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Business Profile

Online Retailer

Bench Daddy LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

This profile includes complaints for Bench Daddy LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Bench Daddy LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 23 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/22/2022

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed an order for a bench band on 12-1-2022 as a Christmas gift for my husband. On the bench daddy website they promise shipping within five days. I paid the extra fourteen dollars shipping to make sure it arrived in time. I paid $ 101.33 and was given order number r693767361. Two weeks passed and I repeatedly emailed the company with no reply, until December 14th when I received an apology from bench daddy saying my order would ship that day. When you check the usps tracking number ************************** it says that it never shipped. I want my order ASAP or a refund. Thanks

    • Initial Complaint

      Date:12/15/2022

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      12-1-2022
      Transaction *****************

      My Girlfriend Ashley D**************************************************

      We ordered a bench shirt from Bench Daddy in mid December 2022. It is now 2 WEEKS LATER I ordered a simple bench press band that they told me would ship within the week and we still have not received the item. We have contacted them several times by email and have also tried by phone with no response. I have sent several emails, Facebook and Instagram messages only to be ignored.

    • Initial Complaint

      Date:11/29/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ordered a Bench Daddy************************************* on Oct. 30,2022, just like most of the complaints here Paid for Priority Mail shipping, haven't received item, called, they never answer, did get a auto reply text and they said it would be shipped the week of Nov 14th, still haven't received, although the funds were taken out of my account right away. Sadly I read on some of their replies that they provided that these were claims coming from their "competitor" well, I HAVE NOTHING TO DO WITH SAID COMPETITOR, I am just a fan of their product, my previous bench daddy stretched and I decided to reorder because I really like it but I am extremely dissapointed with their business practices and customer service, a month and you have taken my money and not shipped the item? No excuse for that.
      Order ************ Oct. 30th,2022
      Bench daddy $94.00
      Shipping $12.75
      Tax $7.76
      TOTAL $114.51

    Bench Daddy LLC is NOT a BBB Accredited Business.

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