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G6 Hospitality LLC (Corporate)This business is NOT BBB Accredited.
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Reviews
This profile includes reviews for G6 Hospitality LLC (Corporate)'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
1.11/5 stars
Average of 87 Customer Reviews
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Review fromJulie P
Date: 02/22/2023
1 starJulie P
Date: 02/22/2023
DO NOT choose Motel 6on ********* in *********** **********. HORRIBLE!!! If I could put 0 stars I would have. No toilet paper, hand towel, garbage can
Had to ask for all of that at the check in desk. Noise all night long. People going in and out of the rooms. Meeting people who where driving in and around the parking lot in loud cars. A someone had dog that was with them outside and was barking off and on all night. I know that Motel 6's are a lower budget place to stay. We choose them because they are dog friendly and dogs stay free. In our travels we have stayed at some nice ones and some mediocre ones but this one on ********** gets 0 stars. Like I stated earlier do not choose the Motel 6 on **********. In *********** **********.G6 Hospitality LLC (Corporate)
Date: 02/22/2023
Dear ***** **********,
I want to thank you for contacting Customer Care and letting me know about your unfortunate experience at our Motel 6 in Albuquerque, NM. Please accept our sincerest apologies that your stay was less than satisfactory.
Motel 6 takes reports of multiple service issues very seriously. Your report has been forwarded to the appropriate department and you will receive a response back within the next 5 days
If you have any questions, please do not hesitate to call us at **************, if calling from outside the United States the number is **************. Our office is open 9 a.m. to 10 p.m. Eastern Time 7 days a week 
Please refer to report number # ********.
Sincerely,
Customer CareReview fromAmber R
Date: 02/19/2023
1 starAmber R
Date: 02/19/2023
I was kicked out of the bechelli motel 6 in *******,**. Where I stayed all last year with zero issues until ******* shown up. She decided to bully and harass me for being homeless. Dirty looks and rudeness from check in on the 9th day one. When the entire staff was nice to me besides her before that. I was a clean the entire time. When I had the money to pay and the manager was letting others check in early and lied and told me I had to wait until 11am to 3pm to get a fridge and microwave room. But I used to switch all last year and waited outside for my room and they would let me switch right away before. Also not make me wait and she kicked me off the property just for trying to wait for my room outside of it. When I've done this before with permission from staff. I had to much stuff to carry to walk with it all. She had some creep spy on me and be a peeping ***. She was making up rules as she went and picking and choosing who gets to stay there and check in early when there were rooms clean being rude the entire time and giving me attitude. Because I am a local homeless. This is about the third motel who has bullied and harassed me for being homeless. Something needs to be done and we need to make a stand. I kept clean the entire stay and didnt bother any one. I even had money to pay that day and she was rude from day one. I had reserve When every one else there was nice to me. I could have complained about the blood on the walls and hair all over the place and toilets not even be cleaned or rooms have no bed mattress pads on their beds. So the blood stains gets on your sheets. I didn't complain at all. I just wanted clean towels and sheets and microwave and fridge room. There were microwave and fridge rooms available and she refused to give me one. The manager is super rude and disrespectful towards paying customers and straight chased me off the property giving me an anxiety attack. They aren't supposed to get in your face like that. That should be illegal.G6 Hospitality LLC (Corporate)
Date: 02/21/2023
Dear ***** *******,
I want to thank you for contacting Customer Care and letting me know about your unfortunate experience at our Motel 6 in Redding, CA. Please accept our sincerest apologies that your stay was less than satisfactory.
Motel 6 takes reports of multiple service issues very seriously. Your report has been forwarded to the appropriate department and you will receive a response back within the next 5 days
If you have any questions, please do not hesitate to call us at **************, if calling from outside the United States the number is **************. Our office is open 9 a.m. to 10 p.m. Eastern Time 7 days a week 
Please refer to report number # ********.
Sincerely,
Customer CareReview fromGrace L.
Date: 02/16/2023
1 starGrace L.
