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Business Profile

Gold Sellers

Priority Gold

Headquarters

Reviews

This profile includes reviews for Priority Gold's headquarters and its corporate-owned locations. To view all corporate locations, see

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Priority Gold has 2 locations, listed below.

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    Customer Review Ratings

    4.86/5 stars

    Average of 66 Customer Reviews

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    Review Details

    • Review fromTim R

      Date: 09/04/2024

      5 stars

      Tim R

      Date: 09/04/2024

      Priority Hold was very professional in handling my concern and got me straight within a couple of days. Very satisfied with their performance.

      Priority Gold

      Date: 09/11/2024

      At Priority Gold, we pride ourselves on providing exceptional customer service. We're pleased to hear that we were able to address and resolve your concern within just a couple of days. Your satisfaction is our top priority, and we remain committed to maintaining a high standard of professionalism and care in all of our interactions.
    • Review fromGerald G

      Date: 08/24/2024

      5 stars

      Gerald G

      Date: 08/24/2024

      Priority has treated me with respect And tried to resolve the issue they Should get highest rating

      Priority Gold

      Date: 09/11/2024

      Thank you so much for your kind words and feedback. At Priority Gold, treating our customers with respect and ensuring swift resolutions are at the core of what we do. We're thrilled to know that you feel weve met that standard. Your satisfaction is our greatest reward, and we truly appreciate your recommendation!
    • Review fromJill A

      Date: 08/21/2024

      5 stars
      My husband and I were very confused at the start, but after talking to ********, we felt better and understood the procedure. ******** was professional through the meeting and was ready to answer any questions that we had. We feel very confident that we have made the right choice. Thank you.....
    • Review fromSharon M

      Date: 08/15/2024

      5 stars
      Priority Gold offers an excellent experience for anyone interested in gold investments. Their professional and secure approach is complemented by their great customer service. The knowledgeable staff ensured that all my questions were answered and made the entire process smooth and stress-free. Highly recommended!
    • Review fromMalcolm T

      Date: 08/15/2024

      5 stars

      Malcolm T

      Date: 08/15/2024

      I have worked with several gold dealers, but none compare to Priority Gold. Their commitment to professionalism and secure transactions is impressive. The level of customer service they provide is second to none, and their knowledgeable team made my experience both smooth and enjoyable. A truly great company.

      Priority Gold

      Date: 11/13/2024

      Thank you for your kind words and for choosing Priority Gold! Were honored to hear that our commitment to professionalism and secure service stood out to you. Providing a smooth and enjoyable experience, along with exceptional customer service, is our **********************, and we're delighted that our team could make that a reality for you. We look forward to continuing to support you on your precious metals journey!
    • Review fromLanell P

      Date: 07/11/2024

      5 stars
      Priority Gold exceeded my expectations with their great service and professional demeanor. They were knowledgeable and provided honest insights into my gold purchase. The communication throughout was top-notch, making me feel secure and well-informed. I will definitely refer my friends to Priority Gold!
    • Review fromCharles C

      Date: 04/13/2024

      5 stars

      Charles C

      Date: 04/13/2024

      I am a retired aerospace engineer and have done business with priority gold for 7 years across at least 10 buy and sale transactions. I have found people at priority gold to be well informed and efficient in my inquiries and transactions.My most recent transactions have been affiliated with my *** with Strata Trust. I have found good value in my silver transactions. Priority gold has helped me with the strata trust paper work and made sure I understood and answered the strata trust paperwork with my needs.I have found the priority gold people Ive worked with to be efficient and honest to work with. I do recommend them to my friends who need a professional metal supplier.

      Priority Gold

      Date: 09/16/2024

      Thank you for your continued trust and loyalty over the past 7 years! Were honored to have been a part of your investment journey through multiple transactions. Its wonderful to hear that our team has been able to assist you efficiently and provide the support you needed, especially with your *** transactions through Strata Trust. We strive to make the process as seamless as possible, ensuring that all paperwork is handled with care and transparency. Your recommendation to friends is the highest compliment we could receive, and we truly value your kind words. We look forward to continuing to serve you in the future!
    • Review fromCharles C

      Date: 04/13/2024

      5 stars

      Charles C

      Date: 04/13/2024

      Ive done business with priority gold for many years with multiple buy and sell transactions. I am retired and have done both IRa **** transactions as well as personal investments.I have had excellent customer interactions and received good guidance about each transaction. Value of the metals purchased were competitive and fair.

      Priority Gold

      Date: 07/29/2024

      Thank you for being a loyal customer over the years! We're grateful for your trust and are delighted to hear about your positive experiences with both IRAs and personal investments. Our team is committed to providing excellent customer service and fair value in every transaction. Your feedback reaffirms our dedication to our clients. If you need any further assistance, please don't hesitate to reach out. We look forward to continuing to serve you!
    • Review fromJack B

      Date: 03/14/2024

      5 stars

      Jack B

      Date: 03/14/2024

      Priority Gold has set the bar high when it comes to customer service and integrity in the gold investment industry. From my initial inquiry to the completion of my investment, they prioritized my needs and provided personalized assistance every step of the way. What impressed me the most was their commitment to transparency and honesty. They took the time to educate me about the nuances of gold investment, ensuring that I made well-informed decisions. Additionally, their dedication to ethical business practices gave me peace of mind throughout the process. I wholeheartedly trust Priority Gold with my investments and would recommend them to anyone seeking a reliable and trustworthy gold dealer.

      Priority Gold

      Date: 09/16/2024

      Thank you so much for your thoughtful review! Were thrilled to hear that our commitment to customer service, integrity, and transparency made such a positive impact on your experience. At Priority Gold, our goal is to ensure that every client feels informed, confident, and secure throughout their investment journey. It's great to know that you appreciated our personalized approach and dedication to ethical business practices. Your trust means the world to us, and were honored to be part of your investment journey. We look forward to serving you again in the future!
    • Review fromDeborah M

      Date: 03/07/2024

      1 star

      Deborah M

      Date: 03/07/2024

      I transferred my traditional *** over to Priority Gold LLC to invest in precious metals in January 2022. After doing some research, it has come to my attention, that I was tremendously overcharged for the metals in my *** and I would like 100% refund of it. I invested $16,479.44. Two years later, precious metals have gone up in value and my account is only worth $8,791.00. So that alone, tells me that I was grossly overcharged for the metals that I purchased. I would highly discourage ANYONE from doing business with this company. If an agreement is not reached for 100% transfer to another company of the funds that I invested, I will be contacting the ** Attorney General/SEC and the ***** I have all my documentation if needed.

      Priority Gold

      Date: 06/18/2024

      *******, thank you for your insightful feedback. We're always eager to understand how we can better serve our clients. After assessing your review, we identified the source of the miscommunication. The Gold and Silver coins are reported by the *** ********* at their "melt value", not their current market value or selling price. We have since reached out to ************ and clarified the issue. Although she attempted to update her review on BBB and faced difficulties, we appreciate her effort and will continue to support her *** needs.

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