Reviews

This profile includes reviews for MoneyGram's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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MoneyGram has 15 locations, listed below.

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  MoneyGram

  2828 N Harwood St Fl 15 Dallas, TX 75201-1518

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  MoneyGram

  120 10 Ave N Creston, BC V0B 1G0

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  MoneyGram International

  505 Pleasant Hill Rd NW Lilburn, GA 30047

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  MoneyGram International

  8097 Tara BLVD Jonesboro, GA 30236

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  MoneyGram International

  1077 Railroad St NW Conyers, GA 30012

Review Details

• Review fromYury S

  Date: 09/27/2022

  1 star
  Please watch this video before using MoneyGram International.
  Everything presented in this video is based on facts and can be supported by documents.
  ****************************

• Review fromMichelle P

  Date: 09/25/2022

  1 star
  I've been struggling with MoneyGram for over a month trying to get money from my US bank account to an account overseas where I now work. After sending once with no problems, I lost the ability to ever send again as my "Plus Reward" profile name didn't match my regular profile. After calling and requesting the plus rewards profile be removed several times, the request was never fulfilled. I ended up requesting to create a new account. After trying to send money once, the profile has been closed. Calling customer service does nothing. I worry this business is not entirely legitimate.

• Review frombrenda f

  Date: 09/21/2022

  1 star
  They give you the run around so they keep your money.. THIEFS is what they are. The receiver could not **** out the money in ********* unless they have a bank account, but when you send money they do not tell you this. Also their website and customer phone number is a fraud never answer or keps "crashing" when you request a refund. And they chargec you a fee for their own mistakes . thiefs some one should *** you . Our government should punish this laundering companies because they are the worse criminals they steal right infront of your face....

• Review fromPaige M

  Date: 09/13/2022

  1 star
  A GIANT scam! I purchased a money order through MoneyGram which was never cashed/used. After 17 months I attempted to deposit the money order into my bank account and was charged $19 because it bounced. I then contacted MoneyGram and was told they would issue a refund for the original amount of the money order, minus a $51 service fee. Then I was told they could not do this over the phone-- that the only way was to complete the request was via their website. After 8 attempts of inputting my money order information (with a less than helpful MoneyGram associate on the phone), it finally advanced to the next screen and requested all of my information. At this point I discovered I would be charged an additional $18 processing fee! Money Orders through MoneyGram is a huge scam. They are not providing a service, but scamming people out of their money. Just like those pay day loans!

• Review fromJim H

  Date: 09/06/2022

  1 star
  Receiver went to collect the funds and was told the system was down. No money given. Moneygram returned the funds but NOT the fees because, as they told, the receiver should have gone to another location. Apparently it is incumbent on the receiver to visit every moneygram location in a country until they find one that will give the money. Moneygram took no responsibility for their system being down and pocketed the ten bucks. Smells like fraud.

• Review fromCarlos M

  Date: 08/30/2022

  1 star
  Please do yourself a favor and find somebody else to send money abroad... I sent money to my wife in Colombia 10 days ago (I was promised she would get it in 10 mins or so) and now customer service (after long wait and confusing phone menu) is saying she has to wait at least another week or "so"... It's a shame in this era of internet and global commerce to have such a bad service. I wished I could give them zero stars.... but 1 is the minimal.

• Review fromViola H

  Date: 08/28/2022

  1 star
  Seriously. If you domt what unnecessary stress in your lives then simply don't do any business with these idiots. It will drive uo uour blood pressure. I mean it!!!!

• Review fromYal A

  Date: 08/28/2022

  1 star
  Should not be allowed to do business anywhere in the world. They're horrible from top to bottom, poorly trained employees and a system of doing things dated back to the 1930s. I had to give then a star. They deserve a turd

• Review fromJoshua P

  Date: 08/12/2022

  1 star
  My parents sent my brother in Nebraska and me (Michigan) $100 for each of our birthdays and now here it is 2 weeks later and they still refuse to give us the money or refund our parents. My dad is beyond pissed off at this point and raising hell with them over this. You don't steal his money and this company is a run by a huge amount of thieves. I wonder how much money they make holding onto it as long as possible while they "investigate" what's taking it so long to transfer. Best piece of advice when doing business with this circus of clowns and thieves...RUN

• Review fromLuis C

  Date: 08/04/2022

  1 star
  In Looking at the number of complaints this outfit has made me rethink of whether I should not waste my time, but on second thought I will write a review: As with many of these customers below sharing their horror stories with Moneygram, I too was denied a transaction. I believe it's critical that the public become aware of this outfit and take their business elsewhere. Moneygram not only cancelled my transaction, but did not notify me of the action. In professional practices, when there is an issue, the business reaches out to the customer expressing the issue with a transaction either via text, email, etc etc. Not with this outfit, hours, days, weeks or months can go by and Moneygram will not NOTIFY YOU that a pending transaction failed; Once you do reach out to them as with most instances from what I've read below, you are asked to verify information, only to be either denied informed to complete your process a different way or not be able to complete it at all. Meanwhile, your bank institution if you choosed that route to fund your transaction, charges you fees regardless if Moneygram refunds you or not! These are horrible business practices. The public needs to be aware of this and avoid using Monegram at all cost!