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Insurance Companies
Globe Life and Accident Insurance CompanyHeadquarters
Reviews
This profile includes reviews for Globe Life and Accident Insurance Company's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 89 Customer Reviews
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Review fromKaren F
Date: 01/11/2024
1 starKaren F
Date: 01/11/2024
Do not call ************* globe life to have your name and address removed from their data base and ****** answer because she hung up on me so guess that's normal. People need to learn customer service. That's lacking today. So being as their worker hangs up on possible would be customer obviously I don't recommend them. Run is my word.
Globe Life and Accident Insurance Company
Date: 01/16/2024
*****,we apologize for this lack of service from our *** location. Please send ** your name and address to ******************************************************* in ********, ** and indicate you want to be placed on our "Do Not Contact" list. Again, we're very sorry for any inconvenience this has caused you.Review fromCarlos M
Date: 01/06/2024
1 starCarlos M
Date: 01/06/2024
Stay away of this Insurance company.I have called to cancel my policy on Dec 21st and they said my poli was cancelled. They charged me again on Jan 2nd 2024.I called again and spoke with a supervisor and the policy wasnt canceled. She told me that send an e mail to **************** requesting the refund .I did it.Now I received another e mail that says All requests for refunds must be submitted in writing by mail or fax to our Accounting departmentCome on, it is just $42 and is your fault that you never cancelled my Policy.*************************** Insurance Broker NPN ********Globe Life and Accident Insurance Company
Date: 01/16/2024
******,we're very sorry to hear about the unacceptable situation with your cancelation and the inefficiency of our service. We want to investigate and resolve your issue but need more information. If you could please send us your name, policy number, the reason for your inquiry, phone number, and the best time to contact you to *******************************************************. We'll have a supervisor contact you and resolve this issue to your satisfaction. Again, we apologize for the inconvenience this has caused you.Review fromGwendolyn R
Date: 12/31/2023
1 starGwendolyn R
Date: 12/31/2023
I paid my premiums every month and when my nephew passed away in September they still have not paid because it was not two years old! I sent in all the paperwork that they asked for and its December 31 and they still havent paid so I cant bury my nephew and this is the reason that the policy was taken out to avoid this!! Totally shady unsympathetic and disgusting company!! Do not use them at all costs! Should be ashamed of yourselves and at least refund my money back!! Money grubbing dogs!! I am so upset and traumatized!!Globe Life and Accident Insurance Company
Date: 01/03/2024
Dear Ms. *********** you for your review. Please accept my condolences for the loss of your nephew. I have located your claim and noted that a status letter was sent out on December 28, 2023. I will contact you by email with more details about the status and a copy of the letter. Thank you again.Review fromCindy E
Date: 12/26/2023
1 starCindy E
Date: 12/26/2023
This is for Assurity accidental health insurance!! DO NOT WASTE YOUR TIME OR MONEY!! If I could leave less than 1 star I would! I was taken advantage of! I have been trying to file a claim and then close my account for 6 months and not one person will assist me!!! I've tried numerous times, customer service is non existent! I'm still waiting for my customer rep to contact me. This is outrageous and unacceptable!!Globe Life and Accident Insurance Company
Date: 01/02/2024
Hi *************** have written this review on Globe Life and Accident Insurance Company BBB page. Please let us know if you have any unresolved issue with us. . If you still have questions regarding our coverage, please email us at ******************************************************* with a phone number and the best time to contact you. We'll have a representative reach out to you.Review fromShelly T
Date: 12/26/2023
1 starShelly T
Date: 12/26/2023
I am so incredibly heartbroken by the way that this company treated my mother. After losing my grandmother. In August we seen how important it was to get life insurance and the lack of communication and the total disregard of allowing my mother to pursue forward with a policy due to her being disabled is completely bias and discrimination. My mother has no underlying health issues other than her disability of being amputee so this company felt like she wasn't 'good enough' to get life insurance through them, but yet they were eager to take my money and try to give me a policy & continue to fill my mailbox with ads from them.but never provided any feedback to my mom, it was only until I called today that I found out that she was denied coverage. I have never felt so abused before in my life.Globe Life and Accident Insurance Company
Date: 01/02/2024
******,we apologize that our Globe Life coverage didn't meet your expectations. Our top priority is providing various types of affordable financial coverage to our customers and we're sorry we were not able to provide that for your mother at this time. If you still have questions regarding our coverage, please email us at ******************************************************* with a phone number and the best time to contact you. We'll have a representative reach out to you.Review fromMary M
Date: 12/04/2023
