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Business Profile

Auto Lube

Team Car Care, LLC dba Jiffy Lube

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Team Car Care, LLC dba Jiffy Lube's headquarters and its corporate-owned locations. To view all corporate locations, see

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Team Car Care, LLC dba Jiffy Lube has 579 locations, listed below.

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    Customer Review Ratings

    1.5/5 stars

    Average of 82 Customer Reviews

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    Review Details

    • Review fromJudi D

      Date: 07/16/2025

      1 star
      I had my oil changed at the ********************************** location on June 18th, 2025. Less than a month later, my Jeep began leaking oil and showing a low oil pressure warning.I brought the car back on July 15th, and the staff confirmed that the oil filter housing plate had been bent during the original service, causing the seal to fail. They attempted to bend it back and replace the filter but the leak continued, and I had to have the car towed again. My mechanic documented that they had broken my engine oil cooler, despite Jiffy gaslighting me that this was not true, which could have seized my engine. I now face at least a $750 repair, missed work, and transportation issues due to this botched service. Even more concerning the tow truck driver told me this is the sixth car hes picked up from this location with similar ********* currently in the process of filing a formal claim. Im posting this review so others are aware of the risks involved with this location. Protect yourself keep documentation and double-check everything.
    • Review fromMark W

      Date: 06/26/2025

      1 star
      Bait and switch service quote. Company and location web site offers an oil change service for a quoted price. When arriving at store, quoted service is not offered. Only significantly higher priced oil change options are available.
    • Review fromPamela M

      Date: 06/24/2025

      1 star
      Just a little loyalty scam. We've been taking our vehicles to this Jiffy Lube for more than 15 years. After being told a specific discount would apply when I requested the cost of the service up front I was told that my loyalty points as well as my senior discount would be applicable. WHAT A SCAM. After the oil change was complete I was told that my vehicles my number as well as my license numbers were no longer in the system. there are three or four previous Jiffy Lube stickers on my front windshield. What a total STINKER!!!!!. I a complaint directly to Jiffy wherein I was giving the typical brush off apology and told that the senior discount would be refund to my card in 5 to 7 business days, The e-mail was another lie! It's been 12 days no return call and no refund. I could care less about the money but being honest with customers before you touch their vehicle is important. They lied to me. and responded with an e-mail with yet another line. The lost to me was minimal but I will certainly warm my friends about Jiffy Lube's service there customer ********************** and their ********************** follow-up. what a total joke. Take your vehicles anywhere other than Jiffy Lube in ********,. There is plenty of oil changes services that work with sone degree of integrity. but not here.
    • Review fromDavid F

      Date: 05/31/2025

      1 star
      On May 31, 2025 I dropped my vehicle off at Jiffy Lube in *********** at 8:00 AM for a state inspection. I was told service would begin by 9:30 AM. I received a call at noon stating the car was ready, but upon arrival, discovered it was a different vehicle. I was told mine would be started right away. After 30 minutes of waiting, the vehicle had not moved. I waited another 30 minutes with no work performed.When I asked the manager for an ***, she was dismissive and claimed we had already discussed it. She then removed my vehicle from the service bay and refused to conduct the inspection. I wasted five hours and received no service.
    • Review fromlaura c

      Date: 03/03/2025

      1 star
      I sat and listened to the group swear and curse out a previous client for over 10 minutes. Also, the place stunk like pot. The group was lax, and I have no idea if they did what they were supposed to because they were all too involved in yakking back and forth in the office. I will NEVER go back again
    • Review fromShan W

      Date: 02/09/2025

      5 stars
      Great Service at Jiffy Lube ********************. ***********, ******* I went to Jiffy Lube on ****** **. in *********** to replace my bulbs, and the team went above and beyond! They also did an excellent oil change, checked my fluid levels, and were super friendly. The service was fast, professional, and reasonably priced. Ill definitely be back. I highly recommend this location for your car needs! February 2025.
    • Review fromJim S

      Date: 02/01/2025

      1 star
      Went to get an oil change. Everything was fine (of course, got the usual upcharge service pitches about the dire condition of my car) but what really irked me was the final bill when I learned that I was charged $6.99 for the extra 2 oz. of oil beyond the allowed 5 quarts in the already high $49.99 service as well as an unadvertised $6.99 "shop supply/waste disposal fee." That was an unanticipated extra $14 charge or more than 25%! They've lost me as a customer. I'll be going elsewhere next time.
    • Review fromBrian K

      Date: 01/14/2025

      2 stars
      I have always had my pickup at this JiffyLube. I dont really know what with this last visit . There were two vehicles in the building when I pulled up to the door and was told to open the hood and follow the attendant to the waiting room.After 50 minutes the vehicle in the ********* was pulled out and a large commercial van was pulled in . Finally my tuck was entered and 15 minutes later my vehicle was pulled out out.I guess it was a bad day.
    • Review fromEli M

      Date: 01/08/2025

      1 star
      Terrible *************** slacking off, smoking cigarettes in shop.Went in for an oil change on my 2021 VW Jetta.After 3 days, there were oil drips all over my driveway. After investigating, the idiot that performed the oil change did not tighten the oil drain plug hard enough and did not tighten the oil filter. Not to mention, there were 6 bolts from the engine cover that were not returned.Another great service from a great s***** company on ***********. It seems where ever you go these days, people do s***** work and expect to get paid. I contested the charge on my credit card and was reimbursed the charge.They will definately not be around in *******, I hear a lot of bad stories from my mechanic friend at **, that they receive many jobs and cases from Jiffy Lube that does not give a s*** if they do good work or not.
    • Review fromNicole B

      Date: 01/01/2025

      2 stars
      I got an oil change here and had a pretty good experience, but they followed up with an email recommending a bunch of services that were absolutely not needed. My car was brand new with less than ****** miles. It didn't need anything except an oil change. Of course, they recommended getting the next oil change in ***** miles. Whatever. Now six months later, my vehicle gave a notification that is is due for an oil change only ***** miles after the last one. The manufacturer recommendation is ****** miles and that was what the vehicle was set to when I brought it to Jiffy Lube. It's one thing to make a recommendation to increase their profits. It's another thing to actually modify the vehicle settings so that they differ from the manufacturer recommendations. I would never return here.

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