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Camden Properties TrustHeadquarters
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Reviews
This profile includes reviews for Camden Properties Trust's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
1/5 stars
Average of 22 Customer Reviews
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Review fromSue K
Date: 06/13/2025
1 starExtremely Disappointed Declining Quality and No Accountability Ive lived at Camden ******* in ******* for some time, and what was once a well-maintained and secure building has gone drastically downhill over the past few ********* of today (June 13), my air conditioning has been out since Sunday, June 9th, with no remedies offered by management. Maintenance didnt even determine the unit was unrepairable until Tuesday, June 11th. Since then, Ive left messages every day and sent two emails to managementboth ignored. Still no resolution or even basic communication.Beyond the ** issue, the building itself is becoming neglected:No night security anymore a major concern for safety.Hallways are dirty and unkept.The elevator was out for an extended period, and I personally lost hundreds of dollars in missed opportunities because I couldnt even get down to the first floor.Its incredibly frustrating to pay premium rent and be treated with such disregard. If youre considering moving here, I strongly recommend looking elsewhere until management addresses these ongoing issues. This is not the same Camden Midtown it used to be.Review fromwes s
Date: 06/11/2025
1 starThe Apex, ** (**********) locations including ************ are managed by inexperienced staff that don't care about the clientele or the MOLD growing in the apartments due to leaks, poor HVAC circulation, or other known problems at their locations for years...see yelp reviews for Apex, ** ********************************************************************************************************************************************************************************************(direct)Review fromSharon T
Date: 04/16/2025
1 starI recently applied for a unit in this community. They requested a $400 deposit while processing the application. I was denied on March *******. While they accept the deposit via bank card, they do not refund the same way. Ive been waiting for the refund, which they say will arrive in check form in 21 days. That timeframe has passed and Ive yet to see my refund. Upon reading reviews (a bit too late) I noticed that its their habit to slowly release your deposit check. BEWARE, DO NOT PAY THE DEPOSIT. They drag their feet when its time to return your $400 depositReview fromAngela P
Date: 12/02/2024
1 starSomeone rented an apartment in my name, and now a debt collector Hunter ******** is coming after me for 12,331.84 in rent from Camden Holly Springs. How did this happen, still waiting for a call back to get this straightened out. I have a case number and the people are in jail. I need this fixed asap because it hit my credit report this weekend... expecting a call back asap, I also would like a copy of this bill sent to my email. How did this happen? Camden holly springs is not verifying identities. I am beyond upset that Camden Holly Springs facilitated identity theft and now is sending debt collections after me when I live in the state of New York.
I have left messages, you have my phone number and email. Call me ASAPReview fromAngel I
Date: 09/26/2024
1 starAngel I
Date: 09/26/2024
I truly believe this place was NEVER inspected and nobody took the time to even consider the fact that this place was not move in ready.
I got to see my empty apartment less than 24 hours before I was supposed to move in and when we entered the home people were running our electric that we were already paying for and touring our home that we were moving into in less than 24 hours.
I have had flooding twice and I just moved in last month this cause my electric bill to come at $400 due to the fans running from the 3rd party to “repair” the damages.
No support from camden, just told to pick another apartment or I had an extended time to send my rent. Then got a 3 day notice on my door.
I cannot find a corporate email or contact. consider this urgent. So please treat it as such. I would like someone to reach out to me immediately.Camden Properties Trust
Date: 09/27/2024
We were sorry to hear of our move-in experience. Thank you for contacting our office directly and having given us the opportunity to find a solution. Please reach out to our office in the future if you have any additional concerns.Review fromMegan S
Date: 08/15/2024
1 starMegan S
Date: 08/15/2024
Absolutely stay away. Lived there for 5 months (Scottsdale location). They are an absolutely useless, money hungry rip off. “Luxury” is an ironic joke. Trash strewn through hallways (for an extra $38 a month!) plus the cans in the garage are always spilling all over (that amount varies per month - usually $15 or so). Trash is really the theme - that what this place is.
Lied to get me to sign the lease - I very specifically asked about the noise level and they said it was quiet. That was a blatant lie and the leasing agent knew it.
Elevator constantly broken - and such was the case for the full weekend of my move out through at least that Tuesday. They told me they’d credit me a day because of the inconvenience, then billed for an extra day.
I communicated with Dianne in billing who was unprofessional, unhelpful, and slow in responding. I am in collections now over a $200 balance I was disputing with them. Date on the collections letter is 6/17. My bill was due on 6/15. And I had emailed them on 6/9 and placed multiple calls too.
Now I can’t even get logged on to the damn collections website because it’s not worth messing up my credit. It’s mind boggling the disaster this place caused for me. I moved out 4/23 and it’s 8/15.Camden Properties Trust
Date: 08/20/2024
We do regret this resident’s level of dissatisfaction. Our records do show communication with Megan before and after the move-out process. There was one discrepancy on the final statement which was corrected. Ample time is given to all former residents to pay final charges. Once the deadline has passed, the option to pay online and directly to the Landlord is disabled.
