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Business Profile

Pawnbroker

Cash America Pawn

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pawnbroker.

Reviews

This profile includes reviews for Cash America Pawn's headquarters and its corporate-owned locations. To view all corporate locations, see

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Cash America Pawn has 303 locations, listed below.

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    Customer Review Ratings

    1.55

    Average of 29 Customer Reviews

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    Review Details

    • Chris S

      Date: 05/30/2025

      This place has the worst customer service ever. I waited in line for 30 minutes and no one would help me. I wanted was to buy a ***** kindle they had for my wife and was refused the purchase. They were close to closing and they said I needed an ID to use my bank card and I said ok give me a second and I will grab it out of my car. They said they would not allow me to get my ID since they were at their closing time. I explained that I lived in ************ and would not be back in this area for several months. Their exact answer was too bad. They kept letting other customers in front of me and I still dont know why.They also refuse to do any deals on any of their items. I am a professional photographer and have made some great deals at several other Cash America Pawns. This location is always packed so it is impossible to get someone to help you. 90 percent of the people that were there were paying loans. I was there to buy products. I am going to spread the word about this place on all the forums and to the Better Business Bureau.

    • Lori B

      Date: 05/18/2025

      The unprofessional paid employers are not honest and trained. The place is falling apart. I went in for a simple transaction and became a nightmare. They profile you and also have the police called to be on standby when they deals aren't sealed. Please don't review this business you will be threatened online or in person. Please stay away this business corporate office was contacted but they will block you. Just don't do business with this company. The CEO is aware of the ***** bad reviews but will not take action. They will retaliate. If you give them your person information you could be targeted.

    • Jose D

      Date: 05/16/2025

      I purchased a gold chain that was advertised as 18k gold and a few years later go to check to get it appraised and come to find out it is not 18k gold but 14k gold. When I went back to confront them they told me they would buy it back at 14k prices. I think they should be held accountable for this. This isnt right. They take advantage of people in need.

    • Jay R

      Date: 03/07/2025

      Layaway is a scam to steal your money Went every week to pay on my layaways & the cashier assured me I was up to date then 9 days later confiscated my entire layaway ************** claiming I was 9 days past duetotal scam do not buy from Cash America Pawn

    • Ashley S

      Date: 02/13/2025

      DO NOT TRUST THIS PLACE THEY HOLD PEOPLES PROPERTY HOSTAGE!If I could give ZERO stars, I would. Super **** tried to keep my personal property as leverage for someone elses loan, which had absolutely nothing to do with me. My late sisters ringwhich I accidentally left on their counter for a few minuteswas held hostage by their staff, who refused to return it unless they got a password to a computer that wasnt mine!This is beyond unethicalits theft. Instead of doing the right thing, they tried to manipulate me into getting involved in someone elses business. They showed no compassion, no integrity, and no respect for their customers.Ill be reporting them to the ********************** and local authorities. If you care about your belongings and dont want to deal with shady, untrustworthy people, STAY AWAY from Super Pawn!

    • Guillermo C

      Date: 01/20/2025

      Bought a impact wrench and a chainsaw they both turned on took them home the both dont work the chainsaw doesnt cut anything the wrench cant removed a lug nut from a tire weak itens defective items sale men wont tell you theres no return on chainsaw and if you dont buy the warranty that doesnt cover the chainsaw but would have for the wrench but they wont tell you about they wont change anything i found out the hard way better that you learn then taking a chance like i did

    • Betsy S

      Date: 11/27/2024

      If there was an option for no stars at all

    • John G

      Date: 11/21/2024

      I went to the store on ********* in ************* and they have items listed with final dates that theyre not honoring. If anyone knows a lawyer for shady business practice please let me know. I have a family member buying the item and I have pictures of the tag and I have audio recordings of me talking to the district manager and her not wanting to talk to me when I was recording the conversation. Its insane how theyll try to be as dishonest as they are being.

    • Aaron P

      Date: 11/05/2024

      Great guys I bought a 55 inch insignia tv tonite ****** dollars brought it home plugged it in & it has a few dark spots on the screen and also store remote still don't work or with new batterys at home either theguts name at **** shop Saud it was *** I believe so he he said bring it back in the morning 10 a.m & he'd refund it or give another tv if I can find one I said thank you so much

    • Sandra L

      Date: 11/01/2024

      Lay-away is a total scam business Do not purchase anything or use layaway with Cash America Pawn Shop.The **** shop steals your money right in front of your own eyes Cash America Pawn Shop does not deserve not even one start.Bunch of thieves

    Cash America Pawn is NOT a BBB Accredited Business.

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