Date: 02/16/2023
If I could give it zero stars I would. The rooms are dirty, ********* or toilets are broke in some rooms and even you need towels, bedding etc they are never available to give it to you. The staff are rude and very disrespectful. They charged my card over what they told me. I informed them I had another person coming to the room to stay with me once she got finished with her stuff but the next morning when I was waiting on my ride, the male owner came up to ** and approached me very rudely and told ** to go down stand in the cold because my dog was there. Mind you this hotel is pet friendly and I paid the fee for the dog. He continued to argue and be disrespectful then said he was trespassing ** because she showed up. Once again I informed them she would be here and she helps make sure I'm medically and mentally safe. I'm now standing in the cold, and it's snowing and I'm pregnant. Which they were aware.G6 Hospitality LLC (Corporate)
Date: 02/23/2023
Dear ***** *****,
Thank you for taking the time to tell us about your experience. Your feedback is very important to us as we strive to provide a great guest experience.
After reviewing your feedback, I would like to convey on behalf of the company, our sincerest apology for your experience during your stay.
We would like to discuss this matter with you and ask that you take time to call us at Customer Care. Please refer to report number # ********.
Our toll-free number is **************, if calling from outside the United States the number is **************. Our office hours are 9:00 am to 10:00 pm, Eastern Time and for your convenience we are available 7 days a week.
We look forward to speaking with you soon.
Sincerely,
Customer CareReview fromLuis V
Date: 02/06/2023
1 starLuis V
Date: 02/06/2023
Got put on the *** list for no reason when I just stayed there on the first of February of 2023 at motel 6 in *************** **. For whatever reason the manager has against me there I have done nothing to her for her to put me on the *** list for no reason, just to pick and choose who she can put on there isn't fair people like that should be fired very unprofessional.G6 Hospitality LLC (Corporate)
Date: 02/08/2023
Dear **** **********,
I appreciate you contacting us regarding your experience at our Motel 6 property in Fort Bragg, CA.
First and foremost, I would like to personally apologize for the inconvenience you experienced during your stay. This is not our standard and I would like to thank you for bringing this matter to our attention. We will review your concerns along with our expectations to you as a customer with our location and the appropriate measures will be taken.
It is the property's sole discretion who they choose to rent to. Please query the property directly with any concerns.
Motel 6 is committed to guest satisfaction and appreciates you taking the time to notify us of your concerns, and look forward to providing your future lodging needs.
If you have any questions, please do not hesitate to call us at **************, if calling from outside the United States the number is **************. The office is open 9 a.m. to 10 p.m. Eastern Time 7 days a week. Please refer to trace ID# ********.
Sincerely,
Customer CareReview fromRocio A
Date: 02/01/2023
1 starRocio A
Date: 02/01/2023
I made a reservation on 9/20/2022. 2 nights for a total of $147. I got a voicemail on Jan 9, 2023 that they had to cancel my reservation due to a pricing error and I had to rebook. They are charging $996 now for 2 nights. It was not a glitch, they just realized they can charge more since there is an event in town.G6 Hospitality LLC (Corporate)
Date: 02/02/2023
Dear ***** *****,
I want to thank you for contacting Customer Care and letting me know about your unfortunate experience with our Motel 6 in Palm Springs, CA. Please accept our sincerest apologies that your stay was less than satisfactory.
Motel 6 takes reports of reservation concerns very seriously. Your report has been forwarded to the appropriate department and you will receive a response back within the next 5 days.
If you have any questions, please do not hesitate to call us at **************, if calling from outside the United States the number is **************. Our office is open 9 a.m. to 10 p.m. Eastern Time 7 days a week 
Please refer to report number # ********.
Sincerely,
Dan J.
