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Business Profile

Vacuum Cleaners Parts

PartsWarehouse.com

Reviews

Customer Review Ratings

4.11/5 stars

Average of 318 Customer Reviews

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Review Details

  • Review fromPaul H

    Date: 06/30/2025

    1 star
    I placed an order on May 11th, today is June 30th and I have not received my parts. I ordered a part that appeared in stock but was notified a couple weeks after I ordered on May 23rd, that they were waiting to receive the part to ship to me. I waited another month on June 23rd with no update, so I called them and received an email shortly afterwards as a result from my call saying that they had no idea when they would receive my part to ship to me. With the option to cancel my order. With no further update I am canceling my order today.
  • Review fromAllen J

    Date: 04/14/2025

    1 star

    Allen J

    Date: 04/14/2025

    Its disappointing that there was no transparency when I placed an order for a needed pool filter part, that this part was not in stock. I even paid for expedited shipping given the urgency of need to repair my system. When I called the company 5 days later, after the part was supposed to have arrived, I received the following email message in response: "Unfortunately, due to manufacturer delays beyond our control, your order has been temporarily delayed. The manufacturer is currently not able to provide an estimated date of arrival." Do not trust this company to deliver orders on-time. I canceled my order and I won't seek to do business with them again.

    PartsWarehouse.com

    Date: 04/22/2025

    We are very sorry to hear that you had a negative experience with us. Upon reviewing your order i do see that we advertised that filter as a "Special Order", and we do define a Special order on our site as "Manufacturer is currently out of stock and awaiting replenishment. Usually ships within 2 to 6 weeks. (You can still cancel at any time prior to shipment.)" I do apologize if this information did not stand out, we do have it shown in red but maybe another color would help our customer see the information. Again we do apologize for failing to satisfy your needs as that is our ultimate goal here.
  • Review fromMr. D

    Date: 04/12/2025

    5 stars

    Mr. D

    Date: 04/12/2025

    I've ordered tool parts here several times in the past. Parts Warehouse had the part at a fair price and shipped it in a reasonable amount of time. Many times they were the only place to find the part.

    PartsWarehouse.com

    Date: 04/22/2025

    We appreciate your business!
  • Review fromChris R

    Date: 04/11/2025

    5 stars

    Chris R

    Date: 04/11/2025

    Part shipped promptly. It was a It was an exact fit for the original part. They **************

    PartsWarehouse.com

    Date: 04/22/2025

    We appreciate your business!
  • Review fromJohn M

    Date: 04/09/2025

    5 stars

    John M

    Date: 04/09/2025

    great service from some great people and staff. I will always use them.

    PartsWarehouse.com

    Date: 04/10/2025

    We appreciate your business!
  • Review fromRyan M

    Date: 04/09/2025

    5 stars

    Ryan M

    Date: 04/09/2025

    Product shipped quickly and were exactly the parts I needed.

    PartsWarehouse.com

    Date: 04/10/2025

    We appreciate your business!
  • Review fromDavid M

    Date: 04/09/2025

    5 stars

    David M

    Date: 04/09/2025

    The part was easy to find in the catalogue and was on time and the correct part Thank you!!

    PartsWarehouse.com

    Date: 04/22/2025

    We appreciate your business!
  • Review fromJanine W

    Date: 04/08/2025

    5 stars

    Janine W

    Date: 04/08/2025

    Ordered a glass top stove to replace my cracked one from Parts Warehouse. Easy to Place my order AND the part arrived on time as promised. Definitely would order from Parts Warehouse again !! Thank you

    PartsWarehouse.com

    Date: 04/10/2025

    We appreciate your business!
  • Review fromKay O

    Date: 04/08/2025

    5 stars

    Kay O

    Date: 04/08/2025

    First time I used them, speedy delivery, exactly what we needed. I would recommend them to anyone needing parts.

    PartsWarehouse.com

    Date: 04/10/2025

    We appreciate your business!
  • Review fromKevin M

    Date: 04/03/2025

    5 stars

    Kevin M

    Date: 04/03/2025

    I searched several web sites which stated, the part is no longer available. Parts Warehouse had the part at a reasonable price and shipped it in a timely manner. My equipment is up and running just like new. Thanks a bunch Parts Warehouse.

    PartsWarehouse.com

    Date: 04/10/2025

    We appreciate your business!

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