all over the floor literally went to turn on the shower and ***** bugs started coming out everywhere the owner agreed to repay my money when it comes time for me to get my refund they refuse and said I had to go through booking.com booking.com the motel 6 automatically got my money from a Booking.com and refuse to give it back they literally took over $100 from me on Christmas Eve when I was traveling up here to see my child this is on right this is not right at all this is unfair treatment if your place of business is this nasty it should be closed down not open for businessReview fromHayden N
Date: 12/09/2022
1 starHayden N
Date: 12/09/2022
I paid for one night previously before arriving a long day of travel. It was the worst experience I have ever encountered with any motel or hotel. Due to dirty/unclean and unsafe rooms, I tried to reach out to them at front desk for assistance. After an hour wait at front desk with no one available, returning to the room, and several phone calls later to the front desk ..I finally had some assistance to switch rooms. First room had; blood on the walls, urine on the toilet, black mold, others belongings under the bed, and yellow stains all over the sheets. The next room had all of the above,plus a wall fan in the bathroom hanging if from it electric cords! I called front desk another several times around ****pm to handle a domestic dispute and the concerns as my partner was in an anxiety attack only for them to arrive at 6 am to give the others a warning before check out with minimal sleep all night. I waited to speak with an on-site manager ASAP the next morning to hopefully find a resolution and some type of understanding , only to be cut-off when explaining my concerns and receive disrespectful comments with a lobby full of people. If I could, i'd give - the false advertised experience a zero star. No one deserves this type of treatment! No customer deserves to feel, or be treated the way I did. Very poor customer service, & a lot of negligence! We absolutely regret booking with this motel!G6 Hospitality LLC (Corporate)
Date: 12/10/2022
Hello ******,
I want to thank you for contacting Guest Relations and letting me know about your unfortunate experience at our Motel 6. Please accept our sincerest apologies that your stay was less than satisfactory.
Your report has been forwarded to the appropriate department and you will receive a response within the next 7 days.
Thanks,
Customer CareReview fromJuan H
Date: 11/22/2022
1 starJuan H
Date: 11/22/2022
I am very disappointed the floors were dirty the pillowcases had ashes on them and what really made me upset was the next morning when it was time to shower and you see **** on the toilet stools that really ****** me off and the manager had the nerve to offer me 10 percent no that's unacceptable I would like to talk to someone else as I have pitcures of the mess in that roomG6 Hospitality LLC (Corporate)
Date: 11/26/2022
Hi ***** After reading your review, we're disappointed to learn that we fell short of your expectations. We're constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.
In the meantime, we'll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.
Kamal K.
Customer CareReview fromVeronika S
Date: 11/20/2022
1 starVeronika S
Date: 11/20/2022
Arrived at motel 6 in *********** **** at 4 am. Told the front desk attendant we are staying a few hours... He charged us ***** for a room advertised on the website for ***** and demanded a CASH DEPOSIT THAT HE STOLE!!! The overnight desk attendant stole my deposit !!!!! Motel 6 in *********** **** 11/15/2022 Hotel was very noisy, strange people sitting in the hallways and cleaning person screamed when she spoke. We didn't get any sleep and had 10 more hours of travel. Horrible place and thieves as employeesG6 Hospitality LLC (Corporate)
Date: 11/26/2022
Hi ********* Thanks for taking the time to review your recent stay with us. We'd like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.
It's valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.
Kaur J.
#Team6Review fromDavid M
Date: 10/19/2022
1 starDavid M
Date: 10/19/2022
I think this motel 6 in ****** room 118 a very unsafe we have the huge crack in the door which anybody could get in is very unsafeG6 Hospitality LLC (Corporate)
Date: 10/22/2022
Dear *****,
I appreciate you contacting us regarding your experience at our Motel 6 property in Corona, CA.
First and foremost, I would like to personally apologize for the inconvenience you experienced during your stay. This is not our standard and I would like to thank you for bringing this matter to our attention. We will review your concerns along with our expectations of you as a customer with our location and the appropriate measures will be taken.