Customer Care
Review fromLynette T
Date: 01/30/2023
1 starLynette T
Date: 01/30/2023
I check in my room January 15 with my 3 month old ********* 7 year old ************ checked out January 29, because the owner the ****** lady is racist & hate black people I was in a king ******* room *** my rent was always on time & never late. SometimesI pay the night before & renew my stay. This racist rude lady told housekeeping to tell me I got to move upstairs & I said why she tells me over the phone because your room has been booked up for 1 year now listen to this it's 9am in the morning I been here almost 3 weeks with 2 kids again my 3 month old & 7 years old I was paying $60 per day & $70 on the weekend since her hotel is a *************** own that hotel she treated ******* kids like a dog on the streets so I told her if I move can you make sure it's a downstairs unit because my doctor Dont want me upstairs because I'm a diabetic type 2 & If my blood sugar drop I Dont want to fall downstairs with my 3 month old because I fell 3 times when I was pregnant when my blood sugar drop so she said whatever if you don't want the room I give you u can check out & leave so I said okay so I leave my grandma funeral go to the front desk to get my new key guess what she threw us in the back on the second floor it's rainy so hard outside ******* 7 year old why I'm holding my 3 month old going up & down the stairs in the rain I ***** want to leave my baby in the room by his self because he will fall off the bed because he know how to roll over I was crying so hard because I just left a shelter 3 weeks ago & I'm sick of moving my clothes around so since they had weekly rates at this hotel once I got back on my feet I was going to make this my home for right now like other people do that live here with their kids. Even after I explained to this lady so many times that I was sick & I had D&C surgery & 6 blood transfusion after I delivered my son she still ***** care I spoke with her twice about this & I was crying in the lobby to the other employee that was working after sheG6 Hospitality LLC (Corporate)
Date: 02/01/2023
Dear ******* ******,
I appreciate you contacting us regarding your experience at our Motel 6 property in West Memphis, AR.
First and foremost, I would like to personally apologize for the inconvenience you experienced during your stay. This is not our standard and I would like to thank you for bringing this matter to our attention. We will review your concerns along with our expectations to you as a customer with our location and the appropriate measures will be taken.
Motel 6 is committed to guest satisfaction and appreciates you taking the time to notify us of your concerns, and look forward to providing your future lodging needs.
If you have any questions, please do not hesitate to call us at **************, if calling from outside the United States the number is **************. The office is open 9 a.m. to 10 p.m. Eastern Time 7 days a week. Please refer to trace ID# ********.
Sincerely,
Customer CareReview fromKim Phuong H
Date: 01/28/2023
1 starKim Phuong H
Date: 01/28/2023
To whom it may concern, On the Web-Site, Studio 6 advertised that it had Wi-Fi. I booked 4 nights, then the first night 07-10-22 I found out no Wi-Fi. The day after, 07-11-22 I asked for checking out and the 3 nights REFUND. The property manager ** ( not sure first or last name) agreed to REFUND $237.27. Since now, I still didn't receive my REFUND yet. I did call 3 times to ************* with REF # ******** and provided address and authorized to my sister whom is living in ************, ** to receive the REFUND. The staffs keep saying the check already sent, I have to wait for 30 business days. It has been so so long since 07-11-22, where is my REFUND $237.27? Bad leadership, unprofessional staff, false advertize, liar. I would not recommed anyone to stay here. You rather pay a little bit more and stay in a nice Hotel. Your life deserve it. I'm going to file complaint to Better Business Bureau.G6 Hospitality LLC (Corporate)
Date: 01/30/2023
Dear *** ****** *****,
I do apologize you have yet to receive your check. We can confirm the check was mailed out on 1/20/23, so it should be arriving at your previously confirmed address shortly.
If you have any questions, please do not hesitate to call us at **************, if calling from outside the United States the number is **************. The office is open 9 a.m. to 10 p.m. Eastern Time 7 days a week. Please refer to trace number #********.
Thank you,
Dan J.
Customer CareReview fromR. T
Date: 01/26/2023
4 starsR. T
Date: 01/26/2023
Staff members at this Motel 6 are respectful and professional. That includes manager *****, the front desk and housekeeping personnel. Easy access to U.S. 75 and Interstate 635 is an added bonus.G6 Hospitality LLC (Corporate)
Date: 01/28/2023
Hey *********, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can't wait to tell our staff. Until next time, safe travels.
**************
Review fromCheyanna C
Date: 01/07/2023
1 starCheyanna C
Date: 01/07/2023
I will NEVER rent from a Motel 6 again. Me and the father of my children and both my my kids got to the room around 7 pm and the walls were disgusting, floors had not been cleaned in lord knows how long, toilet was disgusting. After we laid down for bed 30 minutes later I was getting big bites all over me, THEY HAVE BED BUGS AND KNOW IT they aren't taking care of it I asked for a refund which they gave me a refund and they were only worried about me leaving after they gave me a refund. Worst place I've stayed at I have stayed at some pretty ****** places and NEVER had an issue with BED BUGS. My children were laying in that bed!! On top of that if I bring them to anyone's house who is going to have to pay for that out of pocket?! Me!G6 Hospitality LLC (Corporate)
Date: 01/09/2023
Dear ******** ********,
Thank you for taking the time to tell us about your experience. Your feedback is very important to us as we strive to provide a great guest experience.