1 starMary M
Date: 12/04/2023
I was very unhappy with their service i was quoted a 30-year term of ***** a month after getting my policy my first payment was ***** a month with no expansion why it was higher than quoted. do not trust themGlobe Life and Accident Insurance Company
Date: 12/08/2023
Dear ****************,I regret we were unable to offer you coverage at the standard rate. Please refer to the opening letter on your policy and the explanation within the policy for more information about why the higher premium was given for the coverage amount requested. Thank you for your comments and for your application.Review fromBrittany D
Date: 12/01/2023
1 starBrittany D
Date: 12/01/2023
Do not trust this company! I signed up and then I read more into this company and canceled my policy. They still charged me $130 and when I asked for a refund they said it would take 3 weeks. It has been way past 3 weeks and I still have not received my refund. This company is not great and will give you the run around and never reply to you when you ask where your refund is.Globe Life and Accident Insurance Company
Date: 12/11/2023
********,we're very sorry to hear about the unacceptable situation with your cancelation and refund and the inefficiency of our service. We want to investigate and resolve your issue but need more information. If you could please send us your name, policy number, the reason for your inquiry, phone number, and the best time to contact you to *******************************************************. We'll have a representative contact you and resolve this issue to your satisfaction. Again, we apologize for the inconvenience this has caused you.Review fromTammie W
Date: 08/18/2023
1 starTammie W
Date: 08/18/2023
Sorriest company I've ever dealt with. **************** is horrible and they do nothing but lie when explaining why they can't pay a claim. Would not recommend this company.Globe Life and Accident Insurance Company
Date: 04/25/2024
******,we apologize your experience with Globe Life hasn't met your expectations or ours. We're disappointed that we've lost your trust and would like to assist you with any unresolved claim issue. We invite you to send us your name, the reason for your dissatisfaction, policy number,phone number, and the best time to contact you to ********************************** and we'll have a supervisor reach out to you. We're sorry for any inconvenience this caused, and we look forward to hearing back from you soon.Review fromNATHAN S
Date: 08/07/2023
1 starNATHAN S
Date: 08/07/2023
"Globe Life ... receives far more complaints than a typical life insurance company. According to the ******************** of Insurance Commissioners, Globe Life receives about 6.5 times as many complaints as a typical life insurer." That's your ****** review. *****. Planning to add my negative experience. Globe Life is a PREDATORY rip off that deliberately tries to STEAL your money through poor communication, unclear info, and unfair rates. They should be investigated/closed down. Harmful. Awful! This is really a problem company that is not accountable to it's customers. I can see why they are in ***** they need a corrupt government that has no balance of customer protections to let them continue their seedy, incredulous form of customer DISSERVICE. Don't believe them. Get advice. There are plenty of honest NON RIP OFF Insurers out there. I lost $5k +++ and if it weren't for my wife I would have lost a lot more.... Globe Life is EVIL. EVIL. Patently bad. Horrible. Go somewhere else. Finally, why doesn't bbb get involved. Why does bbb protect this kind of business. How on earth to they maintain an A+ rating. And, go to their website, read the reviews online then compare to how Globe presents itself (hint: full of lies). They show 5star reviews when any ****** SEARCH will show you they come in at 1.12 out of 5. BOTTOM OF THE BARREL.... low lives. Disreputable, devilish, and dishonest that's globelife three d's they should be reviewed by the ddd not the bbbGlobe Life and Accident Insurance Company
Date: 12/04/2023
******,we sincerely apologize that your experience with us has been less than you expected or deserved and we appreciate your feedback. If you still have an unresolved issue please email us your name, policy number (if applicable), the reason for your dissatisfaction, and your contact information to *******************************************************. We're sorry for the inconvenience your interaction with our company has caused you and look forward to hearing back from you soon.Review fromJohnnetta S
Date: 07/13/2023
1 starJohnnetta S
Date: 07/13/2023
My Love one die 08/15/22 and I'm still waiting for Global life insurance to payout Funeral Home have not been paid. Now me and my daughter's about to be homelessGlobe Life and Accident Insurance Company
Date: 12/05/2023
********,we're very sorry for the loss of your loved one and we send our sincere condolences to you and your family. We'd like to investigate their death claim further but need you to please send via PRIVATE response your full name, your loved one's name, the policy #, your phone #, and the best time to call you. We'll have a supervisor contact you as soon as we've investigated why this claim hasn't been paid. We apologize for the inconvenience this has caused you. God bless you and your daughter during this difficult time.
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