Reviews
This profile includes reviews for Pathway Homes's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 13 Customer Reviews
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Review fromjames b
Date: 09/16/2024
1 starWe got told a set price that we were happy with. We gave them the 1000 dollars to hold the house and when we got the lease agreement they had a bunch of fees we were not told about, that added 100 dollars to our rent. We told them we were not happy about that and they said "they will not change anything". "That if we don't like it than we don't have to rent the house but we will lose out on our 1000 dollars because its non refundable". So we will lose the 1000 dollars even though they lied about the final amount. Things are expensive as it is and we are just trying to survive like everyone else.Review fromMichael S
Date: 10/24/2023
1 starMichael S
Date: 10/24/2023
Been renting without a late payment for over 3 years, have excellent income, but credit score is a little below 600 but its all old debt. Couldnt get approved even with my employed excellent credit spouse also in ticket. My credit is currently being repaired and my debt will be paid off within the month and I was told by my mortgage adviser my score will then be 700. So why waste time with a rent to own. If they require that good of credit but with a FHA loan 620 and you are pretty much guaranteed approval
Pathway Homes
Date: 10/26/2023
Thank you for taking the time to share your experiences with us, *******. We're glad to know you will obtain a home using an FHA loan even though you were not approved for our program. Creating homeowners is our goal, and we strive to help our customers achieve it.Review fromMaria L
Date: 10/16/2023
5 starsMaria L
Date: 10/16/2023
Pathway Homes helped initiate the process with looking into rent to own homes. Once we chose the home the fit our family needs, Pathway Homes worked hard to get my family and I into this beautiful home. Pathway Homes are friendly they were available anytime I called for any questions. Thank you Pathway Homes for all your support you gave me and my family!Pathway Homes
Date: 10/18/2023
Thank you, *****, for taking the time to review your experience renting from **. You are highly appreciated and we look forward to providing you with excellent service and support in the future.Review fromJoJo O
Date: 07/13/2023
3 starsJoJo O
Date: 07/13/2023
I had an excellent experience with the company until I started having medical issues, osteoarthritis both knees and shoulder. I was also given a title of Brand Ambassador. I did one commercial for them. What was I offered for that, nothing not even a discount on the price of the lease. They partnership with Invitations homes, which they are owned by the same company. When I didnt renew the lease and moved out, I knew they would keep a portion of my deposit because I wasnt able to clean to their satisfaction. I left a washer and dryer which was only a year old in the townhome. I felt that this sort of offset what would be charged, but it didnt. I had a page of charges from Invitations Homes including stretching the carpet to painting the walls, moving a few things out of the garage. Keep in mind as I cleaned I took videos of each section.I contacted them about the washer and dryer, was told that it was put on the street it was not part of the home. Im lost for words. Remember it was only a year old. So in other words lost the deposit and the washer/dryer but God will make a way. Never get sick physically while renting. Nothing more to say. It was my fault for trusting.Pathway Homes
Date: 10/26/2023
Thank you for sharing with us the details of your experiences, ****. If you would like to discuss your experience further, please email ***********************************Review fromWendell M
Date: 07/11/2023
5 starsWendell M
Date: 07/11/2023
Pathway homes did an excellent job in renting us our home in the Atlanta area.Pathway Homes
Date: 10/18/2023
Thank you, ******* for providing your experience renting a Pathway Home in *******. We appreciate your business!Review fromWanda P
Date: 07/06/2023
1 starWanda P
Date: 07/06/2023
I think this program is a joke they don't tell you what the renters that own the home to be rent what the criteria is to qualify you for the rent they take your application fee of $250 and you don't get it back and they really don't give you a reason as to why you wasn't accepted don't waste your time move on just save get an apartment and just get your home that way just save the money and get your home that way do not bother with this company cuz it's a joke they'll give you a bunch of Lies the right hand don't know what the left hand is doing they denied me and then turn around the other lady call me to tell me I got accepted and what I needed to do so I decided if they confuse I don't want to be in a program like that but it's up to you do not bother with this program do not recommendPathway Homes
Date: 07/28/2023
We are sorry to hear that your experience wasnt satisfactory. We will have someone from our team at Pathway homes reach out and connect with you further to assist in answering any questions or concerns you have.Review fromSheryl K
Date: 02/02/2023
5 starsSheryl K
Date: 02/02/2023
Pathway Homes has been an absolute pleasure to work with. We found a home already owned by Pathway on Monday. By Wednesday of the same week, we were approved. The entire team provided excellent communication and customer service. They worked with ** through a small glitch within a couple of hours. They were also upfront with the expenses, etc. Thank you to our Pathway Team, *******, *****, ******* and ******. We appreciate you!Pathway Homes
Date: 10/18/2023
Thank you for sharing your experience renting from **, ******. It is our pleasure to provide you with excellent service and support in the future.Review fromAlex L
Date: 01/06/2023
1 starAlex L
Date: 01/06/2023
As a real estate brokerage, sending customers to Pathway for the first time, I would not do it again. Our experience was terrible. They lack communication. One of their departments will approve a customer and minutes later, another department will deny the same customer. They say that they are actively purchasing real estate, but their actions do not reflect it. This resulted in a waste of time on our part, working the application process and home search, when they are not actively purchasing. They reject a home because of a CDD fee, but there was no CDD fee on that home, so they don't seem to have qualified staff.Pathway Homes
Date: 01/11/2023
Thank you for your thoughts. We received similar feedback from your agent yesterday. As we do our best to strike a balance between our customer's budget and the long term value of the property, we are not always able to find a property that meets that criteria. While we understand navigating a shifting market can be tough and our bid may be less than the list price and therefore not always a winning bid, we do, however, find a win for the customer as in the instance with the customer your agent brought to us. Our ultimate goal is to secure the best deal for our customers and create homeowners. When we decide that our purchasing strategy should shift in the interest of our customers, we openly and transparently communicate that decision. At this time, our team actively seeks to close on properties that are a win for both the team and our customers. We appreciate the work you and other agents do to help our customers secure their dream homes and look forward to creating homeowners together.Review fromPablo L
Date: 01/06/2023
1 starPablo L
Date: 01/06/2023
The absolute most incompetent company I've ever worked with! Avoid at all costs!Pathway Homes
Date: 01/11/2023
Thank you for your thoughts. As we do our best to strike a balance between our customer's budget and the long term value of the property, we are not always able to find a property that meets that criteria. We do recognize that due to the shift in the market, our bid may be less than the list price and therefore not always a winning bid. We are happy to review written counteroffers from the seller, keeping in mind our current offer is our highest and best, but that does not always mean that we can accept the counter or come to a point of a close on that specific property. We do, however, find a win for the customer as in the instance with the customer you brought to us. Our ultimate goal is to secure the best deal for our customers and create homeowners. We appreciate the work you and other agents do to help our customers secure their dream homes and look forward to creating homeowners together.Review fromDaniel R
Date: 10/29/2022
1 starDaniel R
Date: 10/29/2022
Scammers. Avoid dealing with them. They ask for a reservation deposit agreement telling you that they will refund it if you end up not leasing with them. At the end they won't give you a ***** back.Pathway Homes
Date: 10/26/2023
Thank you for sharing with us the details of your experiences,******. If you would like to discuss your experience further, please email ***********************************
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