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Insurance Companies
Globe Life and Accident Insurance CompanyHeadquarters
Reviews
This profile includes reviews for Globe Life and Accident Insurance Company's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 89 Customer Reviews
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Review fromCatherine G
Date: 03/10/2024
1 starCatherine G
Date: 03/10/2024
I was denied for having a prescription drug issued by my doctor for depression. I don't understand how they can do this. We need the drug companies to state this on their med that we can be denied coverage if prescribed.
Globe Life and Accident Insurance Company
Date: 03/18/2024
*********,we apologize that our Globe Life coverage didn't meet your expectations. Our top priority is providing various types of affordable financial coverage to our customers and we're sorry we were not able to provide that for you. If you still have questions regarding our coverage and this decision, please email us at ******************************************************* with the reason for your dissatisfaction, your phone number and the best time to contact you. We'll have a representative reach out to you.Review fromEllen M
Date: 02/24/2024
1 starEllen M
Date: 02/24/2024
After Globe Life took over Liberty National the accident policy claim process has become much worse. Deceptive marketing - no compensation if you have Dr. ***** proof for an accident. I will never have this policy with them again. Should have gone with AFLAC. Poor customer service as well.Globe Life and Accident Insurance Company
Date: 03/04/2024
*****,we apologize your experience with Globe Life hasn't met your expectations. We're disappointed we've lost your trust and would like to assist you with any unresolved issue. We invite you to send us your name, the reason for your dissatisfaction, policy number, phone number, and the best time to contact you to ******************************************************* and we'll have a supervisor reach out to you. If you still have an unresolved claim please email us at **********************************. We're sorry for any inconvenience this caused,and we look forward to hearing back from you soon.Review fromMichelle S
Date: 02/21/2024
1 starMichelle S
Date: 02/21/2024
How does this company let a step grandparent take out a life insurance policy on my biological child with no legal documentation or consent form. I did not approve of this and it is extremely unsettling that they let this happen.Globe Life and Accident Insurance Company
Date: 02/27/2024
Hi ********,thanks for reaching out to us. We would love to answer your question but need a little more information. If you could send an email with your question to ******************************************************* and include your name, policy number, question, and phone number we'll have a representative reach out to you with the answer you need. If you prefer you could also call our customer service number at **************. Thanks for choosing Globe Life and we look forward to hearing back from you soon.Review fromMary H
Date: 02/08/2024
1 starMary H
Date: 02/08/2024
I requested a quote sent to me. I decided that I could not afford any insurance at this time. But they keep sending me info that they said that I requested. I called them and asked to be taken off of the mailing list but they still keep sending me the same info. Do not request a quote unless you want to be hounded for life!Globe Life and Accident Insurance Company
Date: 02/14/2024
****,we apologize for this excessive mailing issue. Please send us your name and address to ******************************** and indicate you want to be placed on our "Do Not Mail" list. Since our mailings are prepared several months in advance you might continue to get Globe Life information for another 30 to 60 days. Again, we're very sorry for any inconvenience this has caused you.Review fromDavid M
Date: 02/07/2024
1 starDavid M
Date: 02/07/2024
Evil company has boiler room telemarketers calling illegally at 6 in the morning 5 days a week.Globe Life and Accident Insurance Company
Date: 02/13/2024
*****,we sincerely apologize that your experience with us was less than you expected or deserved. The situation you described is unacceptable and not consistent with the way we do business. We invite you to send us an email to ************************************** with your name, the reason for your inquiry, the name and phone number of any representatives involved, and the best time and number to contact you. We're very sorry for the inconvenience this has caused you and look forward to hearing back from you soon.Review fromJoyce S
Date: 02/06/2024
1 starJoyce S
Date: 02/06/2024
I am being double billed. I have spoke with 5 people 5 different times and have been transferred each time. You stay on the phone waiting anywhere from 15 to 30 minutes and are hung up on. I'm told there is no corporate number. For God sake, I have even faxed and left a message online. No return call!!! I have several policies with them and its discouraging as I have been with this company for years. Do yourself a favor. CHOOSE ANOTHER COMPANY! Very disappointing.Globe Life and Accident Insurance Company
Date: 02/12/2024
*****,we're very sorry to hear about the unacceptable situation with your bill and the inefficiency of our service. We want to investigate and resolve your issue but need more information. If you could please send us your name, policy number, the reason for your inquiry (this review), phone number, and the best time to contact you to *******************************************************. We'll have a representative contact you and resolve this issue to your satisfaction. Again, we apologize for the inconvenience this has caused you.Review fromMalayne R
Date: 02/05/2024
1 starMalayne R
Date: 02/05/2024
