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Business Profile

Online Travel Agency

Compass Group Travel

Reviews

This profile includes reviews for Compass Group Travel's headquarters and its corporate-owned locations. To view all corporate locations, see

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Compass Group Travel has 2 locations, listed below.

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    Customer Review Ratings

    4.5/5 stars

    Average of 38 Customer Reviews

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    Review Details

    • Review fromGloria J

      Date: 08/24/2024

      5 stars

      Gloria J

      Date: 08/24/2024

      Compass Group has such good customer service. The attention to detail and patience the agents have with assisting on trips is miraculous. We had a saving of about $1,100.00 compared to doing our own reservations. Thanks to Compass Group for helping my familyon our last minute changes to ******.

      Compass Group Travel

      Date: 08/25/2024

      Thank you ****** for taking the time and sharing your great experience. We are her to service all your future needs as well!! 
    • Review fromThomas B

      Date: 08/24/2024

      5 stars

      Thomas B

      Date: 08/24/2024

      Thank you to Compass Group for helping book a surprise trip for my mom to celebrate her birthday. We were able to book tickets to go see the ************** game for less than what we found. Not only were we able to save money on the tickets for the game but for the hotel as well. Thank you to the agent for calling ahead and letting the hotel know we were going to stay for my mom's birthday, the hotel had flowers in her room as a surprise.

      Compass Group Travel

      Date: 08/29/2024

      Thank you ****** for your great review! We look forward to assisting you with all your future travel needs! 
    • Review fromNadine F

      Date: 08/24/2024

      5 stars
      Compass Group helped my son and I when we were traveling to see family. Our flight was delayed before being cancelled. At the airport they offered new flights but none to meet my travel needs. Quickly called Compass Group and they were able to help us get on the next flight out.
    • Review fromHeather B

      Date: 07/18/2024

      5 stars
      ******* was amazing help with the compass group! I had to rearrange my travel dates and she was totally on top of it.
    • Review fromJen S

      Date: 07/18/2024

      5 stars
      My mom and I have loved working with compass travel group. ****** is always very helpful. Weve gone on some great trips.
    • Review fromVicki S

      Date: 07/16/2024

      5 stars
      I love Compass Travel! We are about to take our third trip with them and have always been very pleased. ****** has helped us before and is working with us again. She is always promptly responsive and offers more than one option for us to choose from for flights and activities. Were looking forward to the next trip!
    • Review fromVeronica S

      Date: 07/16/2024

      5 stars
      Just booked my first flight. ***************************** was very helpful with this last minute travel.
    • Review fromPaige M

      Date: 07/15/2024

      5 stars
      They have been truly easy to work with. ****************** has been the main one that has helped me out. She is patient and kind. Spent a little over an hour with me the other day. I kept having to make changes. She was very patient through the whole thing. ************
    • Review fromMarcos S

      Date: 07/15/2024

      5 stars
      I booked a cruise through ***** and not only did I save money and got onboard credits. She was able to give me savings with cruising cash back. Im not much of a cruiser but I was surprised how much I learned asking questions that I will take another one next year.
    • Review fromBobby12

      Date: 07/15/2024

      5 stars
      I used to stress and have to take anti anxiety pills before I planned my family vacations. Wondering if I was getting the correct pricing and if the locations were what was posted online, not only the destination but my travel reservations. Now all the worries are gone, Compass Group takes my stress away! I call let them know how many are going, where we want to go and set a budget. Compass Group takes care of the entire process.A special thank you to ***************************, she is my main point of contact, we love her!Thank you again

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