If you have any questions, please do not hesitate to call us on X-XXX-XXX-XXXX. If calling from outside the United States, the number is X-XXX-XXX-XXXX. The office is open 9 a.m. to 10 p.m. Eastern Time 7 days a week.
Thanks,
Kamal K.
Customer CareReview fromRandy G
Date: 10/18/2022
1 starRandy G
Date: 10/18/2022
This Hotel is a joke and fraudulently charged our credit card after we left the property. We had a two night stay booked and was called after checkout saying we did not have a room for the second night. We were told we would not get a refund because we had (of course) not checked out by 11:00 am however the lady at the front desk did not call until 11:35 saying we could not stay the second night. We then noticed charges on our credit card that we did not authorize. We called back to the hotel and the same lady at the front desk said it was only a "Hold Charge" on our credit card until **************** charge was paid by our credit card company ************ We also asked for a reimbursement and final receipt when we returned to the hotel to pack our belongings. We were denied both of them by the same lady at the front desk. She apologized that she had to call use but it was the owners decision and she then told ** if we did not leave the property she was told to call the police. She also told ** that the owner was going to confiscate all of our personal belongings and our new car for themselves if we did not leave. We were confused with everything and I guarantee you this family and anyone we know will never darken the door of this filthy and demotic establishment. Evil reeks in this hotel and the smell of drugs and cigarette smoke was very prevalent, even in the non-smoking areas. This is a college town with better options for you to stay. Our entire family and friends were appalled by the rude, unprofessional, and the arrogant behavior of the staff and management. It was deplorable.G6 Hospitality LLC (Corporate)
Date: 10/19/2022
Dear ***** *********
Thank you for taking the time to tell us about your experience. Your feedback is very important to us as we strive to provide a great guest experience.
After reviewing your review, I would like to convey on behalf of the company, our sincerest apology for your experience during your stay.
We would like to discuss this matter with you and ask that you take time to call us at Customer Care. Please refer to report number # ******** .
Our toll-free number is X-XXX-XXX-XXXX, if calling from outside the United States the number is X-XXX-XXX-XXXX. Our office hours are 9:00 am to 10:00 pm, Eastern Time and for your convenience we are available 7 days a week.
We look forward to speaking with you soon.
Customer CareReview fromTamah M
Date: 10/15/2022
1 starTamah M
Date: 10/15/2022
I wish I could upload pictures as proof. But unfortunately, Studio 6 on ******* I ********** is on my never again list of places to stay, and I travel a lot as a sports mom. 1st, we reserved 2 queen ***** we got 2 doubles. 2nd, there were no blankets on the beds and security said there was none. (we got there at 130am) And the mattresses are filthy. The counters were dirty, We had to clean them. There are missing drawers in the nightstand and kitchen. There was a full kitchen available, however no supplies to cook or eat with (nothing). The floors were scraped up and less than clean. I was refunded 10% of the $177 for 2 nights. And when I asked could I change to a room with queen ***** I was told that I had to wait until they checked all their other reservations in. The good news is that there were no bugs and we didn't get bit by anything. Whom ever owns this, if it's not G-6, than whomever bought them out needs to come and totally rehab the property, and fire and hire more competent staff. These could be really nice, but I was totally unhappy with this experience. And if I wasn't there for a sports event with my family, I would have left.G6 Hospitality LLC (Corporate)
Date: 10/17/2022
Dear ***** *******
I want to thank you for contacting Customer Care and letting me know about your unfortunate experience at our Studio 6 in Greensboro, NC. Please accept our sincerest apologies that your stay was less than satisfactory.
Studio 6 takes reports of poor conditions very seriously. Your report has been forwarded to the appropriate department and you will receive a response back within the next 5 days
If you have any questions, please do not hesitate to call us at X-XXX-XXX-XXXX, if calling from outside the United States the number is X-XXX-XXX-XXXX. Our office is open 9 a.m. to 10 p.m. Eastern Time 7 days a week 
Please refer to report number # GRLR6NS5.