This community is in the heart of the entertainment district of Old Town Scottsdale, and all residents do sign an addendum acknowledging the level of noise they will experience.
This community provides a valet trash pickup service. Standard practice of this service is resident leave their trash bins outside the home for the valet to pick up the trash. Bins are required to be brought back in after pickup. This information is provided to all residents at move in.Review fromAllison H
Date: 04/26/2024
1 starAllison H
Date: 04/26/2024
If I could give them no stars I would. We moved into Camden Las Olas two years ago, site unseen from Seattle. We had no idea how dirty and unsanitary the place was. The elevator has broken down numerous times and has fallen numerous times. We moved here because of its proximity to DT Fort Lauderdale and because it had a fantastic pool. In September 2022 they begun construction in our garage to shore up the building and we were told it would last about a year. Construction is still going on, as they determined that our pool was leaking (just like Surfside Condos). We renewed our lease in March 2023 and in November they announced our pool would be undergoing renovations and it would reopen April 19, 2024. We found out in a town hall meeting on April 22 that the damage is severe and construction will go on until at least January 2025. The pool is our #1 amenity. Camden has refused to give the residents a monthly concession - instead they offered $250 off one month only. In addition, they are charging the same rates as brand new apartments and they are raising rents. We pay $3800 for a 2b/2b and the place smells like urine and feces. This place is HORRIBLE.Camden Properties Trust
Date: 08/16/2024
The pool renovation project is aimed at improving the community for all our residents. We regret the inconvenience this has caused. The end-result will be a better amenity for everyone to enjoy. We are pleased this resident decided to continue her stay for another term.Review fromCynthia H
Date: 04/12/2024
1 starCynthia H
Date: 04/12/2024
I live at Camden Plantation in Plantation, FL. Within the monthly rent, there is a monthly Technology Package with ******** and you can’t opt out. This is guaranteed cable service with the community (Camden). ******* disconnected my services on 3/31/3024 and Camden is not doing their due diligence to assure it is reconnected. They have stopped responding. Essentially I’m forced to pay $115 monthly for a cable service that I can’t enjoy. I signed an agreement with Camden, yet they are not standing on their lease agreement.Camden Properties Trust
Date: 08/15/2024
The Xfinity account mentioned is one that Camden had no control of. Regardless, we did our best to assist Ms. Hammond until the matter was fully resolved.Review fromkaren m
Date: 04/11/2024
1 starkaren m
Date: 04/11/2024
This complex had two large working rock fountains on the interior for the enjoyment of residents. Starting in about January 2023 they turned off the water, allowing green moldy water to sit and attract mosquitos. Six months later they drained the fountains, but never turned the water back on. No notice or reason was ever given to residents. Then this week they began demolition of those fountains. The largest one sits in front of our unit. For five straight days they have used heavy equipment to demolish the huge rocks forming the fountains, sending fumes dust and dirt into the air. I have not been able to use our balcony because I am constantly coughing and throwing up over the dust and fumes. I have not been able to walk our dogs for the same reason - I am sick from the dust and fumes. I have complained with management but have had no recompense. We should be compensated for the changes to this complex, the decrease in our right to quiet enjoyment, our inability to sit on our balcony during demolition, and reimbursement for my doctors bills due to sickness from this construction.Camden Properties Trust
Date: 08/15/2024
We regret that this resident was not satisfied with the communication efforts before and during this beautification project which our records show was consistent. Renovations are sometimes necessary and might cause some disruption and dust. However, the end-result is a better and more scenic landscape than before, for all our residents to enjoy.Review fromAlirio P
Date: 04/04/2024
1 starAlirio P
Date: 04/04/2024
****** *** **** is horrible. DO NOT MOVE IN HERE. There has been nothing but construction noise going on from fixing the roof, pool, and garage since I moved here in 2023. Can't wait for my lease to expire to move out. The carpets are disgusting (management refuses to replace them) .The pool has been closed since December 2023 and will be closed until further notice. They tell you that the pool will open again soon for you to sign a lease. Every Friday they gives us a construction update which is a lie as the dates keep on being postponed.They also don't keep up with the buiding. There is dog pee and feces everywhere. Only good thing is the location.Camden Properties Trust
Date: 04/10/2024
Hello, Alirio – I apologize your experience at Camden Las Olas did not meet your expectations. We have no record of you as a resident, nor can we verify anything about your identity from your name. If you are a resident of ours, we would like to speak with you to answer any questions you have about the building and speak to you about options we can present to you regarding your lease. Please contact us at [email protected] or give us a call at 954-523-9707.
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