After reviewing your email, I would like to convey on behalf of the company, our sincerest apology for your experience during your stay.
We would like to discuss this matter with you and ask that you take time to call us at Customer Care. Please refer to report number # ********.
Our toll-free number is **************, if calling from outside the United States the number is **************. Our office hours are 9:00 am to 10:00 pm, Eastern Time and for your convenience we are available 7 days a week.
We look forward to speaking with you soon.
Sincerely,
Customer Care
Review fromLynette D
Date: 12/29/2022
1 starLynette D
Date: 12/29/2022
I made reservations at studio 6 on ******* rd, I paid a $100 deposit to get a room , my card they took $100 off for my room and I paid and another $418.36 on the next day I have all my transactions from amount I pd,, I've gotten the run around on giving me my deposit back , first it was you didn't pay a deposit ?, yes I did , showed him the transaction, then he said it was accredited back to me and it went towards my 1st week rent , no it didn't, I paid for my room every week . And stayed in my room till dec 19,,, My deposit should've been given back to me but they want pay me back , they keep making excuses,,, I called today and now they saying it was paid towards my room rate,, someone behind the desk is keeping customers deposit and putting what they want to in the books ,,, the hotel need remodeling and new furniture that's stained,All that money I paid and I can't get my $100 deposit backG6 Hospitality LLC (Corporate)
Date: 12/31/2022
Hi *******,
I appreciate you contacting us regarding your experience at our Motel 6 property.
First and foremost, I would like to personally apologize for the inconvenience you experienced during your stay. This is not our standard and I would like to thank you for bringing this matter to our attention. We will review your concerns along with our expectations of you as a customer with our location and the appropriate measures will be taken.
Motel 6 is committed to guest satisfaction and appreciates you taking the time to notify us of your concerns and looks forward to providing your future lodging needs.
Thanks,
Kamal K.
Customer CareLynette D
Date: 01/06/2023
I've been in my own business for 20 plus years and i to take deposits to hold an appointment, a deposit is what it is, I was told that I had to give it in order to get the room I stayed in for a while,,, all kind of excuses were made and my deposit was kept saying they applied it to my room rate and that's not true,Every week I had to pay what I paid and nothing was applied to my room fee to lower it , I was given the managers special and paid $374 every week,,,,Antonio and his manager said I would get it back but I didn't and I really feel like people employed there are fixing the books to take deposits as if people are not paying it,, I stayed there because it was the only home I had at the time but didn't expect my deposit to be kept are taken, I needed that money to apply to where I was going after I left and I'm praying that it will be honestly returned to my card ending in ***** I also read other complaints and reviews about others not getting theirs back and I prayed that I wouldn't have to go through the same problem but I did, This make a hotel look bad that I use to come to years ago when it was worth the money they charged with a buffet for customers and the furniture still there that was there years ago ,,, I pray that my money will be given back to me and that no one else will have to be told 4 different stories as to why I didn't receive it back,,, a deposit suppose to be returned back and customers treated fair in the sutuationG6 Hospitality LLC (Corporate)
Date: 01/10/2023
Dear ********,
Our records indicate the deposit was applied towards rent. Please query the property directly if you have any other queries: **************.
Thank you,
Dan J.
Customer CareLynette D
Date: 01/11/2023
To whom it may concern , my deposit wasn't applied to any rent , I paid my rent faithfully every week, Being professional you don't not take any bodies deposit towards anything and not let the person know what they were going to do ,,, if you look back on a lot of reviews at this hotel you will see that a lot of customers didn't get their deposit back,,, Books should be checked there because somebody taking deposits and fixing the books like they either didn't pay are many other reasons,, it's not fair to customers ti have to fight to get a deposit back , I want stay at this hotel again , it need to be remodeled and mattresses replaced , cabinets fixed and new sofas for all the money anybody pay
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