Reviews

This profile includes reviews for Wingstop Inc. (Corporate Office)'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Wingstop Inc. (Corporate Office) has 285 locations, listed below.

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  Wingstop Inc. (Corporate Office)

  2801 N Central Expy Dallas, TX 75204-2642

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  Wing Stop

  3114 Steinway St Astoria, NY 11103

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  Wingstop

  63 West 125 Street New York, NY 10027

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  Wingstop

  14623 Baltimore Ave Laurel, MD 20707

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  Wingstop

  13816 Smoketown Rd Woodbridge, VA 22192

Review Details

• Review fromLizeth T

  Date: 06/21/2025

  1 star
  I would give 0 stars for the location in *********** ********************************************* Always messing up orders that I placed online. I havent eaten there since we saw a ***** near the table we were seated. And today I made the mistake to not change the address and placed my order at this location, of course they messed up my order. When I called to complain the put me on hold then I ask for the managers name and wasnt provided with one because they stated they cant give out names. The put me on hold again and then hang up leaving me wondering about my order. At the same time my son knowing how mad I was he drove back to get my order right and after I told them what was I missing on my order, they gave my son a whole different order. Waisted my time, money and patience with this people and is not like I spent $5, it was a good amount to not only have my order right but to get a food customer service which I am disgusted of. Never ever again will go back to that location in my life even its the closest to my house. They have gotten worst every time since they opened that location. Very disappointing.

• Review fromGuya J

  Date: 06/20/2025

  1 star
  ******** customer service . I spent over $40 in delivery orders for my food to be sat on my porch without notice. When I called the store the manager told me to contact doordash though no food was ordered through doordash.

• Review fromirving z

  Date: 06/17/2025

  1 star
  Absolute horrible every time I order delivery. It has been a while and i forgot how bad this is so I ordered today at my job with some *********** Half the items in the order did not arrive. I contacted doordash and they cant do anything cause they just deliver the whatever the restaurant hands them in a sealed bag. The half of the order that did arrive was someone else's order. We ordered 6 total orders of tenders (along with other items) and 5 of those arrived with no other items and only 2 of the orders were the correct flavors. And on top of that there is no way to contact the store or company at all. They provide a phone number for the store and i called 15 times but doesnt even ring and the message that comes on right away says "unfortunately there is no one to pick up the call, please press 1 to try again" and if u keep trying it just repeats the same message over and over again. Horrible experience and I will never order delivery again. Save urself the headache and the time u will waste dealing with this company. Plenty of other fast food places that do not mess things up

• Review fromAshley T

  Date: 06/13/2025

  1 star
  Wing stop 21st and Yale Tulsa,ok is terrible I called 30 minutes ahead got passed around to 4 different ppl and when I got there to pay no one could find my order just alfull

• Review fromTara O

  Date: 06/09/2025

  1 star
  I need my money back. Order from this location through **** eats. 20 piece and 3 ten pieces. The 10 piece Cajun was nowhere near *****. Half the wings were sauced with some oily red substance, but it wasnt Cajun. And the other half unsauced. They were cold and had a weird spoiled smell to them. The three ten pieces were shoved into a small container and each one was missing a wing. The 10 piece boneless was half sauce more or less than any in the 10 piece classic. Were all naked and was supposed to be the new flavor and honey hot, and the other 10 piece was ********* and the new flavor all were completely naked no sauce and smelled weird. I called the store multiple times. The phone goes straight to voicemail. I have photos if you need to see them because I definitely couldnt eat that mess. I need to find out how to get my money back. I ordered through **** eats because my car is down so I couldnt drive up there myself

• Review fromChristine C

  Date: 06/09/2025

  1 star
  I placed an order for $40. However when I picked up my order, the cook ( ) was extremely rude and unprofessional! She literally stated she wasnt going to recook my order because I shouldve been picked up my food. My food was extremely cold! The attitude of the manager was unacceptable! I came and spent my hard earned money here just as well as anyone else. However I was treated like a homeless person asking for free food! I dont appreciates that! I spend a lot of money here daily! I hope this matter reaches the right person.

• Review fromStephen W.

  Date: 05/16/2025

  1 star
  I ordered $80 worth of food from this location on granted what was apparently a busy night for them and here's what happened.1. I was told food would be delivered within ***** minutes 2. Once that time frame passed, I received a text message food was running late by another ***** minutes (auto generated)3. 90 minutes passed so I stared trying to contact multiple times the location directly. No one picked up after many attempts, so I knew something was wrong but had no way of doing anything (other than going directly to the location which I was not going to do)4. After 2.5 hours and starving kids at my house (ended up having to order chinese instead) I received a text message that my order had been cancelled.5. The money from my bank account to cover the cost of this order however was NOT refunded and posted the following day. After calling the location directly and complaining about this, they couldn't have cared less and told me I had to contact my bank to dispute the charges, at which point they put me on eternal hold (so I hung up). Now when I call back they don't pick up the phone.This place should be avoided at all cost. I will never order from here again. I WILL get my money back and be placing a swift complaint directly with the better business bureau. They should be investigated for this type of behavior and should be able to refund orders that never get fulfilled rather than leaving it up to the consumer to handle through their bank. That's just lazy.

• Review fromKelly G

  Date: 05/10/2025

  1 star
  I ordered take out and upon arriving home discovered my order was incorrect. I called and asked to speak with the manager. I was told the would not correct my order as it was to close to closing time. When I asked for a refund I was told they would not be refunding my order. I will be filing a ****** refund and never returning to wingstop again.

• Review fromTamir B

  Date: 05/04/2025

  1 star
  I had a terrible experience at the Wingstop located at ********************************************************. I placed and paid for a pickup order scheduled for 8:15 PM. My girlfriend went to pick it up after working a 12-hour shift, expecting the food to be ready on time.Instead, she waited until 9:07 PM nearly an hour later with no apology, no explanation, and no offer to make things right. To make matters worse, when she asked for a manager, she was told the manager had already left, and no one else was available to address the issue.This kind of customer service is completely unacceptable. We tried contacting Wingstop directly and received no response. Its clear that this location lacks leadership, professionalism, and respect for their customers. We wont be returning and strongly recommend others avoid this store as well.

• Review fromDanis V

  Date: 04/18/2025

  1 star
  Watch out. I just witnessed an employee pick raw wings up with bare hands then proceeded to touch cooked with out washing his hands