Steer clear!! Had one of their agents (**************) come into my workplace to try and speak with our owner about offering employees this insurance. I ended sat with the agent and explained to him i wasn't educated on insurance and he took advantage and ran with it. Kept reassuring me i was applying for health insurance as i kept reiterating to him i would be kicked off of my current plan. When i reached out to him to cancel my plan because i was not in the market for life insurance at the moment until i could figure out a health insurance plan. He told me "it's not life insurance. lol" and proceeded to try to convince me not to cancel my application. I ended up calling customer service and the lady i spoke with was very kind and did cancel my policy for me.Globe Life and Accident Insurance Company
Date: 02/12/2024
*******, we are very sorry to learn of your experience and take claims of this nature seriously. We invite you to email us this review and any other relevant details needed to further investigate your situation to *************************************. Please include the Globe Life agency name and location of your workplace. We look forward to hearing back from you soon and apologize for the inconvenience this has caused you.Review fromIsaac and Trina W
Date: 01/24/2024
1 starIsaac and Trina W
Date: 01/24/2024
Business reply Mail first class Mail postage will be paid by addressee *********** center silver scripts slippers Free postage no need for stamp seals Federal insurance online applications mobile one Devices ********* Drivers license changed From valid to suspended by DMV why Attn. Technical Support:I have experienced the following trouble using this site. (Agency: 54320)Round 2 applications crime watch Alerts technical difficulties [Please describe your problem here]You *********** Not [ ]**** **********. ******* ** **** tracking address real identities matching Geaux vote online ************* levels tier's ***************** collection Inmate Mail security Decimal issues sheriff Blue ******* LifeLocks settings Black culture National Anthem we shall overcome *********************** decimal digit 21 century technology Telecommunications relay DATA Occupational Outlook technology advanced table handbook Free guidance systems resources enroll ********* ************************************** enroll sites online ***** military banking identities direct deposits federal insurance coverage True stages state of minds in person couples benefits credits helping history oak Street AARP ******'s matching pre-approvals Reporting harassment retaliation target shoppers direct deposits gap's assurance financial hidden ******* wellcare Duel advanced matching GEICO Bank insurance Applications Middle components gap's 24/7 Patients law suits support CMS DATA collection tracking and delivery system oak Street health taxes all in one Enroll OPM couples joint applications approved *********************** Services security check list New law's task force laws rule makers orders Opinion request regarding AG documents Contact me for more information.Globe Life and Accident Insurance Company
Date: 01/30/2024
*****,please accept our sincere apology that your experience with Globe Life didn't meet your expectations. Customer satisfaction is a top priority for Globe Life and if we've failed in this area,we are very sorry. Please send us an email with your name, policy # (if applicable) and details of your experience to [email protected] to your feedback provides us with a way to improve our process of securing financial protection for our customers. Thank you for reaching out to us and we look forward to hearing back from you soon.Review fromjenny a
Date: 01/18/2024
1 starjenny a
Date: 01/18/2024
This company has been absolutely TERRIBLE. None of them know what they are doing. Every time they tell me what to submit, they always need something else. I have submitted all of the paperwork that they asked for and they keep asking for additional items. The most recent thing they asked for was the bill. I have submitted that and now they are asking for something else. I think they do this to prolong everything and make people just give up collecting their money. They can manage to take out my premiums every month though. Do NOT use this company. You will be sorry.Globe Life and Accident Insurance Company
Date: 01/23/2024
*****,please accept our sincere apology for this paperwork issue. If this is still unresolved, please send us an email with your name, policy number, reason for your inquiry, phone number,and the best time to contact you to *******************************************************. We'll have a supervisor contact you to resolve this to your satisfaction. We apologize for the inconvenience this has caused you and look forward to resolving this issue as soon as possible.Review fromEdwin S
Date: 01/18/2024
1 starEdwin S
Date: 01/18/2024
Two policies were obtained with Globe Life over thirty years ago. The premiums were always paid on time and never late for the entire period. My two children are grown and have no need for this insurance so they called and had the policies cancelled in October 2023. The company advised that the paid up portion would be sent within three to four weeks. As of this writing, still no check from Globe Life. Several calls to Globe Life have only resulted in promises of "the check is in the mail." For such a small amount of money, it is very poor customer service for someone who poured several thousand dollars in this company for over thirty years. As above, several calls, promises of "expedited mail" and poor excuses from this company who continues to send mail to my home asking for additional enrollment.I will advise all I come into contact with and post to my social media accounts the poor service that Globe Life offers.*********************Globe Life and Accident Insurance Company
Date: 01/23/2024
*****,we're very sorry to hear about the unacceptable situation with your payment and the inefficiency of our service. We want to investigate and resolve your policy cancelation and cash out issue but need more information. If you could please send us your name, policy number, the reason for your inquiry, phone number, and the best time to contact you to *******************************************************. We'll have a supervisor contact you and resolve this issue to your satisfaction. Again, we apologize for the inconvenience this has caused you.
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