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Business Profile

Money Orders

MoneyGram

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Money Orders.

Reviews

This profile includes reviews for MoneyGram's headquarters and its corporate-owned locations. To view all corporate locations, see

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MoneyGram has 15 locations, listed below.

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    Customer Review Ratings

    1.03

    Average of 73 Customer Reviews

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    Review Details

    • Yuliia M

      Date: 07/25/2022

      my close friend from the USA sent me $ 300 for my birthday! I have not been able to receive my money transfer for a week now , money gram , decided to ruin my holiday , they do not give me my money back ! I am a citizen of Ukraine, now I have to live in Peru, because of the war in Ukraine. There is a difficulty with communication, in Peru they rarely speak English, those who support money gram in Peru speak English very poorly. I called, they asked me a lot of questions about my personal life and the person who sent me the money order. Do you think it's normal to delve into "someone else's dirty shorts" ??? Those support promised to transport me within 2 days, no call. they don't answer my email. They can look across the entire customer base that this person has been sending me money orders for eight years. in Ukraine they never asked me personal questions. Terrible service, I hate it!

    • Richard H

      Date: 07/24/2022

      Been attempting to receive a copy of a cashed money order since April...have followed all their procedures...have 2 case numbers issued by MoneyGram...have not been contacted by anyone from money gram...tried talking to customer service multiple times...been told to go online...now two case numbers later, no contact or assistance...this MoneyGram was sent to capital one and because it's been cashed but I can't seem to be able to get a copy, am having to pay interest,fines,and is affecting my credit....it can't be that difficult to issue a copy...apparently money gram international is a total rip off....will never use or recommend them, in fact I will campaign for people to never use them

    • Sergiy G

      Date: 07/21/2022

      I was using MoneyGram for many years to send money to my relatives to Ukraine. It was quick, easy and cheap. Suddenly the system logged me out and forced to use the store locations with the astronomical fees. I asked for clarifications and to restore my account. The answer was: Thank you so much for your time. I verified the profile and let me advise you that our security system has stopped the last transaction you tried to send and it was denied in order to protect you, I am really sorry about the bad news I am providing but you won't be able to use the MoneyGram Online services, but I have good news, you are still welcome to use one of our store locations where payments are only accepted in cash. This is a final decision taken by our system subject to terms and conditions.

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