Sincerely,
Customer CareReview fromRobert J
Date: 10/05/2022
1 starRobert J
Date: 10/05/2022
I was very unhappy with my stay I did not stay my first night in the room due a family emergency that I came in for so I went to my room the second night to the sheets where dirty so I call the front desk and told them the sheets need to be changed and microwave need a plate and it rad rust in it. She told they could change the sheets tonight. I asked them to change the sheets in the morning so when I came back that night the sheets where not change and the microwave still did not have a plate in it. So I went to the front to talk to them she told they where not going to change the sheet until we checked out. So I asked if I checked out early could I get my money back on my remaining nights she told me no I can not get any money back at all. So I still checked out early the next morning with still remaining nights to stay. I hope I can get my money back on my remaining nights. I WILL NEVER STAY HERE AGAIN. And as of today I have called customer service and no one has called me back that is very poor customer service.G6 Hospitality LLC (Corporate)
Date: 10/05/2022
Dear ****** *********
I appreciate you contacting us regarding your experience at our Motel 6 property in Bossier City, LA.
First and foremost, I would like to personally apologize for the inconvenience you experienced. This is not our standard and I would like to thank you for bringing this matter to our attention. We will review your concerns along with our expectations to you as a customer with our location, and the appropriate measures will be taken.
Motel 6 is committed to guest satisfaction and appreciates you taking the time to notify us of your concerns, and look forward to providing your future lodging needs.
If you have any questions, please do not hesitate to call us at X-XXX-XXX-XXXX, if calling from outside the United States the number is X-XXX-XXX-XXXX. The office is open 9 a.m. to 10 p.m. Eastern Time 7 days a week. Please refer to trace number #GRE4HUQ9.
Thank you,
Dan J.
Customer CareReview fromNicki L
Date: 10/04/2022
1 starNicki L
Date: 10/04/2022
Worst hotel we ever stayed at!! The toilet was not functional and the roof leaked into the ceiling light causing the light globe to fall to the floor. I do not recommend this hotel to anyone. The front desk was rude and did not care. I asked for a refund and they said no refunds! Never ever again will we stay at a Studio6!!!!!!!!!!!!!!G6 Hospitality LLC (Corporate)
Date: 10/05/2022
Dear ***** ********
I appreciate you contacting us regarding your experience at our Studio 6 property in Kissimmee, FL.
First and foremost, I would like to personally apologize for the inconvenience you experienced. This is not our standard and I would like to thank you for bringing this matter to our attention. We will review your concerns along with our expectations to you as a customer with our location, and the appropriate measures will be taken.
Studio 6 is committed to guest satisfaction and appreciates you taking the time to notify us of your concerns, and look forward to providing your future lodging needs.
If you have any questions, please do not hesitate to call us at X-XXX-XXX-XXXX, if calling from outside the United States the number is X-XXX-XXX-XXXX. The office is open 9 a.m. to 10 p.m. Eastern Time 7 days a week. Please refer to trace number #GRUAQ7MP.
Thank you,
Dan J.
Customer CareReview fromDaniel D
Date: 09/20/2022
1 starDaniel D
Date: 09/20/2022
One star is too much for this place. Lights flickered, front desk extremely rude, even so far as to threaten to have cars towed off premises which I did not feel comfortable disclosing such information with. There were stains on the bed and the faucet from the tub broke off, so we couldn't bathe. 2 out of 6 people began sneezing profusely when exposed to the ** unit. The other room flat-out stank and there were rather suspicious-looking holes in random places perfect for hidden cameras. Not enough blankets. Microwave use caused minor blackout, the toilet had a direct line to **** it was so loud. Hotel ****!G6 Hospitality LLC (Corporate)
Date: 09/21/2022
Dear ****** ****,
Thank you for taking the time to tell us about your experience. Your feedback is very important to us as we strive to provide a great guest experience.
After reviewing your email, I would like to convey on behalf of the company, our sincerest apology for your experience during your stay.
We would like to discuss this matter with you and ask that you take time to call us at Customer Care. Please refer to report number # ********.
Our toll-free number is **************, if calling from outside the United States the number is **************. Our office hours are 9:00 am to 10:00 pm, Eastern Time and for your convenience we are available 7 days a week.
We look forward to speaking with you soon.
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